@youvegotamy Hi, Amy. We're sorry to hear about the accident and we hope everyone is safe. We've shared this with our claims department for review. If you'd like to provide more details, please send us a DM at @RootHelps with your claim number. —Root Social Media Team twitter.com/messages/compo…
@RootInsurance is THE WORST. Pray if you get hit the other driver doesn’t have this horrendous company. 2 weeks tomorrow my car has been sitting at the tow lot. The adjuster? I call twice a day and get voicemail.
@SebastinPatron3 We're sorry to hear of any trouble. If you need help with your policy, please send us a DM at @RootHelps so we can get this to the right place. —Root Social Media Team
🚨🚨🚨
$SPX $SPY $NDX $QQQ $ROOT
On Aug 10th I took @RootInsurance for expedited delivery of a vehicle purchased via $CVNA. Two weeks ago I added the car to my @StateFarm policy (been with them since the ’90s).
➡️ Went on the @RootInsurance app to cancel effective Sept 9th.
➡️ They emailed me renewal Sept 9th.
➡️ Today they email saying policy ends Feb 2026.
➡️ App shows expiration 2026.
➡️ Called them = absolute nightmare to cancel.
They even threaten to report you to the state as uninsured. That’s how they trap you.
👉 To $ROOT shareholders & clients: this company is playing games, making it nearly impossible to cancel. A “policy prison.”
With @StateFarm, SAME coverage is 30% cheaper — with a real, reputable company.
Do yourself a favor. 🚫 Don’t touch @RootInsurance.
Frauds.
@speakup911 We're sorry to hear about the accident and we hope everyone is safe. Will you please send a message to @RootHelps with your claim number so we can get this to the right place? —Root Social Media Team
@RootInsurance one of your insured drivers hit our vehicle Sat night. He was ticketed. Our car isn't drivable and is in the tow lot. We have left 6 messages since Monday morning with xxxx. She has never returned our call. We have no rental car and tow loot fees are multiplying.
State Farm General Insurance Co. faces its largest loss in history due to last month’s Los Angeles wildfires. Already under financial strain beinsure.com/news/state-far…
Thanks for a mega two seasons, @MarcusArmstrng! There’s no one quite like you. Wishing you the best in your future endeavors, we know you’ll always be a 🔙🦴.