Emma Carroll

@CharlotteLarman @sweatybetty Did you find anything out re legal process as we have been waiting for a refund for 5 weeks?

Still waiting for a response on my 7 missing items @sweatybetty and would seem I am not the only one. Will have to investigate how I am to recoup my money …. Anyone any idea of the legal process here if SB won’t engage?

@plum2 @sweatybetty I’ve had the same as you, been trying for weeks to get a refund, I only need it because the original items were lost in the post and by the time someone replied to me, they were out of stock. I’ve been told twice now that a refund has been processed and nothing….its shocking

@sweatybetty TERRIBLE ONLINE SERVICE! Been waiting 2 weeks for someone to contact me for a refund! Never ordering from u again! Wld anyone care to contact me!!!!??

Your last chance to shop our Black Friday sale is today! What are you waiting for? sweatybetty.visitlink.me/oBB6bw

@sweatybetty How do I contact your customer service by phone. It’s been absolutely shocking to get hold of someone re an order that hasn’t arrived.

@NandosUK @DeliverooHelp Thank you, I’ve sent you a DM

@Ems2012 @DeliverooHelp So sorry for this Emma! Please send us a DM and we can investigate this for you!

When you wait 50 minutes for a Nandos delivery and this arrives - absolutely shocking @NandosUK @Deliveroo

@DeliverooHelp I’ve already sent numerous messages and had no response so I’ll deal directly with @NandosUK ?

@Ems2012 Sorry Emma, we'll get this sorted. The best thing to do is report this via the Help section in our app 📱 or you can DM us with your account email address and further details 👉📨

@DeliverooHelp @NandosUK are you able to help resolve?

@Ems2012 Sorry that you didn't receive your order. If this is yet to be resolved for you, please DM us with your account email address + further details 👉📨

@DeliverooHelp I’ve done that but no reply??

@JDOfficial hi, my order 462727936 hasn’t arrived. Can you please advise when it will be delivered as it should have been the 11th December.

@loveholidays still no reply to the DM you sent asking for security information? 3 days now, can you please reply to me!?

@loveholidays Absolutely shocking service. I’ve been trying to do the online chat for over a week and it’s constantly busy - all other companies are easily contactable - the last time we book with you

Hi everyone. Please see below for the latest update regarding holiday cancellations. For further information and answers to questions you may have at this time, please visit loveholidays.com/faq/

@loveholidays hi, please could you respond to my urgent query? I’ve already sent a DM.

@Se_Railway please can you turn off the heating on the 8.12 from Orpington to Cannon Street. My legs are actually burning sitting next to the grill!!!!!

@NewLookHelp please could I amend the address on my order? It reverted to an old address and it’s next day delivery so I need this amended ASAP!

@donnaair @ITVChase @katespadeny Ah it’s out of stock ☹️Beautiful dress!

@Ems2012 @ITVChase @katespadeny 💖

£6,000 in the prize fund! 👏 @donnaair's up next, will she add more? #TheChase

@CenterParcsUK what’s with the LONG queues to get into Sherwood Forest?!

@Se_Railway Yet again more problems, packed in like a sardine on the 21 from London Bridge to Orpington and keep stopping and starting. When will you get it right!???

@MandMDirectHelp hi, I’m trying to order a shirt for next day delivery but the next option is Monday? Even under Saturday delivery there isn’t the option to receive it tomorrow?