@ASOS Heard of the consumer rights act @ASOS_HeretoHelp ???? Might want to reply to your customers, help them with returns and give them their money they’re owed!!!!!!!!!!!
@ASOS_HeretoHelp All I want to know is if I can use a different postage bag for my return than the ASOS one I got it in since it’s damaged? It’s a simple yes or no please
@ASOS_HeretoHelp Yes I’ve read your DM. I also replied to your DM. As well as 3 comments on Insta, 8 messages on messenger and 2 replies on here. This is becoming ridiculously tiring trying to get a SIMPLE REFUND since JUNE 4!!!!!!!!
@ASOS_HeretoHelp literally losing the will to live with your new returns policy and lack of communication with your “here to help” dept!!!! Three weeks to make a simple return and I’m still nowhere closer!!!!!!!!!
@KikoMilanoUK absolutely crap customer service & crap delivery service! Paid extra for speedy pre Christmas delivery. Didn’t get it. Emailed CS. Didn’t respond. Thanks to you, my sister had nothing to open on Christmas Day & you couldn’t be less interested. Well done!👍🏼 #Useless
I’d like to thank the immensely kind #britishairways#cabincrew for looking after me on both my in & outbound flights to #JFK. Their thoughtfulness, professionalism & empathy was above & beyond as I sat in tears over the #ThomasCookcollapse & going home to nothing after 18 years