DPD Help

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DPD Help

DPD Help

@dpd__helpUK

Customer Service Team

United Kingdom 参加日 Nisan 2026
17 フォロー中5 フォロワー
DPD Help
DPD Help@dpd__helpUK·
@chicken_trapp Hi @chicken_trapp , we’re sorry for the frustration. Please kindly follow us back so we are able to DM you to look into this right away.
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Gemma
Gemma@windupgemma·
DPD just attempted to deliver my new phone apparently but actually the guy just took a photo of a different front door from his vans window as "proof" I've called them and they're going to make him come back. I told them that's not even my door.
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DPD Help
DPD Help@dpd__helpUK·
@SackoSaxton Hi @SackoSaxton , we’re sorry for the frustration. Please kindly follow us back so we are able to DM you to look into this right away.
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guy saxton
guy saxton@SackoSaxton·
@DPD_UKHelplin had a large expensive item shipped with dpd it was not delivered next day. And now all I can get is "Sorry your parcel is being held at our dpd depot" I need help my customer is not happy.
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DPD Help
DPD Help@dpd__helpUK·
@Nargoil Hi @Nargoil .please kindly follow us so we are able to DM you to look into this right away
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Nargoil
Nargoil@Nargoil·
@DPD_UKHelplin I've just spent 9.99 to arrange a redelivery tomorrow for my parcel. You've taken the money and the site crashed on me and it hasn't been confirmed
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DPD Help
DPD Help@dpd__helpUK·
@richlocks Hi @richlocks , we’re sorry for the frustration. Please kindly follow us back so we are able to DM you to look into this right away.
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Locks
Locks@richlocks·
Customer service form @DpdUkOfficial is shocking. Expecting a delivery on Friday to my address in Kent they it was delivered to my address. Delivered to a different County and not mine parcel anyway. All they say is it’s been delivered 🤦‍♂️
Locks tweet mediaLocks tweet media
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DPD Help
DPD Help@dpd__helpUK·
@joeri83 Hallo @joeri83, onze excuses voor het ongemak. Zou u ons alstublieft terug willen volgen, zodat we u een privébericht kunnen sturen om dit direct te onderzoeken?
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Joeri
Joeri@joeri83·
@dpdNL is echt tergend langzaam en compleet onduidelijk in status track & trace. Eens maar nooit weer. #DPD
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DPD Help
DPD Help@dpd__helpUK·
@H_rnyGuyJ84 Hi @H_rnyGuyJ84 , we’re sorry to hear about your experience and understand your frustration. Please follow us back and send us a DM with your parcel details so we can look into this and assist you further.
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JT
JT@H_rnyGuyJ84·
DPD UK YOU ARE PATHETIC I SAW YOUR VAN AND YOU MADE NO ATTEMPT TO DRIVE DOWN TO THE END OF MY BLOCK BECAUSE OF WORKERS NOW I GOTTA GO OUT AND COLLECT IT WHEN ITS READY
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DPD Help
DPD Help@dpd__helpUK·
@burakg_x Hi @burakg_x .please kindly follow us so we are able to DM you to look into this right away
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Ups, ein Pups!
Ups, ein Pups!@burakg_x·
Bought kids’ clothes from @ZARA in CH and DPD delivered the package to the WRONG address and WRONG person, even marked as “signed”. @ZARA opened a case, but it’s now been over 48 hours with zero update or accountability. Do you think our kids’ clothes are enjoying their new life?
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DPD Help
DPD Help@dpd__helpUK·
Hi @CarriePatch16 , I am sorry to hear about this. Kindly send us a DM so we can assist. Thanks, Chelsea
Carolyn Patrick@CarriePatch16

@DpdUkOfficial Terrible service today for my 92 year old mum who is waiting for delivery of a replacement phone which is over 2 hours late and no revised ETA. This is totally unacceptable. Over 2 hours ago, the tracking was showing her parcel was 3 stops away, we have had nothing since then.

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Mark S
Mark S@markqpr1969·
@UnderArmour I’m trying to set up the app to send you a message but can’t do it at the moment. If you can message me then great and I’ll discuss the appalling service and lies from DPD
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Mark S
Mark S@markqpr1969·
@UnderArmour please be aware that the DHL delivery service you use to deliver your items is absolutely dog poo and sadly I won’t be ordering anything else from you in the future. Bunch of lying scrotes who say they tried to deliver but couldn’t be arsed and lied about it. Cheers
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DPD Help
DPD Help@dpd__helpUK·
@formulakim Hi @formulakim , I am sorry to hear about this. Kindly send us a DM so we can assist. Thanks, Chelsea
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Kim 🫶🏻 | 🔜 DTM Zandvoort 🇳🇱
I ordered something and now have to pick it up at a parcel shop (completely unnecessary for this thing), and my other package has vanished completely, even though, according to my order history, it was delivered. DPD and I will probably never be friends, always problems.
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Jülide Canan Tunali
Jülide Canan Tunali@JulideCanan·
Why @Coolblue has such a bad delivery service? I have a delivery today, I am home and I have not been called and then bam We missed you! When I call @Coolblue they throw the bill to @dpdgroup ! Why cant you solve it?
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gdavies
gdavies@gdavies1984·
@dpdireland Hello, I was expecting a delivery yesterday between 5 & 6 as per WhatsApp msg from DPD. It didn’t arrive, I’m sure it will probably arrive today but I cannot track it as the tracking page is displaying an error message.
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Rhodri Tomos
Rhodri Tomos@RhodriTomos1·
@dpduk_ This is the photo your driver sent me of my parcel yesterday. This is not on my property, or any other property that share my postcode. This is not the first time your company has done this. Can you explain why you are so bad at what you do?
Rhodri Tomos tweet media
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honeybunch
honeybunch@Foster11Amanda·
What is happening with dpd i have been waiting for parcel for 3 weeks so im going to get advice and want reimbursed for i think it's lost or stolen
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