ParcelpointAU

@misterjcampbell @Converse @KennardsStorage Hi, Thank you for the details. We apologise for the extended delay and inconvenience it has caused. The parcel is now being SORTED at the HUB to be delivered back to Converse. We'll advise Converse about the delays and rest assured that once the parcel has been delivered your...

I'm so annoyed by how useless and unhelpful @Converse Australia is as well as @ParcelpointAU who I used to return the shoes that were purchased and then returned 4 weeks ago, I assume now they have been lost or stolen and I have no refund #parcelpoint #converse @KennardsStorage

@misterjcampbell @Converse @KennardsStorage Hi, Thanks for getting in touch with Parcelpoint. Our apologies for the late revert and inconvenience. Can you kindly give us the Parcelpoint Tracking ID so we can check it on our end? Thank you parcelpoint.zendesk.com/twickets/10046…

@scult Apologies for the inconvenience caused. Can we please have the collection code or any tracking number? - Jhen from Parcelpoint

@TheNakedFarmers @amazon @auspost Hi, Apologies for the inconvenience caused. Can we please have the tracking ID and also your post code so that we can check? - Jhen from Parcelpoint

@craiglambie @AmazonAU Hi Craig, Apologies for not getting back to you earlier. We had a system update yesterday, but this should be fixed now. Please retry to access the website. Apologies for the extended delay and inconvenience this may have caused. Thank you and Warm regards.

@ParcelpointAU tried in @AmazonAU app, chrome and brave browser. #error

@jtweet20 Hi there, Apologies for not getting back to you earlier. If you can send us a message at support@parcelpoint.com.au with your tracking details, we'd be happy to look into this for you. Apologies for the inconvenience. Stay safe!

@AmazonAustralia @ParcelpointAU can you two muppets please talk to each other? Too often i walk into a parcelpoint location with an amazon parcelpoint label and the idiots behind the desk scan it and then give me a blank look saying the label does not work. Please fix it!

@Misstopknot Hi there, Apologies for not getting back to you earlier. I am truly sorry about what had happened, can you please advise us of the tracking number or collection code to further investigate the issue. Thank you and Warm regards

When the $200 wallet you buy your boyfriend for Christmas is marked as picked up from your @ParcelpointAU location and they say it hasn’t even arrived?? I think someone’s stolen my parcel 🥲

@jessheckyes Apologies for the inconvenience caused. Please let me know the collection code for me to further check. - Jhen from Parcelpoint.

@RumDessy apologies for the inconvenience caused. We have confirmed that this parcel has been collected. - Jhen from Parcelpoint

@Mrs___T Hi there Pooja,  Our apologies for not getting back to you earlier.  We can see that your parcel has arrived back at eBay on the 22nd of November 2021. Each of our retail partners has different refund policies, on average most retailers will refund within 3-10 busin...

@ParcelpointAU Tracking Id PHMLZPZ8 can you update what’s going on with PARCLE and where is it? Tracking does not provide sufficient details and your call centre number is set to cut customer off without any help! Frustrating

@JakeMcleanjtg Apologies for not getting back to you right away. It shows that the parcel with the tracking number 00199349968020461362 was just received within our network and is being sorted to be delivered to the pick up location. As for the tracking number 001993499680...

@ParcelpointAU have tried calling, instant messaging and emailing as you suggest and have not had 1 reply. WHERE ARE MY PARCELS? Your tracking has not been updated since the time I ordered 23rd October. Where is the customer service? # 00199349968020461362 # 00199349968020446222

@courtneyyhudson Hi Courtney, Our apologies for not getting back to you earlier. We can see that your item has been collected from Priceline Pharm Robina Upper. We are so sorry for the delay and inconvenience. Let us know if you have any questions. Have a lovely day ahead!

@raceytrax Apologies for this inconvenience caused. We have checked that the parcel has been completed. - Jhen from Parcelpoint.

@ParcelpointAU how can u tell a retailer u cldn’t deliver to a parcelpoint drop as the addy is incorrect? Calls dumped to “email us” messages, emails unanswered. R U stealing parcels or delivering them? My parcel AWOL since Mon and already 2 wks o/due 00199349968019961149 #theft

@laurenN_01 Apologies for this inconvenience caused. Can we please have your booking code? - Jhen from Parcelpoint

@tina81622969 Our apologies for this inconvenience caused. We have escalated this with the store agent. We will email once confirmed arrived. - Jhen from Parcelpoint

@ParcelpointAU follow up on order PNHJBDP3. Company has already been reported as a scam. Abysmal customer service. NEVER USE.

@Smedette Hello Jessica, please message us with your tracking reference number so I can look into this. Thank you!

@ParcelpointAU Hi. I was out the other day when delivery was attempted. Went to the place your email said I could pick-up my parcel, but they don’t have it. Help?

@Cheekybikergirl hi Rachel please message us with your booking code or tracking reference number so we can look into this. Thank you

@luthra_pallavi I am very sorry for the inconvenience caused. Your parcel has been returned back to Shein and we have requested them to help you with the refund or replacement. Thank you - Jhen from Parcelpoint

@ParcelpointAU What was supposed to be a @SHEIN_official parcel delivered by 9-10th September, has been sitting in the depot collecting dust since 7th September. Multiple calls and emails all week, yet no update on the delivery. Frustrating at this point.

@luthra_pallavi Our apologies for this trouble. We have escalated this to Shein as it was returned back to their depot. - Jhen from Parcelpoint

@enigmaxtreme Apologies for this trouble. We do not have any drop off location in Tasmania. Please reach the support team for them to help you get a label for post office. - jhen from Parcelpoint

Well, this is just rich! My @AmazonAustralia order FINALLY shows up and it's completely buggered, won't turn on NOTHING! The only option they give me to return is @ParcelpointAU which is not available in Tasmania.