@letsblinkit My payment methods are disabled for 10ú+ days showing “technical problem”.
I have ₹250 stuck in my wallet and cannot place any order.
No response on email support. Please resolve this urgently.
@deepigoyal
@Raghven55032199 Hi Raghvendra! We truly apologize for the inconvenience caused to you. This is not the experience we aim to deliver to our customers. Please share your registered mobile number or order ID via DM to help us look into this and assist you further. ~MA i.ki.show/EC81989DC8
@krishnayadav Hi Gopikrishna, we regret any inconvenience. Please help us with your registered mobile number via DM so we can look into the matter for you. ~Ps i.ki.show/CB8704C559
@Abhimanyu120196 Hi Abhimanyu! We hope we were able to address your concern over the call. Rest assured, your feedback has been duly noted and escalated to the team to ensure better service moving forward. For any further assistance, reach out to us via DM. ~MA i.ki.show/EC81989DC8
@letsblinkit@letsblinkit This is unacceptable. My order #ORD23611293431 has been marked as delivered, but I have NOT received it.
No call, no message, no delivery attempt was made.
Requesting immediate investigation, proof of delivery, and refund/re-delivery ASAP.
@Abhimanyu120196 Hi Abhimanyu! We truly apologize for the inconvenience caused to you. This is not the experience we aim to deliver to our customers. Please allow us some time. We are looking into this and will get back to you soon with an update. ~MA i.ki.show/EC81989DC8
@Lmahapatra7 As checked, our team has addressed the concern in your previous interaction, and the best possible resolution has been provided from our end. We'd request you to connect with us via DM for more details on the same. i.ki.show/CB8704C559 ~MK
@letsblinkit Basically, you said that you can't give documented proof of actions against the franchisee. So, the trust is lost and whatever was told may not have been done. To grow your own footprint, you sacrifice customer well being.
#boycottblinkit
Expired product sold on Blinkit. FSSAI should take such online platform seriously. They are not regulated and audited. @fssaiindia , @albinder@deepigoyal. Post complaint, they refunded but these are serious violations.
@Lmahapatra7 Hi Lalatendu, thank you for speaking with us over the call. We hope your concern was addressed to your satisfaction. If you need any further assistance, please feel free to reach out to us via DM. We’ll be happy to assist you. ~BB
i.ki.show/CB8704C559
@namratadebnath Hi Namrata! We truly apologize for the inconvenience caused to you. This is not the experience we aim to deliver to our customers. Please share your registered mobile number or order ID via DM to help us look into this and assist you further. ~MA i.ki.show/EC81989DC8
@letsblinkit this is pure harassment, the delivery partner is waiting in front of me,but no customer support is helping us as he couldn't pick my item without otp. And I did not get any otp
@letsblinkit see the level of knowledge of executive order ID Order ID ORD12232170285
Refund came as coupan code
But not able to use whole amount 630 only redeeming
@gksinha57 Hi Gautam, we regret the inconvenience caused. We are checking this on priority and will get back to you with an update at the earliest. In the meantime, please feel free to reach out to us via DM for any concerns. ~PB i.ki.show/EC81989DC8
@letsblinkit Order ID ORD12232170285
Refund came as coupan code
But not able to use whole amount 630 only redeeming.
Now cs team is saying handling charge will not cover in this coupan then why you have refunded as coupan?
@AdvJain16617 Hi Rohan, we have addressed your concern via DM. Kindly refer to the communication shared there for more details. ~PB i.ki.show/EC81989DC8
@letsblinkit@zomato
The Delivery Partner Forced me to make two payments for the same order I've placed to you and when I approached the app support the support didn't help me is this what your delivery partners do with your customers I am attaching ss
Order I'd -ORD02442528148
@DUpmanyu Hi Aisha, we regret the inconvenience caused. We are checking this on priority and will get back to you with an update at the earliest. In the meantime, please feel free to reach out to us via DM for any concerns. ~PB i.ki.show/EC81989DC8
@Lmahapatra7 Hi Lalatendu! We tried reaching out to you over the call but the line was busy. Please share your preferred time via DM to connect with you. ~MA i.ki.show/EC81989DC8