@ranasinghravi Hi Ravi, we have responded to your query via Instagram. To avoid confusion and duplication of service requests, please limit communication to a single platform. Thank you for your cooperation and understanding. _ Anu
Hey @CromaSupport extremely disappointed! Despite multiple follow-ups, my TV replacement is still pending. It’s been days of promises and no action. Really not the service I expected from Croma. #CustomerServiceFail
@cromaretail@_WiseRoy_ Enough is enough. First you deny replacement, now you’re claiming the TV wasn’t picked up?If my refund isn’t processed immediately, I’m filing a formal complaint. Unbelievable service.@ConsumerVoiceIn@jagograhakjago@CTATech
@CromaRetail Despite multiple follow-ups over 2 months, I haven’t received the replacement for my faulty 43" 4K TV (Invoice: SLECI3054583, Order: EC251797437440). The defective unit was picked up 3+ days ago, but no update or call from your team yet.