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OneTouch

@OneTouch

OneTouch® provides tools and support for managing diabetes. Follow us to learn about solutions to help you manage blood glucose and achieve wellness your way.

United States शामिल हुए Mart 2011
525 फ़ॉलोइंग8.4K फ़ॉलोवर्स
OneTouch
OneTouch@OneTouch·
@ewiesner Hi Eric, thanks for your feedback. We will be sure to pass your feedback on to our product development team.
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Eric Wiesner
Eric Wiesner@ewiesner·
@OneTouch Just got my new meter an Ultra 2... who's the MBA that decided a poster sized instruction guide was a good idea. What a cluster trying to read and decipher! You can do better!
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OneTouch
OneTouch@OneTouch·
@clepak @Walgreens After patients have met their $203 annual deductible, patients pay just $1.66 for a box of 50 test strips. Let us know if you have any questions.
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Carl Lepak
Carl Lepak@clepak·
@OneTouch Are your products still covered by Part B? I’ve been battling with @Walgreens trying to get it filled for a month
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OneTouch
OneTouch@OneTouch·
@clepak @Walgreens Hi Carl, as we have sent you in private message, OneTouch® testing supplies are covered by Medicare Part B (red, white, and blue card) and are widely available at retail pharmacies for $0 with most supplemental insurance.
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OneTouch
OneTouch@OneTouch·
@SaxenaParag20 Hi Parag, we are so sorry to hear that we have not met your customer needs we apologize for any inconvenience. We would love to help you. Please visit our support site at support.onetouch.com/s/ to find answers to commonly asked questions & interact with our virtual assistant.
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PARAG SAXENA
PARAG SAXENA@SaxenaParag20·
@OneTouch my select sugar meter is not giving correct reading. Why should I buy your device when it is giving wrong values . I tested on different machine
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My View
My View@MyViewsAlways·
There are enough expletives to express my frustration in trying to connect a @OneTouch Verio Flex to my device. Is it perhaps because I declined allowing your app to connect with EVERY CONNECTED DEVICE? #badux #badcx bad company practices.
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OneTouch
OneTouch@OneTouch·
@MyViewsAlways Hi, we apologize for any inconvenience this may have caused. If the Bluetooth® feature is enabled, it should automatically attempt to connect with your mobile device after a test is performed. We would love to help you.
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OneTouch
OneTouch@OneTouch·
@blue_marzipan 1/2 We are sorry to hear that you were unable to order the carrying case from our website. We suggest checking for a carrying case at your local pharmacy or through online retailers like Amazon.
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OneTouch
OneTouch@OneTouch·
@andrabi21 2/2 Additionally, you can call our Customer Care team in India at 1800 22 55 44 / 1800 268 55 44. Alternatively, you can privately message us with your contact information, and we can have a Customer Care representative for your country contact you to provide assistance.
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syed andrabi
syed andrabi@andrabi21·
@OneTouch Bought one touch select but is not working at all . Instead of following all instructions no results show up
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OneTouch
OneTouch@OneTouch·
@andrabi21 1/2 Hi, we apologize for any inconvenience this may have caused. This account only supports products sold in the US. Please refer to bit.ly/3Jv4U81 for OneTouch® Customer Care information for your country.
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OneTouch
OneTouch@OneTouch·
@brannan_pa24417 Hello! It looks like you meant to tag another company. Our OneTouch® products are for people with diabetes to monitor their blood glucose. Have a great day.
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OneTouch
OneTouch@OneTouch·
@nishant21511 2/2 Or if you prefer, please send us your phone number and time zone via private message, along with the best time to reach you, and we will arrange to have someone call you. Have a nice day!
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Nishant
Nishant@nishant21511·
@OneTouch the worst service staff after perhaps @gonoise only diff is noise doesnt even pretend to care and one touch people act as if they care but both do nothing about a customer complaint. Onetouch hasnt sent me the product only after receiving pymt over a month ago! Shocked!
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OneTouch
OneTouch@OneTouch·
@nishant21511 1/2 We apologize for any inconvenience, Nishant. We would love to help you out. Please contact Customer Care at 1-800-227-8862 Mon – Fri 8:00am – 8:00pm ET so we may further assist you.
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OneTouch
OneTouch@OneTouch·
@DawgMario You're welcome, Mario. Have a great day!
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Mario Dawg
Mario Dawg@DawgMario·
@OneTouch Thank you, just ordered a pack of 30’s.
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OneTouch
OneTouch@OneTouch·
@DawgMario 3/3 Nevertheless, please visit our support site at support.onetouch.com/s/ to find answers to commonly asked questions & interact with our virtual assistant. Have a nice day.
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Mario Dawg
Mario Dawg@DawgMario·
@OneTouch Lancing. Do they make a more robust lancing device, I’m using the green model with 33’s and rarely get the hit deep enough to bleed. I’ve tried the sides of my fingers, warming them under warm water, messaging them . . .
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OneTouch
OneTouch@OneTouch·
@DawgMario 1/3 Hello. We apologize for the issue that you are having with your lancing device, and we would love to help you. The OneTouch® Delica® Plus lancing device is the only model available at this time.
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OneTouch
OneTouch@OneTouch·
@Rameshbirla1 2/2 However, if you need further assistance, please privately message us with your phone number, and we can have a Customer Care representative from India call you. Have a great day.
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Ramesh birla
Ramesh birla@Rameshbirla1·
@OneTouch We r able2get through your helpline no. It is better 2 issue manual no.than helpline Anyway I could get through my problem with"ONE TOUCH" myself so now I hv no issue However I was contacted by One touch office through landline no. is saved
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Ramesh birla
Ramesh birla@Rameshbirla1·
@OneTouch pl.remove your helpline number & give manually helped number
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