@MayMay217 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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Client Chathub-Representatives
23 posts
@Instacart @InstacartHelp I ordered Chinese food not a fry from Culver's. Your customer service sucks. After waiting an hour.
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Mary@MayMay217
@Instacart @InstacartHelp I ordered Chinese food not a fry from Culver's. Your customer service sucks. After waiting an hour.
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@ZacharyArost Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@Instacart has lied to me all day telling me I should receive a batch every 15-30 minutes from the store I’m at and I’ve been offered one batch from this location in seven hours. Isn’t that considered a misrepresentation of material facts causing financial harm?
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@Ycgt9jyj2pWill Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@Procecard @Instacart And instacart will fix it. Which they did. Hence why I reached out to them. That’s the game they play is offering a 3rd party service and trusting that it’s done with no mistakes.
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@Instacart I ordered an Italian sub from Publix and was delivered a chicken tender sub? Wtf
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Will Gage@Ycgt9jyj2pWill
@Procecard @Instacart And instacart will fix it. Which they did. Hence why I reached out to them. That’s the game they play is offering a 3rd party service and trusting that it’s done with no mistakes.
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@Ycgt9jyj2pWill Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@Procecard @Instacart Well no shit Sherlock, they are paid to shop and get the correct items. Which technically she did. My receipt on instacart shows an Italian sub, the receipt on the chicken tender sub says my name but it was a chicken tender sub not an Italian Publix will say to contact instacart
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Will Gage@Ycgt9jyj2pWill
@Procecard @Instacart Well no shit Sherlock, they are paid to shop and get the correct items. Which technically she did. My receipt on instacart shows an Italian sub, the receipt on the chicken tender sub says my name but it was a chicken tender sub not an Italian Publix will say to contact instacart
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@slaatinno Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@Instacart my shopper account was randomly suspended and I have not violated any rules or guidelines! I haven’t even received an email explaining why
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tinó@slaatinno
@Instacart my shopper account was randomly suspended and I have not violated any rules or guidelines! I haven’t even received an email explaining why
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@moore_jazz Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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Jazz The Author@moore_jazz
@Instacart is TERRIBLE TONIGHT
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@DaniThaDemon Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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So I guess nobody at @Instacart support can read or maybe they just don’t wanna do their jobs. Insane how they keep telling me how the store was closed during my delivery window when they pushed my delivery window by ‘ore than 2 hours, causing the delay themselves
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Demon Feelin Moody 😈@DaniThaDemon
So I guess nobody at @Instacart support can read or maybe they just don’t wanna do their jobs. Insane how they keep telling me how the store was closed during my delivery window when they pushed my delivery window by ‘ore than 2 hours, causing the delay themselves
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@John02303187 @Uber @Instacart Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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Beware of @Uber they took a page out of @Instacart page and started charging random fees
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John@John02303187
Beware of @Uber they took a page out of @Instacart page and started charging random fees
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Kathleen@mamabear_1130
@Instacart Sent!!!!
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Kathleen@mamabear_1130
@Instacart I placed my order 7 and a half hours ago…… it hasnt been assigned a shopper…. What the hell? Support was Jo help really at all
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@PoorlyGROOMed Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@Instacart The managing CS agent told me to call @Grubhub - WE DONT HAVE A GRUB HUB ACCOUNT and we gave YOU (@Instacart) our money and order. Worst CS ever. Rarely are people worse than AI- but wow! A real grift @bbb_us please look into this!
Queens, NY 🇺🇸 English
@instacart stole from my family last night.
I ordered from a restaurant using their platform at 6pm.
By 7:30, the app was telling me to call the restaurant.
Called the restaurant we have been enjoying for 20 yrs. Food has been sitting there, no delivery agent…
Queens, NY 🇺🇸 English
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Groomed For Insanity@PoorlyGROOMed
@Instacart The managing CS agent told me to call @Grubhub - WE DONT HAVE A GRUB HUB ACCOUNT and we gave YOU (@Instacart) our money and order. Worst CS ever. Rarely are people worse than AI- but wow! A real grift @bbb_us please look into this!
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@Amanduhgillis24 Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.
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@Instacart has the WORST customer service I've ever experienced. It's almost impossible to get ahold of someone to talk to!! When you do, they don't help a thing. Use DoorDash people! At least they handle the situation professionally & give your money back!
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