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Most transformations fail not because teams don't know what to do, but because they can't diagnose WHY it's not working. CIRCA-CLEAR adds the missing diagnostic layer.
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Neil Walker (Author: Thriving in Turbulence)
4.1K posts
Neil Walker (Author: Thriving in Turbulence)
@CIRCACLEAR
Organizational transformation consultant. Author: Thriving in Turbulence. CIRCA-CLEAR framework: diagnose conditions → apply levers → build capability.
UK Bergabung Şubat 2011
742 Mengikuti648 Pengikut
Sounds great. Good job Shas is roping me in 😄
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@AvantiWestCoast @WestMidRailway Another journey to LTV from EUS. Your 17:02 and 18:02 are cancelled again. WTF. So heading home on a less expensive slower service. Why?
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@AGILEartisan Sorry to hear this, Neil. Our 17:02 service is cancelled due to a shortage of train crew, our next service is the 18:02. The 15:46 train is with @WestMidRailway who will be able to assist - Sam
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@AvantiWestCoast Hello. My 15:46 train to LTV has been cancelled, as has the 16:46, 17:02. Next direct train is 17:46, in over two hours…what is the major disruption and is it likely to be resolved?????
#travelbytrain
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Neil Walker (Author: Thriving in Turbulence) me-retweet
@BusinessInsider a few years later I was commuting daily even more. Mon to Fri commutes to Belgium, London, Netherlands, London, Luxembourg. In hindsight I was crazy. But the dot-com boom demanded craziness
Neil Walker (Author: Thriving in Turbulence)@CIRCACLEAR
In the 90s I was a Dev lead with @ReutersUK, commuted 7 hours day (minimum), 5 days each week from Northern England to London. So old news ‘Super commuting’ is on the rise businessinsider.com/super-commuter… via @businessinsider
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In the 90s I was a Dev lead with @ReutersUK, commuted 7 hours day (minimum), 5 days each week from Northern England to London. So old news ‘Super commuting’ is on the rise businessinsider.com/super-commuter… via @businessinsider
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Neil Walker (Author: Thriving in Turbulence) me-retweet
Product development is emergent. Organizations are complex adaptive systems, they are not predictable.
There is no knowable straight path from an organisations' current condition to the desired outcome.
#BVSSH
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@AvantiWestCoast @WestMidRailway @WestMidRailway My 15:46 EUS train to LTV has been cancelled, as has the 16:46, also AWC's 17:02. Next direct train is 17:46, in over two hours…what is the major disruption and is it likely to be resolved?????
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@AvantiWestCoast London Euston. Had set off to catch the next train. But once I realised what a mess the trains are in, returned to the office. Let's hope it's not another 5+ hour journey
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@AGILEartisan Hi Neil, really sorry to hear of your cancellation. Where are you traveling from? - Sam
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Neil Walker (Author: Thriving in Turbulence) me-retweet
A system of work in which everyone is working all of the time is very inefficient. A focus on individual busyness has the opposite effect to that desired, in that lead time rises exponentially as utilization increases
#BVSSH
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@EnvAgency how do I report a petroleum spill in a local stream that feeds the River Dove. My labradors dived in & stink of diesel. It's now day 3 and still bad
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Wise words via @jimdwan "A process is our shared understanding of the current best way of doing something. Everyone has two jobs. Follow it and find a better way. Then share it."
#Lean #ThinkingMinds
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Local team also got same pricing this AM. But couldn't assist. So 15 mins with @Selfridges customer services...with no resolution. Asked to speak to manager, 5 minutes on hold, then disconnected. #CustomerService a bit more than cr@p. @MartinSLewis any thoughts?
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@Selfridges just been into your Birmingham store to solve the inflated website pricing. £148 jumps to £185 in basket. Your local team unable to help
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@CGLambdin @MrAlanCooper @MrAlanCooper truly nailed it. I was a VB dev in a UX team at @reuters around the time About Face was released. Their investment in UX design led to increased simplicity, customer satisfaction, revenue & ultimately business success. CxOs took some convincing initially
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@allenholub Applying this to us. As infants we have a heap of abilities. Our interactions with "older, wiser" people suppresses these. Educational systems are good at this. Work environments further enforce this.
No class will undo 2 or more decades of "programming". But it's a journey
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@allenholub I love the analogy. Adult gazelles individually are fast and agile. Live in herds, so that they are more protected from predators. Herds move as one. Behaviour is instinct & taught. Young gazelles build on this through interaction with older, wiser gazelles (ones who've survived)
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You cannot "transform" to Agile (whatever that means). A gazelle is born agile. Gazelles don't take 2-day classes and bring in armies of coaches to become agile. They just are. A CEO who wants more agility needs to change themselves first. Once they _are_, the org will follow.
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@WestMidRailway travelled down from LTV. Used your ticket machine to buy an Anytime Return, noticed a more expensive option with LU. Though I'd save time at Euston. It issued a combined ticket that expires today. I'm traveling back tomorrow. Options please
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Common sense, unfortunately lost on so many. @davefarley77 we chatted about this at @Aginextio #london a few years back
Joel Thornton@joelpthornton
@davefarley77 My best advice is very closely related: reduce your iteration cycle time as much as possible. If it takes you 2 minutes to type+build+test a change, you can get 240 'useful actions' done in a full 8 hour day. With 10-min iterations: 48 actions. 30-min iterations: 16.
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