Pooja

@optus_help we are trying to connect since 2 days. Can’t get through to customer service so complaining here. Bought a new eSIM for international student. Cant activate as still waiting for QR code email. Cant chat on app either it throws her out. Help!!!!

@flyscoot Charged me twice for checked baggage despite paying for 2x20 kg for 2 passengers (Booking ref : ZCM55D) Due to your system errors. I have receipt of proof to my claim. Refund request was wrongly rejected. Unethical and unacceptable.#TravelScam

@25joypatricio25 I am looking for tickets

@VicGovDH I am a return traveller. Got a txt from you saying I need to get testesd within 24 hours. Testing site is turning me away saying they can’t take us. What shoukd i do?

@ParcelpointAU I am sending emails or tweets for help without any response. Phone line no one picks up. Worst customer service ever! Your tracking is not helping either. Can someone contact back

@ParcelpointAU Tracking Id PHMLZPZ8 can you update what’s going on with PARCLE and where is it? Tracking does not provide sufficient details and your call centre number is set to cut customer off without any help! Frustrating

@auspost Just sent a DM again. I have passed this information earlier as well but sent again.

@Mrs___T I'm sorry to hear your parcel hasn't been delivered. Please DM us your details so we can take a closer look. Thanks Rosita

Going through absolute mental torture with @auspost! They are not doing anything about my missing item. Submitted query has no answer either. Second time they have lost my item. Same item, same supplier.!! SHAME

@auspost I do acknowledge you opened my case straight away. Problem is no actions taken whatsoever after that ! .It was suppose to be delivered on 7th oct. “express post”. Now please help me locate or declare it lost so I can get a refund or replacement

@Mrs___T We're happy to assist however we've been flat out answering enquiries around the clock. I can see that we replied to your DM a few days ago & that we have an active case. We'll do our best to deliver your parcel or provide an outcome & next steps as quickly as we can. - Amanda

@auspost @AndoryuuC Oh hey @auspost can you reply to my messages or give me a hand tracking my parcle!!! My express parcel sitting somewhere for 16 days !!!

@AndoryuuC Hi there, If you'd like a hand with tracking that down, can you please DM us the tracking # and delivery address? -Nina

I love when you order something with express shipping and it says it'll arrive in 2 days, and when you check what time it's meant to arrive it gives you a date 4 days later, get your shit together @auspost

@auspost WHERE IS MY PARCLE??? My normal delvieries before this so called EXPRESS POST!!! I need answers

@itsdanvig @CouriersPls @auspost They ask to send Dm only to tell us wait indefinitely privately!! What a joke! I have been asking for help and they opened inquiry but no resolve for weeks now! Frustrating

@auspost I am trying every Chanel to contact auspost without any luck??? I mean what do I have to do get answers! It’s frustrating. I have sent dm as well as query through mypost. No one is relying regarding my parcel. Please help

@auspost I sent a Dm yesterday. No one replied!! I sent query through Mypost. No one replied!! What do we have to do to get help here?!

GOV: covid vaccine for 40-49 age group! ME: Hurray!! COVID VACCINE HOTLINE :😈!! This is just fantastic. Hotline down, finally connected and wait time is more 76 minutes. #COVID19Vic why there is no online booking facility?! @Raf_Epstein can you please ask this question next time

@Vf0rVick I do!

@EmiratesSupport I have sent the details and questions in DM

@Mrs___T Hello Pooja, DM us your booking reference and email address. We'll check.

@emirates your call centre staff informing flights from Melbourne to Dubai is getting cancelled while booking on your website and through some agents for those flights are still happenkng? Is this true??

@AirAsiaSupport NOT GOOD ENOUGH!!! I am trying to use your useless AVA for 2 days now. It’s not helping. I need to talk to real person regarding flight I booked for my elderly parents which is canceled now. I booked and paid from my big member account. Can’t see credit HELP

@ThaiAirways your staff needs serious training on politeness and how to be human. Learn something from Air Asia or Singapore airline on how to behave with passengers. Never ever again flying with you, but obviously you guys don’t care