Caroline Mumo Kasyul

666 posts

Caroline Mumo Kasyul

Caroline Mumo Kasyul

@CKasyul

Am Born Again And Love Jesus Christ as my Savior. Proud Mother

Mombasa, Kenya शामिल हुए Ağustos 2011
246 फ़ॉलोइंग96 फ़ॉलोवर्स
Caroline Mumo Kasyul
@Mzeemoja_ @_James041 @boltapp @Mzeemoja_ what annoyed me is telling her to use an alternative route that's short cut and she refused. Mum told her achanishuke if hutaki kusikia, mark you it's raining and yuko na my niece in school uniform. Ikabidi wapande Boda ndio asiwachwe na gari.
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Mzee Moja
Mzee Moja@Mzeemoja_·
@CKasyul @_James041 @boltapp Mtu akiacha kutumia bolt hakuna mtu huwa anamwambia. Very stupid app. You report a serious issue, and they think throwing compensation at you will fix everything. Deleted the app ikiwa na some amount ya compensation za kijinga.
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Caroline Mumo Kasyul
@boltapp I am very disappointed with your Bolt App Support, I reported a rude driver this morning who didn't want to listen to instructions of using an alternative route because of the traffic Jam. Instead she was abusive In front of my Mother and Niece. I requested the ride
Caroline Mumo Kasyul tweet mediaCaroline Mumo Kasyul tweet media
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Caroline Mumo Kasyul
@Mzeemoja_ @_James041 @boltapp Bolt should style up by taking their customers seriously. Just the way we stand with some of their drivers when facing rude customer. Hiyo compensation wakae nayo
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I am Chege
I am Chege@_James041·
GMOs are being made by the same bioterrorists making viruses and selling you vaccines. They are creating a sick population to create a market for the pharmaceutical industry. This clip is only 48 seconds long 🎤
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Caroline Mumo Kasyul
As a gesture of goodwill, I’ve arranged a compensation of KSH 200 for you. Kindly ensure that it is accepted within 48 hours, as it will expire after that period. Have a great day! I decline compensation,I didn't ask for it but for disciplinary action taken against the driver
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Caroline Mumo Kasyul
@boltapp @_James041 Hi Carol, I'm Prasanya from Bolt Support. Thank you for your patience while we continue investigating the issue with the reported party. I understand this situation may have been distressing, and we truly appreciate you bringing it to our attention.
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Bolt
Bolt@boltapp·
@CKasyul Hello Caroline, thank you for reaching out. Please note that we do not tolerate rudeness or abusive language on our platform. Reports of this nature are carefully reviewed, and appropriate action is taken.
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Caroline Mumo Kasyul
@boltapp @abuyamasta is the rudeness and abusive language part of your driver's CV? Because no action or follow up has been taken after I reported your driver.
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Bolt
Bolt@boltapp·
@CKasyul Kindly be patient, our in-app team will get back to you via in-app, as support via social media is limited and regulated by GDPR. Thank you for your understanding.
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Caroline Mumo Kasyul
@boltapp How long does it take to call a client? The matter happened around 10 am, it's now 12:45pm.
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Bolt
Bolt@boltapp·
@CKasyul Hello Caroline, we are concerned that the driver was impolite, and we know how disappointing this is. We do not tolerate such behavior on our platform, and we would like to follow up. We can see that our in-app team is working on this via in-app.
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I am Chege
I am Chege@_James041·
This is Embu County. The governor is the UDA Chairperson. The Senator speaks like a class two drop out and cannot read a complete sentence. Zero governance,zero oversight. We are doomed and even kids are seeing the mess.
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Masta
Masta@abuyamasta·
Uyu dem ali request bolt boda imletee mzigo, kufika akakataa kulipa, vile jamaa aliamua kurudisha mzigo kwenye alitoa dem akamuita mwizi. Na ivo ndio mob justice walimuangukia kumchapa na kumuumiza. When will bolt start taking action against their broke riders?
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