MagTechy

@DeepikaBhardwaj Hi

Well Wishers, Supporters, Followers, Friends from DELHI NCR and nearby places who love the work we do..... Please drop a "hi" in comments 😊 Have to send you all an invitation in DM

@CromaSupport Hi Rashida! Thank you so much for your prompt reply! I truly appreciate the support and excellent service from Croma. It's great to know that I can rely on your team for continued assistance. Looking forward to staying connected!

@Magtechy Hi Akash! Thank you for your kind words! We're glad to hear you had a positive experience with Croma Support and will continue to provide you with the best service possible. -Rashida

@CromaSupport I want to thank your team for the great support provided through social media, email, and phone. Thank you once again for an excellent customer experience. You may now consider this case closed. Wishing you all a great day!- Akash

@Magtechy Hi Akash! We would appreciate your feedback on the assistance provided. Please share your experience with us at i.ki.show/0B2A8BB4 to help us enhance our services. -Mamta

@CromaSupport Hello Nikita!, I truly appreciate @CromaSupport for your assistance via social media, call and email! 🙌 Your genuine efforts and prompt support to resolve my concerns mean a lot.

@Magtechy Hello Akash! We truly understand your concern. Please know that we are doing everything we can to resolve the issue as quickly as possible. We kindly ask for your patience as we look into it, and we will keep you updated every step of the way. Your satisfaction is important (1/2)

@CromaSupport Please treat this matter as urgent and provide a resolution without further delay. I hope this email will prompt action and restore my faith in Croma's customer service. Looking forward to your swift response.(5)

@Magtechy Hello Akash, sure and thank you! We are working diligently, and actively following up on your case. Please rest assured that we anticipate resolving the issue shortly, and you will receive an update soon. We appreciate your understanding. - Prachi

@CromaSupport I urge you to: Provide the promised OnePlus Buds Pro 2 immediately, as per the original offer. Offer a clear explanation for the delay and the unreasonable demand for additional payment. Ensure better communication and accountability from your support team.(4)

@CromaSupport I am forced to follow up repeatedly, which has caused unnecessary frustration and wasted time.This level of service is highly disappointing and does not align with the standards one expects from a reputed brand like Croma. (3)

@CromaSupport @_WiseRoy_ #Avijitmitra #CromaComplaint #CromaServiceIssue #croma #cromastore #cromaretail Every time, I am asked to wait for 24 or 48 hours, but no proactive resolution or response is provided even after the stipulated time. (2)

@CromaSupport @_WiseRoy_ #Avijitmitra #CromaComplaint #CromaServiceIssue #croma #cromastore #cromaretail I have made several attempts to resolve this issue, including contacting your support team via Twitter, Facebook, calls, and email. (1)

@cromaretail @CromaSupport No problem at all, Gayatri. I appreciate your prompt response and support!

@Magtechy @CromaSupport Sorry about that, Akash! Since you've shared the registered details in the DM, no need to delete it. We'll take it from here and keep you updated on the next steps. -Gayatri

@CromaSupport Thank you :)

@Magtechy Hey Akash, we have noticed that you've shared your contact number on a public platform and would advise you to delete it to ensure the safety of your personal information.- Gayatri i.ki.show/2DD92A31

@CromaSupport Hello Gayatri ! Thank you for reaching out. I appreciate the support team’s call and am looking forward to a positive resolution.

@Magtechy Hello Akash! We understand the importance of your concern regarding the freebie and are dedicated to resolving it as quickly as possible. Our team is already in touch with you to provide updates, and rest assured, we’ll work towards the best possible resolution. -Gayatri

@CromaSupport Hello Croma Support Team, I kindly request you to prioritize my complaint and provide me with a clear timeframe for resolution. It is important for me to understand when I can expect this matter to be resolved, as the delay is causing inconvenience.

@Magtechy Hi Akash! Your kind words encourage us to work diligently towards a swift resolution. -Priyanka

@CromaSupport @bajajhimanshu4 I am aware of numerous similar cases in Delhi, including those reported at the Croma store in Select City Mall. I request that this matter be addressed with the utmost seriousness, as it is an issue of significant concern.

@bajajhimanshu4 Hey Himanshu, we completely understand your concern regarding your recent purchase. Rest assured, we're addressing your issue via Twitter handle, @Magtechy, and will continue the conversation there to prevent any duplication or confusion. We appreciate your patience and are (1/2)

@cromaretail @_WiseRoy_ @OnePlus_IN Croma is doing scam with customers. I bought one plus 12 phone from croma rohini store on 1st oct with a offer of buds pro 2 along with it. But they said buds are not available and it will be given in 3-4 days and sold the phone.

@bajajhimanshu4 @cromaretail @_WiseRoy_ @OnePlus_IN Yes, I am confident this is a case of fraudulent activity. I have already filed a complaint with the Ministry of Consumer Affairs and am considering initiating legal proceedings in the consumer court with a formal legal notice if the issue is not resolved satisfactorily.