ALL Accor

@Sammy_Holl Hey! We’ll transfer you to customer care. They will get back to you shortly. 😉

@All i’ve arrived for my stay at Ibis Thurrock.4th-5th April was originally booked & paid for, then 5th-6th added later. Payment for 5th-6th was taken over the phone & the app shows it’s paid for, but staff have asked me to pay on arrival as they say no payment was made.

@Mahad3v1 Hey! We’ll transfer you to customer care. They will get back to you shortly. 😉

@jatinsapra @Accor @All Novotel properties across India are worst services. Same experience at Novotel Juhu.

Came to Novotel Delhi Aerocity to celebrate wife's birthday. @Accor Platinum member. Was promised a Suite and decoration by staff on email. They gave me basic room with no decoration. Called reception from room 3 times, no one picked. @All Here is video of a call not picked in over 100 secs. Even the front desk staff is too slow. Requested for manager multiple times but told he is busy. Please reshare so they improve service. @saketreddy @aman6490 @ankurmittal @SartanparaYash

@Michy_05 Désolé pour la situation — merci de nous contacter immédiatement via notre chat Accor afin que nous puissions résoudre ce problème au plus vite.

@All I have issues with one of the hotels in munich and I have not had a response.. I have a senior citizen in a room without heating he has health complications since the hotel is full and they cannot move me. I require a solution because of the dire cold in Germany. Thank you!

Pour transférer vos points ALL - Accor Live Limitless vers des Avios Qatar Airways Privilege Club, vous devez d'abord lier vos deux comptes de fidélité. Accor Group Accor Group +1 Étapes pour effectuer le transfert Liaison des comptes : Connectez-vous à votre compte ALL Accor ou à votre compte Qatar Airways Privilege Club et suivez les instructions pour "Lier mes comptes". Conversion manuelle : Une fois les comptes liés, vous pouvez convertir vos points Reward en Avios depuis votre tableau de bord Accor. Ratio de conversion : Le taux standard est généralement de 2 000 points Reward = 1 500 Avios (le seuil minimal de conversion est de 2 000 points). qatarairways.com qatarairways.com +4 Points importants Identité identique : Le nom et le prénom doivent être exactement les mêmes sur les deux comptes pour réussir la liaison. Partenaire unique : Vous ne pouvez lier votre compte ALL Accor qu'à un seul partenaire aérien à la fois. Cumul double : Une fois liés, vous cumulez automatiquement des points dans les deux programmes (points Reward + Avios) lors de chaque séjour à l'hôtel ou vol avec Qatar Airways. qatarairways.com qatarairways.com +2 Si vous rencontrez des difficultés techniques lors de la liaison ou du transfert, vous pouvez contacter l'assistance via le chat Accor sur le site officiel ou par email à l'adresse customercare@accor.com. Avez-vous déjà un compte Qatar Airways Privilege Club actif pour procéder à la liaison ?

@All how can i transfer my all accor point into Qatar avios point

Hello, Thank you for contacting ALL. We have received and noted your request. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, ALL Accor

@All 2145: Refundable booking cancelled 18/3/26 (free till 19/3) due to Lufthansa flight cancel. €242.10 deducted. CS promised hotel contact twice no response! Escalated via email. Urgent full refund pls! #AccorRefund

Hello, Thank you for contacting ALL. We have received and noted your request. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, ALL Accor

ngl i don't log onto this app ever because usually when i do, i log off with real bad anxiety. someone is usually talking smack or spewing negative energy or something that just starts to stir up scenarios in my brain and i don't want that!! But I do know that --

Cher Monsieur Bladier, Merci d'avoir contacté ALL. Afin que nous puissions traiter votre demande, veuillez contacter notre service clientèle directement par message privé, ou via notre zone de support. Merci d'avoir choisi ALL - Accor. N'hésitez pas à nous contacter si vous avez d'autres questions. Cordialement, L'équipe Accor

@All ça fait 4 ou 5 fois que j’essaie de sign up à Accor Live Limitless et je ne reçois pas le code de vérification

Hello, Thank you for contacting ALL. We have received and noted your request. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, ALL Accor

@All Hi my booking has failed but points have been deducted. I need the points to make another booking. Would appreciate a quick resolution. Phone support told me I will have to wait 24 hours and email has gone unanswered

@All My Accor Signature was renewed on March 15th and payment was made but my account not updated yet.

@brettbasse Dear Customer, Thank you for reaching out. For a quicker resolution, please contact us directly via email at customercare@accor.com or through our chat service on the Accor website. We apologize for the inconvenience and look forward to assisting you. Best regards,

@All I’m missing this months Accor signature points and my credit card has been deducted. I’ve send numerous emails and not had a response. It’s very poor customer service.

Hello, Thank you for contacting ALL. We have received and noted your request. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, ALL Accor

@firstcryindia expressing my serious concern reg non-delivery of (Order No: 3377363QGM8E29A20), which was placed on 01.03.2026. Despite multiple delivery attempts being shown in the tracking details & repeated requests/calls from my side, the product has still not been delivered.

@LookingForMide Merci pour votre message. Pouvez-vous s'il vous plaît nous donner plus de détails concernant votre requête afin que nous puissions mieux comprendre la situation et vous aider ?

Let’s be honest for a second what happened to Priscary was disrespect. It’s not about him choosing to go back to his ex. That’s his decision and how he feels.. The problem is how he did it. Priscary walked into this with honesty, gave this time, her energy, and carried herself with intention. She wasn’t playing games in her mind she was building something real😭😭 But Priscary? She was left in the dark. No heads-up. No honesty. Just a sudden switch like she didn’t matter. That’s what hurts. Because at the end of the day, she was being blindsided by someone who made her believe she was chosen. I stand with Priscary. #PerfectMatchXtra

@Danynsh Thank you very much for your kind message. I appreciate your wishes and wish you a wonderful day as well!

Every morning is a beautiful gift from God. I just want to wish you a good morning nice day. @all

@Michy_05 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.

@gokulgnair77755 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.

@All I have registered for the fastrack bonus program but the bonus nights are not getting credited for the eligible stay. Kindly check this and solve.

@businesson_line Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.

Hello, Thank you for contacting ALL. We have received and noted your request regarding the Stay Plus. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, ALL Accor

@All My Stay Plus complimentary night from Accor Plus has disappeared. My account: ssnowwhites@naver.com (Indonesia Accor Plus membership) It has been more than 24 hours and I still have not received any response from the Indonesia team. Please restore my Stay Plus night immed

@nitinsoni78 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.

@kissdom0517 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.

Dear Mr. Vijay, Thank you for contacting All concerning the refund of your points used with your booking. In order for us to assist you, please contact our customer service directly by private message, or via our support area. Thank you for your loyalty to ALL. We remain at your service if you have any further requests. Sincerely, Accor Social Team

War in the region, airspace closed and flights disrupted — yet @PullmanHotels Doha West Bay refuses to refund the points for my booking (QDCDKVGB) citing a “non-refundable rate”. How exactly do you expect guests to travel in this situation? This is just unfair. @ALL @Accor