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PLEASE DO NOT ORDER FROM THIS COMPANY!! Check reviews first, don't make the same mistake as many many of us have!! Numerous emails sent and no responses!! Telephone number doesn't even get through "due to the current situation!"

@PowerDirectUK @PhilipDKent Have you heard anything?

@PhilipDKent Good afternoon Mr Kent. I will escalate this to our cancellations team on your behalf.

@PowerDirectUK have you disappeared off the face of the earth?? My emails are now bouncing back!

@PowerDirectUK @xTrudiex @xTrudiex Hi, did anyone contact you that day about your order?

@xTrudiex Good morning Trudie, I will escalate your enquiry to our sales team. Someone will be in contact regarding your order today.

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@PowerDirectUK @PhilipDKent @PhilipDKent how are you getting on with your cancellation? I am being completely ignored!!

@PowerDirectUK @HelenGolder @HelenGolder did you get a reply about your order?

@HelenGolder Good afternoon Helen. Can I check your order reference is 100055280 so I can escalate this to our cancellations team.

@PowerDirectUK @AlanNeedham2 I am still to receive a response from you!!!

@ctriptree @AlanNeedham2 Good morning, could you please send me your order reference and enquiry and I will escalate your query on your behalf.

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@Halidk @PowerDirectUK If it makes you feel any better you are not the only one being ignored 😪 Maybe @BBCWatchdog would be interested in the New Year!!

@PowerDirectUK Hey, I’m still waiting for my TV! Any reason why you’re ignoring me? Quick in taking the money, but we past the delivery window you promised and nothing yet. Not even a response to my emails.

@chrissydok @PowerDirectUK Ditto!! It's terrible!!! Especially with what is going on in the world at the moment!! Hope they all sleep well at night!

@PowerDirectUK Are you giving away the items people have paid for but not received? I expect to see my dryer on here soon!!

So I get a a response with a question, answer that question and weeks later STILL no response!!

@PowerDirectUK have you finished for Christmas early, is that why I still have not received a thing from you? Many thanks

@PowerDirectUK @AlanNeedham2 How far have you got with escalating my issue please?

@PowerDirectUK @AlanNeedham2 Hello?? I haven't seemed to have had a response from you yet?

@PowerDirectUK @AlanNeedham2 Have you had a chance to look into my order?

@PowerDirectUK @AlanNeedham2 Thank you for getting back to me! Order reference is 100056531. I have since had an email but this doesn't really answer my questions, when I ordered the item it was in stock but now I am being told you are awaiting stock?!

@AlanNeedham2 @PowerDirectUK At least you managed to get a response on here from them! They are completely ignoring me 😪

@PowerDirectUK Again I have to resort to posting on here regarding no responses from your company. Please can you hurry up with the refund of the money I paid to you, The order is cancelled and you simply have to refund me why the delay? 12 days is not acceptable. Please reply by return.

@PowerDirectUK I have given you my money and all you have provided me with is an automated email confirmation so far! I have contacted you every day since ordering and you are yet to respond. Please can I have some answers?

@Soumasunrise1 @PowerDirectUK I agree!!! I am having the same issues... no response to emails and they are not taking calls!!!!! 😭

@PowerDirectUK This is my invoice i hope that you contact your colleagues about it please.Also because i doubted this site as being SCAM i checked the reviews and i was shocked once i read the comments of your unsatisfied customers . I think you guys need to be more serious about this business

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@Becuri0us @PowerDirectUK Did you every get your refund or even an answer? I have ordered something and have not been able to contact anyone 😪 #powerdirectuk #terriblecustomerservice #AVOID

@PowerDirectUK This company is refusing to refund me for a product that d cancelled and never delivered. Won't respond to emails or tweets. #fraud #theft #badcustomerservice. Find buy from them

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