Yell Customer Care

@sarahjaymack Hello, Our Customer Care team will be able to help you with that enquiry - please reach out to us via one of the methods in the following link. yell.com/contactus/ Kind regards Mark

@YellSupport looking for cost of adding a custom email to my website through yourselves can you help? Can’t do it following the AI instructions on the dashboard

@neena_walia A further update will be available later. You can reach our messaging support team until 8pm tonight who will provide further information yell.com/contactus/ Please accept our apologies for any inconvenience

@YellSupport I did and all they could tell me it’s an issue being investigated.

@YellSupport any updates on email issue? It is affecting my outlook account but not Bt internet email? Not receiving anything on the outlook …thanks

@neena_walia this further for you. yell.com/contactus/ Kind regards Marie 2/2

@LancePaters1 @LancePaters1 Hello Lance, I am sorry to see that you are having trouble trying to reach us via email - please reach out to us via this link and our Customer Care team will be able to help. yell.com/contactus/ Kind regards Paul

@chmdasif @YellBusiness @Corbs_Em @chmdasif normal service operations have been restored, all users are now able to log in without issue, and all new send requests are being processed as expected. There may be a slight delay in receiving previous emails.

@YellBusiness @Corbs_Em @YellSupport Any update please?

@YellSupport quite disappointed with the level of service from Yell. We have no access to our email for last five hours and no one is able to let us know that we this can be fixed

@Corbs_Em @chmdasif @YellBusiness @Corbs_Em Hello, Please accept my apologies for the inconvenience caused. We are aware of a technical issue with our 3rd party domain /e email servers this is under urgent investigation and restoration is in progress. There will be no loss of emails. Kind regards Penny

@chmdasif @YellSupport Same for us - and given that they last posted on this Twitter account in 2021 I don’t think they’ll see this! Might have better luck with @YellBusiness

@chmdasif @chmdasif Hello, Please accept my apologies for the inconvenience caused. We are aware of a technical issue with our 3rd party domain /e email servers this is under urgent investigation and restoration is in progress. There will be no loss of emails. Kind regards Penny

@soIanks @soIanks Hello Solanks, I am sorry to see your comments. Can you please contact our Customer Care team via the following link and they will be able to assist further with this for you yell.com/contactus/ . Kind regards Paul

@YellSupport Hi. I want to enquire about a review you removed due to acclaimed “offensive/defamatory nature.” My ticket number is 945553. Please advise the process on how to challenge your decision or a further explanation as I did not use offensive or defamatory wording.

@pet_range @pet_range Hello, Yes we do have an email address as well as an online link to reach via our online messaging platform here are both for you. email - contactus@yell.com and Customer Care link - yell.com/contactus/ Kind regards Mark

@YellSupport It’s very strange that you have no customer service email. Is that because you don’t customer to email you anything in writing to be claimed against you?

@BucksManAndVan @elonmusk @BucksManAndVan Hello, I am sorry to see your comments and our Customer Care team would like to be able to assist with your concerns. Can you please contact us via this link with your Yell account number yell.com/contactus/ Kind regards Paul

@YellSupport you can fuck right off. Cancel my ads threaten me with court action for £67 when I have the full month to pay, been with you guys over 20 years I should get credit for your no support. Consider subscription ended I'd rather give @elonmusk a line and £10

@emmalang33 (this would need to be your address and not the accountants address ) and we can then supress the address so as this is not displayed if you are mobile. Kind regards Mark 2 of 2

@emmalang33 @emmalang33 Hello Emma, If you would like to contact our Customer Care team via this link yell.com/contactus/ they will be able to assist. We will use your business address to create your listing so as you are listing correctly for the area that you service (1 of 2)

@YellBusiness @DanielSmythNI @DanielSmythNI Please can you advise the Ray ID on the error page you're seeing so we can fix this for you? Thanks, Zoe

@DanielSmythNI @YellSupport @DanielSmythNI Thanks for getting in touch. Our tech team advise this is likely related to our content delivery network which blocks some internet connections e.g. if your ISP is using a relay server. (1/1)

@TheLureLodge @TheLureLodge Hello, I am concerned to see your comments. Can you please contact our Customer Care team via this link so as they can look into this further with you and understand why this is happening. yell.com/contactus/ . Many thanks Zoe

@SeasStuart @SeasStuart Hello Stuart, I am sorry to see your comments as this really isn't the case. A free listing is very important to us. Can you send us a DM with your friends concerns and the company name, telephone number and address and we will be able to help further. Thanks Zoe

@dollydiditLDN @WixHelp Hello, Were you able to find a resolution to your query. If you do need further help please contact our Customer Care team using the following link. yell.com/contactus/ Kind regards Chris

@WixHelp @YellSupport Hi, I’m a Moonfruit customer who got moved to Wix. I’m currently updating my website, can I still have an online store like on Moonfruit now I’ve been moved to Wix Unlimited plan? Thanks

@OhMarieTurner @OhMarieTurner Hello Marie, Please accept my apologies that has happened. I have responded to you DM. Kind regards Chris

Hey @YellSupport I suggested a change on one of my clients' sites and they've got over 70 notification emails now clogging their sales inbox

@AubelisMusic Hello, We have responded to your DM. Kind regards LH

@AubelisMusic @AubelisMusic Hello, We can help with this for you. Can you send us a DM with the following information your name, Your Moonfruit Username, Moonfruit ID, website url and your email address please. Kind regards LH