Customer Service||Team•

@NielsPB Hello, we are truly sorry for the trouble you encountered. To sort this out ASAP, can you DM us with your full name and phone number? We'll get our team to reach out Immediately. @NielsB

@mettecornelius @SAS Da vi kom på flyet opdagede vi også, at vores (oprindelig) række nu var solgt som SAS Plus og dermed en top midterplads i begge sider 🤯 Jeg flyver nu kun med SAS når jeg er tvunget med arbejdet. Ellers gør jeg hvad jeg kan for at undgå dem. (3/3)

2/2 Kæft, hvor er det elendig stil og service ikke at give tre af de dyrere pladser til de tre mennesker, I i stedet vælger at sætte af flyet og forkorte ferien for @SAS!🤬

@mettecornelius @media_mgc @SAS Hey there! 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. @mettecornelius

@media_mgc @SAS Nej, de pillede dem - og os - ud. Hvis der var én, der ikke dukkede op, ville de tre ryge afsted, og vi skulle vente på nyt fly - hvis alle passagerer kom, blev vi sendt afsted, og de tre, der rejste sammen sku vente på en senere afgang. De burde jo sælge “chancebilletter” så.

@senatorpadro Hey there! We're so excited to hear from you and can't wait to help out! Could you share your WhatsApp number with us? Our wonderful team is looking forward to chatting and assisting you. @senatorpadro

@SAS 80 years of making everything difficult and fucking up customers reservations with incompetence and a stupid website that never works! Unbelievable you're still in business!

80 years of connecting Scandinavia to the world deserves something truly special. We’re proud to unveil the SAS 80th Anniversary livery. A tribute to our heritage and the many journeys still to come. #flySAS80

@SudarsanRamanuj Hey there! We're so excited to hear from you and can't wait to help out! Could you share your WhatsApp number with us? Our wonderful team is looking forward to chatting and assisting you. @SudarsanRamanuj

@Liangu9l1 Hey there! We're so excited to hear from you and can't wait to help out! Could you share your WhatsApp number with us? Our wonderful team is looking forward to chatting and assisting you. @Liangu9l1

@SAS my checked bag from Toronto → Rome has been missing for 72+ hours. Your staff told me it was “all clear” after a security check — it wasn’t. Now I’m traveling across Europe and paying again for baggage. Please fix this ASAP. #LostLuggage #AirlineFail

@mohmaaya Hey there! We're so excited to hear from you and can't wait to help out! Could you share your WhatsApp number with us? Our wonderful team is looking forward to chatting and assisting you. @mohmaaya

@SAS Already did, lots of back and forth emails for 4 months. Ticket going between admin and helpdesk and no progress, please help.

@SAS my case of reimbursements been pending for four months now. it is not even getting rejected/closed just open indefinitely. I am not able to proceed with my home insurance because of no delay certificate. can someone help?

@MarkoValonen "Hey there! 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. Appreciate your patience 🙏" @MarkoValonen

@SAS it has been 4 weeks and my claim has still not been handled.

@sophiephilippe0 "Hey there! 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. @sophiephilippe0

@SAS hello, i have booked by mistake checking in suitcase x2 but only needed to check in one suitcase- pls can i get a refund?

@meetenramji Hello, we are truly sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. @meetenramji

@SAS could someone take the time to reply to my emails? Case number 07460503. I've been waiting since DECEMBER for compensation for a delayed flight and since FEBRUARY for a reply. Your service is unacceptable.

@royalfocus1 Hello, we apologise for the unpleasant experience you have undergone. We would like to follow up with the matter further in order to solve it. Kindly share with us via DM your WhatsApp number for immediate assistance. @royalfocus1

First flight on @SAS after a Status match to @EuroBonus Diamond from @British_Airways Gold.Can't see me flying British Airways again after their changes to the Exec Club and their pretty awful service.

@Dok__Tok "Hey there! 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. Appreciate your patience 🙏" @Dok__Tok

@angry__peasant Hello, we apologise for the unpleasant experience you have undergone. We would like to follow up with the matter further in order to solve it. Kindly share with us via DM your WhatsApp number for immediate assistance. @angry__peasant

@SAS what a horrible airline

@somethinburnin Hello, it's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your WhatsApp number to allow us further. @somethinburnin

@BasilTheGreat @SAS as a decendant of Scandanavian bloodlines, you are pieces of phucking 💩, traitors to your ancestors, or...probably a panel of imported @wef Globalist 🐔🍭 that require Nuremburg Trials. 🖕

Scandinavian Airlines released a despicable advert in which they claimed NOTHING was Scandinavian, they should be ashamed of their culture and they need mass immigration. This is treasonous level propaganda

@Anita_22_05 Hello, it's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your WhatsApp number to allow us further. @Anita_22_05

@SAS The one with booking reference should be the first one that was late, SFO-CPH? And then, when I mark that I was rebooked, I should put the new flight, LOT that I was on board or the one SAS that I missed?

@SAS Hi, I had booking SFO-CPH-WAW. SFO-CPH was delayed and I missed my CPH-WAW connection. You rebooked my flight to LOT a few hours later. I want to claim compensation form. Which flight numbers should I put?

@JonBurrough76 "Hey there! 😊 Sorry for the trouble you're experiencing. To sort this out ASAP, can you follow back and DM us with your full name and phone number? We'll get our team to reach out Immediately. Appreciate your patience 🙏" @JonBurrough76

@SAS is there a way to contact yourselves to discuss flight options where you have cancelled a flight? It is booked through a third party and they gave me an option, but are now saying that is not an option and to phone yourselves?

@plainoldjame Hello, it's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your WhatsApp number to allow us further. @plainoldjame

@SAS trying to book a flight on a desktop and cell phone and doesn’t allow me to get to the pay function on either. Is the website down?

@endofscope Hello, it's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your WhatsApp number to allow us further. @endofscope

@SAS Poor service. Flight cancelled and claim denied after 2.5 months. Will be going to small claim court

@dgmicro Hello, it's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your WhatsApp number to allow us further. @dgmicro

@alisiyonak60233 Hello, we apologise for the unpleasant experience you have undergone. We would like to follow up with the matter further in order to solve it. Kindly share with us via DM your WhatsApp number for immediate assistance. @alisiyonak60233

@SAS Sas is simply lying that there is no space and forcing to check in the hand luggage. Just did it to us on flight 910 from Newark.

@acesherwin Hello, it's unfortunate for the challenge encountered. We would like to closely look at the concern raised. Please follow back and share with us via DM your WhatsApp number to allow us further. @acesherwin

@SAS just got bumped off my seat from 30C to 40E. Lovely lady at check in gave me an aisle set only to be taken off as I was boarding the flight. First time flying with you, absolute awful experience