Affect Energy

@Claralou79 @TCAirlinesUK Hi Clare, I'm sorry to hear about this. We're going to give you a call right away to get this sorted.

@Sheldrake no it is closing down you need to log onto your octopus online account - please call 0330 60 62 675 if you dont know how to.

@AffectEnergy Hi. Is something wrong with your website at the mo? See attached.

@Missus_Grrr Hello, Thank you for your email. This is shutting down you need to log into your new online a/c. Please call us on 033062675

@Missus_Grrr We're experiencing some technical issues and apologise for this. If you're able to send us an email to help@affectenergy.com with your reads and account number we can get them added to your account.

@GeorgieBirch21 Hi there, Affect Energy are not currently taking on new supplies as we are in the process of moving onto a new system. I would advise you check out our parent company Octopus Energy, as they have some great tariffs at this time. octopus.energy/get-a-quote/ Thanks Affect Energy

@AffectEnergy Hi, I’ve been trying to get a quote from you guys for over a week and the website won’t work and I haven’t had an email back, just wondered if anyone could help? Thanks x

@domusth Hi there, please email us your account number and/or full address so we can reply with further instructions. Thanks! Affect Energy

@pacethepixie Hey @pacethepixie apologies for the delayed response. Have you now been able to submit your readings?

@stevejnr292 Yes, we may need to change your smart meters as we're going to be installing SMETS2 meters.

@AffectEnergy Sounds great! I already have Smart meters installed but u don’t use the function, will my current meters need 2 b changed again?

@AffectEnergy Hi, with your current merge with Octopus Energy does this mean you will be supporting Smart meters very soon?

@MrsA_May2012 - We unfortunately dont have any deals for referring a friend

@AffectEnergy hi do you offer any refer a friend deals? Thanks

Customer experience is at the top of the list for energy supplier @AffectEnergy and #payments is a big part of it ⚡️ Here's how Affect delivered a trusted and simple payment experience for their customers using GoCardless for @JuniferSystems → bit.ly/2Qz1aVv

@robwelf02 Thanks for contacting us this morning, was great speaking to you. I'll drop you an email :)

@AffectEnergy trying to send an email via your site and I have the I am not a robot set of pictures and have done this a few times but it is impossible to confirm whether it has been sent or not!!!!!!!

@SnowflakeSusie @daisy_haggard @edfenergy You won't be disappointed :)

Leaving @edfenergy .. where to go?

@Sussexmerlins Hey thanks!

@manni_rl I use @AffectEnergy pretty good and cost effective.

@SP_EnergyPeople can you please advise of your cancellation procedures? Last 6 month service have been appalling. Failed to collect a payment via DD for 6 months, I call monthly to sort, still failing. Account arrears occurring on my account because you can’t sort you sh*t out.

Great News! Our website is working again. Apologies for any inconvenience this may have caused you. We look forward to speaking to you soon 😀

We're experiencing technical issues with our website, so we're working hard to fix this for you. We'll update you as soon as it's working. Please contact at help@affectenergy.com where we can assist you. We apologise for any inconvenience and look forward to speaking to you soon

@KawaiiCrush Hello Caroline, yes there is and we're working on getting it back up and running.

@huge2ya Morning Hugh, thanks for getting in touch. That does seem very high and not accurate. I have popped you an email. Many thanks

@@AffectEnergy Hi. I'm a little underwhelmed at your offer of a new fixed rate when my current rate of £79 per month runs out at the end of March.

@KawaiiCrush Hello! We're hoping to be installing smart meters in the next few months. We will be in touch soon :) Many Thanks Affect Energ

@AffectEnergy Hi, your website says that Smart Meters are going to be rolled out starting Q1 2019. Is that still the plan?

@stevejnr292 Hi, We are currently getting our systems ready and hoping we will be able to support Smart meters in the coming months. We will be in touch soon :) Affect Energy

@AffectEnergy Hi, will u support Smart meters in the very near future? Mine were installed with my last supplier as my gas meter is in an awkward place which involves moving a fridge/freezer & looking under a cupboard 2 access the meter. Smart meters make my life easier!