FedEx Help

@dfmacmail Hello Fran, this is Julie. I'm sorry for the frustration in trying to get to an agent. How may I assist you today?

@FedExHelp i’ve been trying to speak to an agent for the past half hour! I cannot get past the AI. I do not want to give my tracking number. I have a question every time I give the question redirect me to something else and then hangs up. How do I speak to an agent directly?

@Alessan62500599 Hi, this is Marris. I sincerely apologize for the inconvenience. Let me straighten things out for you. Please DM me your full name, complete delivery address, phone number and email address. Thank you. twitter.com/messages/compo…

@FedExHelp hi! I have had a clearance delay on my package for about 7 days now. I have been in contact with the sender and they said they have reached out. I am wondering if anyone can help me with this? My tracking number is 526485581560 🫶

@Sharmishthaa99 Hi, my name is Rose Ann. I’d like to apologize for this experience and for the delayed response. Allow me to check this for you. Kindly send us a DM with your name, complete delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

@Fedex @FedExHelp @FTC @Minecraft @FedEx shipment (Tracking: 872166177310) has been confirmed lost. I request urgent claim settlement as per declared value under FedEx policy. It has caused significant inconvenience and distress, and I request fair compensation.

@loserfaceani Hi, this is Kimberly. I’d like to apologize for any inconvenience this may have caused you. Let me help you straighten things out. Kindly DM us your full name, complete delivery address, tracking number, phone number and email address. twitter.com/messages/compo…

Yo @FedEx if my package that keeps gettin stuck in every hub, is cracked open with items stolen, I will b pissed! And update your app to only update delivery time when it actively leaves hubs! Cause my package should be here today and guess what?! ITS FUCKING STUCK IN NEWARK!

@faithangeluf Hi, my name is Cristine. I’d like to apologize for this experience. Allow me to check this for you. Kindly send us a DM with your name, complete delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

@FedEx @FedExHelp u need to get your shit together. my delivery has been delayed for 2 weeks. what is up?

@Akshay40800652 Hi, this is Angelenne. I apologize for the inconvenience and I would love to help. Please DM us your complete name, complete delivery address, phone number and email address. Thank you. twitter.com/messages/compo…

@FedEx @FedExHelp My AWB no 871567328628 is not delivered more than 1 month Held up in custom from month & 13/6 it is depart from mahpins after that no update where is my parcel? When it will deliver?

@MurrayEve66499 Hi, this is Elma. I am truly sorry for the inconvenience. I would love to help you with your concern. Please DM me your full name, complete delivery address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

@FedExHelp Hi still no package. Really disappointed with this service your staff have been wonderful to deal with but communication ended two days ago

@FedExHelp you have the worst customer service I have ever dealt with please sort it out!! I cannot get through to anyone. #donotusefedex

@xaviermb15 Hi, this is Anna. I sincerely apologize for the inconvenience and the late response. I would love to help you with your concern. Please DM your complete name, full delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

@FedEx chinguen a su mamá ...pinche bola de huevones y malquedados

@AdityaL01781810 Hi, my name is Elbert. I’d like to apologize for any inconvenience you have experienced. I would love to help you with your concern. Kindly DM your name, full delivery address, phone number and email address. Thank you. twitter.com/messages/compo…

872827671075 My package hasn't been cleared yet; I submitted all the documents three days ago, but there has been no response. But no response Service is very bad, very slow Not seriously @FedEx @FedExHelp @FedExOffice

Hi, my name is Elbert. I’d like to apologize for the late response and for any inconvenience you have experienced. I would love to help you with your concern. Kindly DM your name, full delivery address, tracking number, phone number and email address. Thank you. x.com/messages/compo…

@FedExHelp @Minecraft @satyanadella Shameless attitude @Fedex

@FedExHelp @FedEx @Minecraft what is this non sene response from fedex on mail Kindly be informed that the package of this shipment 872166177310 is currently missing scans in FedEx Network. Investigations are being conducted at all transit locations to trace the same. Refund pls

@Ddaj13 Thank you for your understanding. We will be waiting for your direct message.

@FedExHelp Thank you, I will try that.

@fedexhelp I need some help with a delivery, the tracking website said you tried to deliver to my house for two days with two different reasons in the delivery exception. When I contacted customer service, they were rude and said they couldn't help me.

@Ddaj13 I do apologize for the inconvenience. You may also try to go to our official fan page on Facebook/Twitter and click the blue button that says "contact us" or "message us" it would display a screen and you will be able to send us a message privately. Thank you.

@FedExHelp Unfortunately, I still get: Something went wrong, but don’t fret — it’s not your fault.

@Sharmishthaa99 Hello, this is Seddie. Thank you for reaching out to us and apologies for the delayed response. Please send me a DM so that I can assist you. Thank you. twitter.com/messages/compo…);

@Ddaj13 If you're having trouble contacting us directly, please follow these steps: First, follow @FedExHelp. Then tap the envelope icon and select the message icon to create a new message. In the address field, enter @FedExHelp, type your message, and send it.

@FedExHelp I'm trying Elma, X won't let me send you a DM, I keep getting this message: Something went wrong, but don’t fret — it’s not your fault.

@tabali_tigi Hi, this is Elma. I am truly sorry for the inconvenience. I would love to help you with your concern. Please DM me your full name, complete delivery address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

i pre-ordered a comic book for $15 not knowing it was coming from great britain... @FedEx decided they want to charge a $16.5 import tariff...you fucking thieves...i know the policies are bullshit, but this is just theft on top of bad international policy...i see you...

@Tundra_Ci_Annwn Hi, this is Christian. Thank you for contacting us. How may I help you today? Please send us a message. I'll be glad to help. Thank you. twitter.com/messages/compo….

@FedExHelp So today I was expecting a delivery and the driver drove right past my house. No knock or anything.

@vonmoishe Hi, this is Michelle. My apologies for the delayed response and any inconvenience this may have caused. I’ll be glad to assist you. Please DM me your name, complete address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

@FedEx why tell me that I need to be home to accept a package, on two different days, and still not deliver the package? Why tell me the package is going to come that day if the package doesn’t come that day?

@Acs_Nocx Hi, this is Marris. I sincerely apologize for the inconvenience and for the late response. Let me straighten things out for you. Please DM me your full name, complete delivery address, tracking number, phone number and email address. Thank you. twitter.com/messages/compo…

J'attends mon colis depuis le 05/06/26. Nous sommes le 15/06/26. J'ai appelé le service FEDEX 4 fois rien n'a changer. Le livreur appelle pas, J'ai même demandé à ce que le colis soit laissé dans un point relais. Sans suite. @FedEx @FedExHelp @FedExEurope @FedExOffice Irréel

@terrbear875 Hi, this is Michelle. I am truly sorry for the inconvenience. I would love to help you with your concern. Please DM me your full name, complete delivery address, tracking number, phone number, and email address. Thank you. twitter.com/messages/compo…

There's no reason in 2026 that @FedExHelp @FedEx can't understand addresses with "1/2" in them and can't deliver to the correct building. This is the third package FedEx has lost because of their incompetence.