RootHelps

2.2K posts

RootHelps

RootHelps

@RootHelps

Customer Support helpline for Root Insurance Co. Car insurance—the way it should be. Rates based on how you drive, not who you are.

Katılım Eylül 2018
1 Takip Edilen326 Takipçiler
Daniel
Daniel@Daniel191555486·
@RootInsurance I still can’t embed Root quoting on my website. Would be a great move! More eyes on the 1-2-3 easy process of getting auto insurance.
English
1
0
0
23
Root Insurance
Root Insurance@RootInsurance·
Our agent network is growing faster than ever. Root has officially surpassed 15,000 active agents on our platform. We remain committed to providing independent agents with the tech-forward tools they need to succeed in a digital market. bit.ly/4tHoako
Root Insurance tweet media
English
1
2
13
1.7K
RootHelps
RootHelps@RootHelps·
@GeraldFarinas We appreciate your time with us for 6 years. Keep up the safe driving!
English
0
0
0
6
Alex
Alex@suavelindo_77·
Root insurance had me paying over 200 dollars for simple liability. Geico just wrote me a quote for 60 dollars. Make sure you shop around @RootInsurance @GEICO
English
1
0
0
33
SpagEddie
SpagEddie@SpagEddie8113·
How Root insurance feels bringing my account to -140$ instead of waiting for me to get paid before the cancellation date
SpagEddie tweet media
English
1
0
0
25
RootHelps
RootHelps@RootHelps·
@BettyRosesmommy We're sorry to hear about your experience and we want to help. Will you please send us a DM with your policy number and email so we can get this to the right place? —Root Social Media Team twitter.com/messages/compo…
English
0
0
0
13
Becky Anne
Becky Anne@BettyRosesmommy·
Do NOT use @RootInsurance find someone else. They do not care about you, they do not care about your concerns, they only care about taking your money and anything else is just the way it is.
English
1
0
1
14
RootHelps
RootHelps@RootHelps·
@KirkA27million We're sorry to hear of any trouble. If you need help with your account, you can reach our customer support team at contact@joinroot.com (or feel free to send us a DM here and we can get this to the right place). —Root Social Media Team twitter.com/messages/compo…
English
0
0
0
19
Kirk A
Kirk A@KirkA27million·
@RootInsurance Hi everyone, be aware! ROOT will steal from your account. I removed authorization on my card and cancelled my policy, and they still drafted my account. Filing a fraud claim with my bank as we speak. FRAUD
English
1
0
0
4
Root Insurance
Root Insurance@RootInsurance·
Arizona drivers deserve great rates. Turns out, they’re getting it with Root. Named cheapest in the state by @usnews. bit.ly/4r0v5mV
Root Insurance tweet media
English
4
4
12
734
RootHelps
RootHelps@RootHelps·
@89Dreamzz We're sorry to hear you decided to cancel, but we understand why you may choose another carrier if you can find a lower rate. Thank you for your time with us and we'll be here to help via DM if you need anything. —Root Social Media Team twitter.com/messages/compo…
English
0
0
0
38
SOUL•Food
SOUL•Food@89Dreamzz·
Root insurance needs to be added to this ridiculousness. Had to leave their asses. Switched to Farmers and got way more coverage for less.
Budget • Side Hustle • Investing@SelmaMakesCents

It was time for me to renew my insurance for two cars and Progressive wanted to charge me $2700 for 6 months. I am switching to GEICO for $1700 for 6 months. That’s a $1,000 savings and if I have to switch insurance companies every six months, I’m going to do it!

English
1
0
0
52
Tina Crocco
Tina Crocco@TinaIreneCro·
@RootInsurance so you want me to follow you and then DM you that’s silly evidently you don’t know who created applications or the crawler which is a web
English
1
0
0
10
Tina Crocco
Tina Crocco@TinaIreneCro·
@RootInsurance explain to me why I’m purchasing insurance from you! I license you. You are insured by me! I want my correct paperwork and I want my refund. XO you read my policy in your redo it the correct use names and addresses no more disclosures. XO
English
1
0
0
5
RootHelps
RootHelps@RootHelps·
@TexasCLC We’re sorry to hear your quote wasn’t what you expected as our pricing models don’t save everyone money. We appreciate you giving us a try and we're here to help with any questions via DM. —Root Social Media Team twitter.com/messages/compo…
English
0
0
0
2
NoNeckEd
NoNeckEd@TexasCLC·
@RootInsurance since these assholes Don't ever post on X I guess I just have to tag them. Hands down. Most expensive insurance I've ever seen
NoNeckEd tweet media
English
1
0
0
55
E. Luna
E. Luna@LunatikMedic·
So, how do I contact someone to stop getting mail (regular mail, not email) from @RootInsurance?
English
1
0
0
10
Johnathan Dixon
Johnathan Dixon@JohnathanDixo19·
@RootInsurance Claim #76CNTBKS. Your staff harassed me with sexual hate/misgendering while I'm suffering from a 65mph wreck injury. You've admitted fault but are ignoring my medical bills. I need a supervisor now. #BadFaith #Insurance"
English
1
0
0
22
Asia ✨
Asia ✨@asiaselevated·
do not ever start a policy with them besides home owners or pet what a fucking rip off bro like @Lemonade_Inc why are you so fucking predatory lmao at least @RootInsurance made it clear before they fucked me sideways. I'm switching to progressive fuck YALL
English
1
0
0
11
Asia ✨
Asia ✨@asiaselevated·
So@Lemonade_Inc #LemonadeInsurance may take away my coverage AND roadside assistance bc my phone is too old to run their app. An app that tracks you while driving - that only informs you AFTER you purchase a 6 month policy lmao #scammers
English
2
0
0
31
RootHelps
RootHelps@RootHelps·
@Acidburn7782 We appreciate the feedback and welcome you to reconsider Root in the future.
English
0
0
0
6
AcidBurn
AcidBurn@Acidburn7782·
@RootInsurance You are probably the most annoying ad on YouTube. Fully length unskippable ads. I will never buy your product simply for the fact that you're forcing us to watch your videos instead of giving us the ability to skip.
English
1
0
0
20
RootHelps
RootHelps@RootHelps·
@antsnow_ We're sorry to hear about your car. Will you please send us a DM with your name and claim number so we can get this to the right place? —Root Social Media Team twitter.com/messages/compo…
English
0
0
0
11
ANT SNOW | IDEAL
ANT SNOW | IDEAL@antsnow_·
Love that @RootInsurance has been giving me the run around for an issue that happened with my car in OCTOBER. Transmission died after my car was stuck in floodwater, didnt know until after the rain and now they want photos of my car in the water that day....
English
3
0
0
52
RootHelps
RootHelps@RootHelps·
@JOHN838586 Thanks, John. We've shared your messages with our claims department for review. Please send us a DM if you have any other questions.
English
0
0
0
7
JOHN LU
JOHN LU@JOHN838586·
@RootInsurance Police report (see below) clearly states that veh 1 (your driver) failed to yield. . the police is a neutral 3rd party and wrote that he is at fault. I am not sure how Root can deny claim.
JOHN LU tweet media
English
1
0
0
11

Keşfet

@Daniel191555486 @RootInsurance @GeraldFarinas @progressive @BubbaWallace @suavelindo_77 @GEICO @SpagEddie8113