SHAKE SHACK

@notcamerachey Black Truffle Fries are no longer at the Shack, but keep your eyes peeled for other new menu items! 👀

@shakeshack needs to bring back their truffle fries! 😩

@lololomein We’re no longer serving Korean BBQ Burger at the Shack, but we’re always shaking up our menu! We hope you can give our Smoky BBQ Menu a try 💚

@shakeshack, I will never forgive you guys for taking the Korean burger off the menu.

@amt_sha Hi Amit, hospitality is a top priority for us and this doesn’t sound up to our standards! Could you email us at share@shakeshack.com so we can follow up?

@shakeshack at JFK airport terminal 3…. Waited for 10 Mins at the cashier…. No one there …. No one cares.after asking for them manager she said she too cannot help with cash/ vouchers. Pathetic customer service and experience

New York, this one's for you. 🟠🔵 Starting today, we're fueling our hometown fans with clutch crinkle cuts.   Score FREE crinkle cut fries with any sandwich purchase using code: CLUTCH.   Valid 6/3–6/19. Terms apply.

@ttranfs Thanks for the suggestion, Tony! Nothing in the works for Bentonville, AK, yet, but we’ll tell our team you’re asking. 👍

@shakeshack do you think you could bring one to bentonville, Arkansas?

@TONYBINATL Oh no! Could you email app@shakeshack.com so we can look into this for ya?

@shakeshack Took away my free Birthday Shake before the expiration date. You’re like Lucy holding the football for Charlie Brown with that. …Glad I tried to order before walking there. 🙁

@phillychick02 @UberEats @Uber We’re very concerned to hear this! Could you email share@shakeshack.com so we can follow up with you?

Have tried numerous times to reach out to @UberEats in regards to receiving two burgers with hair in them from @shakeshack tonight. No one is responding. @Uber

@lordisms We're really sorry to hear this and would like to follow up with you. Mind sending an email to share@shakeshack.com?

@justaskarty We appreciate the love! Can’t wait to see ya again. 💚

Shake Shack got the best burger 🔥💯🍔 @shakeshack

@theetattedone @nyliberty Sounds like we missed the mark during your visit. Could you share more details with us at share@shakeshack.com?

Just went to @shakeshack to redeem the free shackburger from last night’s @nyliberty game and they told me they couldn’t do it, it wasn’t working 😔

@JMillionNYC Oh no! Please reach out to share@shakeshack.com so we can follow up with you. We'd like to make this right.

@shakeshack I'm having an issue using my free birthday shake coupon saying it was redeemed when it wasn't.

@jthecarnivore Hi Jason! While our company standard does not include individualized items available to order at this time, the Shack would need to charge a plain cheeseburger or hamburger, even if only the beef patty is needed.

Hey @shakeshack! Thanks for the likes! So I am back today, as you know that I 😍 your meat 🥩 patties. Not all locations seem to be consistent, so I have a question 🙋🏼‍♂️ Is there not a “button” to add a patty al a carte? I am always looking for the best way to order. What is the best way to order “carnivore”? The kiosk does not allow me to remove every and only keep the meat and then add just cheese. 🧀 Again, Thank YOU for amazing food!! 🙏🏼

Happy National 🍔 Day to all who celebrate   Get a FREE ShackBurger with a $10+ purchase using code FREEBURGER. Terms apply.

@nyliberty Liberty AND Knicks wins this week... don't mess with that New York energy

& WE BACK 🤝 #SEAFOAMSZN | #LIGHTITUPNYL🗽

@portayolo @nyliberty Hi there! Show your ticket from a qualifying New York Liberty home game at a participating Shake Shack the next day and score a FREE single ShackBurger with any item purchase! 🍔

@shakeshack @nyliberty how do I redeem the free shackburger from tonight’s game???

@madkenney Ok Jonquel we're on it...

Jonquel Jones on free Shake Shack: "I feel like I should get a check or something because I came up with that phrase, 'Miss two, burger for you.' So I don't know who I got to talk to but I started that."

@zariirenee Oh no, Zariah! Please reach out to share@shakeshack.com so we can follow up with you. We'd like to make this right.

@CaffMomREDACTED Smiling ear-to-ear from this post 😁

Shake Shack has AWESOME burgers. And shakes. @shakeshack

@GiovengoJosh This doesn't sound up to our standards, Josh! Could you reach out to share@shakeshack.com? We’d love to follow up.

@shakeshack you need to do better. Stopped for a meal today that was very subpar for the price. Paid xtra money for all of these onion straws. I doubt you would use this actual picture for an advertisement.

@GiovengoJosh Hey Josh, this doesn't look up to our standards! Could you reach out to share@shakeshack.com? We’d love to follow up.

@shakeshack do better. Paid xtra for all these onion straws. Pathetic attempt for premium price.