Booking.com

@tenthofstrength We regret to hear about your situation; however, as much as we would like to assist you in resolving this issue, we can only advise you to reach out once more to our flights team. Your understanding regarding this matter is greatly appreciated.

@bookingcom YOU ARE NOT ANSWERING WHEN I CALL OR CHAT AT ALL. WHERE IS MY FLIGHT?!!!!!

Culture Vultures feast your beady eyes on our guide to Liverpool! 🇬🇧 (That’s a metaphor, I’m sure your eyes are lovely.) It’s got sights to behold, galleries galore, and magnificent museums 👉 See you at The Beatles Exhibit! book.i.ng/6013gpbOR

Hi Valen, we regret to hear this; however, we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

@bookingcom I paid a flight in your app. I saw in the transactions tab of the app that my payment went through and it was processed by Booking.com at March 19, 2026, 2:32 pm. But booking.com says they could not book me despite I pay them full. Where my booked flight?

Hi there, we regret to learn that, as of this moment, you are still in the process of waiting for your refund to be processed and returned to you. You should only be charged a cancellation fee according to the policy you've booked. As you mentioned that you canceled your reservation for free, and you're still waiting for the refund, please send us a private message with the following details, and we'll get back to you as soon as possible: - Pin code: - Name on the reservation: Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6179jMVVV.

I was charged 309 USD for a reservation I cancelled for free. Customer service is unreachable via the app. I have a Cancellation Number: 5800891066 .I've already started a Chargeback with my bank. Fix this immediately!" @DoubleTree @bookingcom

Hi there, thank you for reaching out to us. We regret to hear that your flight has been cancelled. We're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677. Moreover, if your request is related to an accommodation booking, please DM us the following details, and we'll get back to you as soon as possible: • Confirmation number: • Pin code: • Name on the reservation:

@bookingcom how do I get the refund my flight has been cancel from the email by the singapore airlines( due to the conflic in the middle east) I tried to reach you by calling your customer service but they did'nt help at all

@lpennysthoughts Hi there, we understand your frustration, but due to GDPR laws, our specialized team is the only one with access to your information.

@bookingcom Understanding what? It's just another example of how poor your service is.

Shocking this from @bookingcom and Hey Car, only wait 45 mins, stuck on plane for 20 mins, @PortugalAirway made us check in our over head bag as there was 'no space' and then we had to wait 40 mins for our bags, only for our driver to leave and now be spending 40 euros on a taxi

Hi Tuure, we understand your concern regarding the invoice and the VAT requirements. However, we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

@bookingcom But you sell airline tickets you used to just send the airline tickets that has the vat already. Why stop doing that?

@bookingcom Is operating illegally in Europe. Despite numerous claims they won't give invoice with VAT, even though is clearly stated in EU law as requirement operating as business. Council Directive 2006/112/EC. What is wrong with you?

Hi there, how can we help? If your request is related to an accommodation booking, please DM us the following details, and we'll get back to you as soon as possible: • Confirmation number: • Pin code: • Name on the reservation: Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6187sImrv. Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6187sID2N.

@bookingcom run me my MONEY!!!!!

Hi Aliax, we regret to learn that you did not receive a call back as promised, and we understand how frustrating this must feel. If your request is related to an accommodation booking, please DM us the following details, and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6179jMVVV. Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6175jMn3W.

Here is yesterday! @bookingcom

What’s going on @bookingcom ?? 6 calls today 8 tries yesterday.!! You keep on insisting to call me back before we can look at my issue, but you never call me back??? What do I have to do for Booking.com to actually service its customers?

Hi Carmen, thank you reaching out to us. We regret to hear about your situation, and we'd like to see how we are able to assist. For us to help you here, please send us the following information: - Confirmation number - Pin code - Name on the reservation via DM, and we'll get back to you soon. Keep in mind, our Social Media Team does not work in real time. For immediate support, you can call our 24/7 Customer Service Team here: book.i.ng/6179jMVVV

@RTVECanarias @bookingcom I had to cancel my trip to the Canary Islands due to Storm Theresse and the severe weather conditions, but you refused to refund my accommodation. It’s unacceptable to lose all my money because of a situation completely out of my control.

La Borrasca Therese deja vientos cruzados, retrasos en puertos y aeropuertos ▪️ Se han habilitado albergues en varias islas por los posibles efectos de la borrasca en zonas inundables ▪️ Las clases se han impartido de manera telemática y ha nevado en el Teide y el Roque de los Muchachos 👉rtve.es/play/videos/te…

Hi Meenu, thank you for reaching out to us. We sincerely regret to hear about the inconvenience you have encountered. Please DM us the following details, and we'll get back to you as soon as possible: • Confirmation number: • Pin code: • Name on the reservation: Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6187sImrv.

Hi! I had booked a hotel named Hotel Cherry Blossom in Varanasi. We checked into the hotel on the 20th night. There was a power cut and no backup was there in the room. Moreover in the morning the manager is asking us to shift the room. @bookingcom @tourismgoi @CMOfficeUP

Hi there, thank you for reaching out to us. We regret to hear about your situation, and we'd like to see how we are able to assist. For us to help you here, please send us the following information via private message, and we'll get back to you soon. - Confirmation number - Pin - Name on the reservation Keep in mind, our Social Media Team does not work in real time. For immediate support, you can call our 24/7 Customer Service Team here: book.i.ng/6179jMVVV. Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6175jMn3W.

@bookingcom Plz respond ! U r app doesn’t seems to be a friendly conversation with customer care ,their is no way to connect !!

@Kulvir539111161 Hi Kulvir, thank you for reaching out to us. We regret to learn that your account has been blocked. Kindly direct message us the following details, and we will respond to you promptly: • Name of the person reaching out to us: • Email address associated with the account: twitter.com/messages/compo…

Very disappointed in @bookingcom. After years of loyalty, my account has been blocked for 90+ days. Every time I call, I get no answers or the line is disconnected. Is this how you treat your regulars? I need a real person to look into this ASAP.

@MOHAMME29429366 Hi there, thank you for informing us. We've responded to your inquiry via direct message; kindly check your DM.

I made a reservation and paid the amount, but upon arrival they told me the reservation was full. What kind of scam is this?@bookingcom @agoda

Hi OKE, we appreciate you for sharing the flight booking details. We regret that we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N, or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677. Also, we recommend that you never share the PIN code of your reservation in public, as it can allow others to access your personal details. To help protect your information, we recommend that you delete your comment. Kind regards.

@bookingcom Customer reference: 40-886202990 Pin: 0490 Name: DAMILOLA RUKAYAT MUSA

I book a round trip flight from London to doha for my family and I have been call your customer service and explain i will not risk my family life because of the unrest situation in middle East and you cancel the flight from Jordan to Qatar, what

@aneksineph We acknowledge your concerns and sincerely regret any difficulties you have encountered in reaching our flight, Elizabeth. However, while we are eager to assist you, please note that due to GDPR regulations, only our specialized team has access to your information.

@bookingcom I can't because the chat bot closes and call hangs up on me. Are you saying that there is no way for me to contact you about this?

@bookingcom ryanair has changed my flight and I want to cancel the booking. However your "dedicated flight team" chat bot and call wont speak to me due to high demand. Will you honour cancelling the flight at a later date with full refund?

We regret that the Collection O Swargadwar Sea Beach was unable to accommodate you, as well as for the inaccuracies in the location address provided for Hotel, Shiva. The availability of the rooms is set up by the properties themselves, and they're solely responsible for making sure this is correct. We don't decide on behalf of the property how many (if any) rooms they want to have available to book through our platform for any given date. If a property is unable to honor a booking, they should help you find another place to stay. If they're unable or unwilling to provide this, they should let us know as soon as possible so that we can help to find a solution. Please DM us the following details: Also, we recommend that you never share your reservation details in public, as it can allow others to access your personal details. To help protect your information, we recommend that you delete your comment. Please send a private message if you would like any assistance. • Confirmation number: • Name on the reservation: Alternatively, for immediate support, you can always give us a call here: book.i.ng/6187sImrv.

@bookingcom caused huge inconvenience to my family during travel. Request immediate investigation, and action against this listing. Booking ID 6680890234

Thank you for your message. We’d like to see how we can help you/ support you based on the experience you have shared with us.. We always suggest communicating any issues directly to the accommodation provider during your stay, as it's in their best interest to ensure your stay is as comfortable as possible. For us to help you here, please send us a private message with the following information: • Pin code: • Name on the reservation: We'll get back to you as soon as possible. Alternatively, for immediate support, you can always give us a call here: book.i.ng/6187sImrv.

@bookingcom I am trying to reach booking.com customer care executive but it's connecting to AI. Does Booking.com is serious about customer grievances or its become daily routine.

Hi there, thank you for reaching out to us. We regret to hear about your situation, and we'd like to see how we are able to assist. For us to help you here, please send us the following information via private message, and we'll get back to you soon. - Confirmation number - Pin - Name on the reservation Keep in mind, our Social Media Team does not work in real time. For immediate support, you can call our 24/7 Customer Service Team here: book.i.ng/6179jMVVV.

are you expecting my family to Jordan to do @RoyalJordanian @bookingcom I sent a mail but you keep ignoring it and I call your customer service also but same issue. Now you messaged my family to proceed for checkin

@CValasarajan We understand your frustration, Chanil, but due to GDPR laws, our specialized team is the only one with access to your information.

@qatarairways @IndiGo6E @bookingcom I have send a direct message to all but nothing happened. Anyways it's frustrating, I have booked my flight back to Germany with Air India.

I had booked my flight with Qatar Airways/ Indigo, which was cancelled due to war and the refund money what I received is 42euros for a ticket of 660euros. Well done @qatarairways @IndiGo6E and @bookingcom