ZARA

@SamridhiMalhot9 Hello, if you need help with your order, you can write to our ZARA Care customer service account. Thanks.

@ZARA what’s wrong wid you?????, How can you mark my order as delivered without proper delivery? This kind of irrational behaviour is not acceptable. Kindly deliver the order or give prooof of delivery or provide proper refund. I will not take this kind of service

@SakhiAgarwal211 @ZARA_Care Hello, please be advised that as a precautionary measure, we recommend that our customers do not publish personal or order details. Please send a DM to @ZARA_Care confirming your order number, full name and registered email so that we may look into your case. Thank you.

@ZARA @ZARA_Care Extremely disappointed. Order (Invoice: 54109041463) worth ₹8,500—both items returned, yet no refund received. Burgundy item ₹3,500 not refunded & black item ₹5,000 neither returned nor refunded. Despite 10 follow-ups & proof shared, no resolution. @ZARA_Care

Strreetwear Collection go.zara/new-x

@pnnik Hello, for this and any other queries related to our online or in-store purchases, please contact our ZARA Care customer service team via our profile @ZARA_Care.

@Zara @ZaraCareUK I’ve now contacted you 8 times about an incorrect £30 charge (Watford store, 10 Jan 2026, ) due to error of your hypersensitive till and still no resolution. Instead of fixing it, you keep sending me back to WhatsApp, which has already failed repeatedly.

@_aderiounke Hello, please send us a DM through our customer service account, ZARA Care with more details of your query so that we can assist you. Thank you.

Delivery moved From Tuesday to Friday now? @ZARA is stressing me out.

@BorjaMetro Hola, para revisar lo que comentas, puedes enviarnos un MD a nuestro perfil de atención al cliente @ZARA_Care

15 minutos esperando y seguimos…ZARA @ZARA sigue sin abrir… dicen que hay problemas pero están colocando etiquetas y haciendo fotos… nuestro trabajo retrasado para la entrega de viviendas por no poder entrar a adquirir productos para nuestros clientes #london #sloanesquare

@RosesGlitter Hello, thanks for your interest in our products. Rest assured that your comments will be internally forwarded to the relevant team, to implement any necessary improvements. Thank you.

@ZARA Can u make practical dresses for normal people that only wear short-sleeves when it's 30°C in summer and not in March that is COLD! I can't believe that almost 90% of the new arrival dresses are short sleeve. I don't mind minis cause I wear thermal tights but the sleeves!!

@alt_nkepce Merhaba. Size en iyi şekilde yardımcı olabilmemiz için lütfen @ZARA_Care adresine tam adınızı, sipariş numaranızı ve bununla ilişkili e-posta adresinizi içeren bir DM gönderin. Teşekkür ederiz.

@ZARA bir tarih veriyorsunuz siparişim mağazanıza gelmiyor mağaradayım onlşne ile görüşüyorum onlar mağaza ile görüşün diyor mağaza onkşne ile görüşün diyor hizmetiniz gerçekten bunu ?

@kellculls Hello, please send a DM to @ZARA_Care with your order number, full name, and registered email so that we can review your case. Thank you.

Hi @ZARA I ordered clothes from you and the @UPS driver delivered the package to the recycling pile outside my apartment building. Obviously I didn’t get the package and would love to know what you can do to help a girl out :,)

@carlitoshojas Hola, gracias por tu interés en nuestros artículos. En estos momentos, no tenemos constancia de que el artículo SHAMANILLA EDP 100ML ref. 0230/008/999 vaya a disponer de stock en un futuro. Un saludo.

@ZARA hola, tenéis intención de recuperar en algún momento el perfume SHAMANILLA? Tengo absoluta obsesión por él y se me está acabando

@shoequeen1971 @ZARA_Care Hello, for this and any other queries related to our online or in-store purchases, please contact our ZARA Care customer service team via our profile @ZARA_Care.

@ZARA @SRFielding72 @ZARA_Care How about you address what your staff have done? The attitude & rudeness of this manager & the lies from the other alleged manager saying is terrible. Do not accuse customers before getting facts

@ZARA your staff in Bluewater are absolutely disgusting. Diana and Alana inferred someone had stolen a blouse they were wearing as it was this seasons and demanded to see the receipt. I will be taking this further and minded to issue legal proceedings.

@prettyhustle07 Hello, for this and any other questions about our online or in-store purchases, we will assist you in our ZARA Care customer service profile: @zaracare

Why do you keep getting rid of the kids section in store?? Do kids not need clothes?? @ZARA

@madamfilozoff @ZARA_Care Merhaba, online veya mağaza içi alışverişlerinizle ilgili bu ve diğer tüm sorularınız için @ZARA_Care müşteri hizmetleri profilimizde size yardımcı olacağız. Teşekkür ederiz.

Ekstra para vererek bir günde gelmesini istediğim zara kargom iki gündür elime ulaşmadı. Müşteriyi kandırmak ve dolandırmak bu resmen. @ZARA @ZARA_Care

@LesaneSweetz Hello, we are sorry to hear this. Please send a DM to @ZARA_Care with more details of your query. Thank you.

Anyone got connects to @ZARA , I am trying to get a job there, I want a interview no job application nonsense.

@EmiPujadas Buenas tardes. Por favor, envíanos por MD a nuestra cuenta de @ZARA_Care el número de pedido, tu nombre completo y el email registrado para poder ayudarte. Confírmanos también si podemos guardar tus datos para evitar esta verificación en el futuro. Un saludo.

Nefasto servicio de atención al cliente de @ZARA con las compras online. Pedidos que ni se entregan ni se reembolsan.

@damiaogiovani_ @ZARA_Care Hello, we are sorry to hear this. Please send a DM to @ZARA_Care with more details of your query. If it is an online purchase, confirm your order number, full name, and the e-mail registered. If it is a store acquisition, confirm your county of purchase. Thank you.

@ZARA @ZARA @ZARA_Care It has now been over 45 days. During this time, I have already waited: 15 business days, then 48 hours, another 48 hours, 5 business days, another 48 hours, and now you are asking for 5 more business days. How many more deadlines will I have to wait?

@ZARA I returned a defective item purchased online. Return shipped Jan 30 and confirmed Feb 5. Refund was promised within 14 business days (deadline Mar 5). Nothing happened. Support asked for 48 more hours to review. Still no resolution. I just want my refund.

@budak_yonc6634 Merhaba, size en iyi şekilde yardımcı olabilmemiz için lütfen @ZARA_Care adresine tam adınızı, sipariş numaranızı ve bununla ilişkili e-posta adresinizi içeren bir DM gönderin. Teşekkür ederiz.

@ZARA merhaba iyi güzler bi ürün aldım ve değişim süresini 4 gün geçmiş bebeğim olduğu için değişim yapamadım yardımgı olabilirmisiniz lütfen 🙏🏼

@pivitoOoO @ZARA_Care Hola, para esta y cualquier otra consulta sobre nuestras compras online o en tienda, te atenderemos en nuestro perfil de atención al cliente @ZARA_Care

Bueno!! Vengo con un hilo de como @ZARA @ZARA_Care @consumogob @consumidores lleva 43 días para realizarme el reembolso de un articulo! 🤩 Compro un pantalon el 2 de febrero, el dia 3 lo devuelvo porque no me convence, me dicen lo tipico, que hasta 14 dias para la devolución.

@aynenbebis Merhaba, online veya mağaza içi alışverişlerinizle ilgili bu ve diğer tüm sorularınız için @ZARA_Care müşteri hizmetleri profilimizde size yardımcı olacağız. Teşekkür ederiz.

@Hibalfe8 Bonjour, pour cette question et toute autre question sur les achats en ligne ou en magasin, nous vous répondrons sur notre profil de service client ZARA Care : instagram.com/zaracare/. Merci.

@ZARA très déçue par mon expérience à Zara Casablanca.On m’a refusé un remboursement pour un article payé par carte, alors que votre site indique clairement que le remboursement se fait selon le mode de paiement. Contradiction entre vos conditions en ligne et celles appliquées