Alley

Zé Delivery is using @Sprinklr's Conversational AI to streamline refunds, resolve 65% of cases automatically, and boost CSAT to 73%. 🚀 Read the full story of how automation helped them reduce cost, eliminate error, and elevate customer trust → ms.spr.ly/6015tNPRD

Excited to share how the Financial Academy used @Sprinklr to unify service channels, automate feedback, and drive CX excellence: SLA compliance > 90% Case resolution time cut by 50%+ CSAT jumped from 58% → 96% Read the full story here: ms.spr.ly/6015t2eEl

In this episode of #CXWISE, Justin Robbins, Founder & Principal Analyst at Metric Sherpa unpacks The CX Confidence Disconnect, a @Sprinklr commissioned report revealing 10 critical gaps between brand perception and customer reality. 🎧 Listen here: ms.spr.ly/6018tFasY

L'Oréal turned 900+ employees into brand ambassadors with @Sprinklr Advocacy. Employee-shared content gets 8x more engagement than brand posts. When your people become advocates, trust and engagement follow. Learn more here: ms.spr.ly/6018tF6dm

Sprinklr is hiring a Technical Success Manager for our ads/social/marketing product in Germany (Munich/Hamburg/Remote). Learn more and apply here: ms.spr.ly/6014tbiB0

Celia Harper-Guerra, Sprinklr's Global VP of Talent Acquisition, discusses how balancing opportunity with investment in employee growth fosters a thriving workforce. 🚀 Read more: ms.spr.ly/6010twadO #talentinvestment #employeeengagement #careergrowth

Learn how to tailor your hiring strategy to meet candidates' needs and motivations for better recruitment success. Gain insights from industry expert Sean McHugh on enhancing hiring outcomes and employer branding. Read more at: ms.spr.ly/6010twExo

Exciting Sprinklr partner news! 📰 We’re expanding our global strategic partnership with @SAMY, a leading social-first agency. We’re delivering next-gen customer experiences that turn insights into impact for global brands like Diageo. ms.spr.ly/6013tp5fR via @cmswire

We recently celebrated the UAE Flag, a symbol of unity, ambition, and progress. At @Sprinklr, we are honored to support organizations across the UAE as they elevate experiences for their citizens and customers — building a future driven by technology and connection.

We recently celebrated the UAE Flag, a symbol of unity, ambition, and progress. At @Sprinklr, we are honored to support organizations across the UAE as they elevate experiences for their citizens and customers — building a future driven by technology and connection.

🎙️ On #CXWISE, Michael Bair reveals why CX is your brand for direct-to-consumer (DTC) companies—because your CX team is often the only human touchpoint customers ever have. Watch: ms.spr.ly/6018s9wGw

🚨 New from Sprinklr + #MetricSherpa: 91% of leaders think customers trust them… but only 44% actually do. Discover why your brand promises aren’t landing — and how to rebuild confidence in the age of AI ➡️ ms.spr.ly/6013svyqW

Leaders think customers trust them. Reality? Not so much 👎 At #CXUnifiers25, Dan Gingiss and our new research report with #MetricSherpa reveal why closing the trust gap is the ultimate CX game-changer. Read more in @Forbes 🔗 ms.spr.ly/6012svvOa

Say hello to Sprinklr Copilot 👋 At CXUnifiers 2025, we revealed a new AI sidekick for customer teams! Ask questions, get instant answers, spot issues fast, and make every customer interaction smoother and smarter. Learn more: ms.spr.ly/6014svfRk

Smarter feedback. Faster insights. Real action. Welcome to the next generation of Customer Feedback Management (CFM). Sprinklr’s AI-native CFM helps you turn every customer interaction into a win. Find out more 👉 ms.spr.ly/6012svfSK

"I think the best tool won't be adopted properly unless there is clear alignment across purpose." -- Vincent Lacsamana, Founder & CEO of Premium Blend Consulting. Listen to Vincent's full interview in our latest #CXWise episode here: ms.spr.ly/6011t8xmZ

In the latest episode of @Sprinklr's CX-WISE podcast, we sit down with Vincent Lacsamana, Founder & CEO of Premium Blend Consulting — and a proud Sprinklr veteran — to explore how to create meaningful customer experiences. 🎧 Watch and listen here: ms.spr.ly/6010t1M8K

"Social and digital signals are becoming a leading indicator of how a customer feels about you," said Vincent Lacsamana, Founder and CEO of Premium Blend Consulting, on @Sprinklr's latest #CXWise episode. 🎧 ➡️ Watch and listen to the full episode here: ms.spr.ly/6012tEYTC

Music City turned into CX City 🎸 #CXUnifiers25 brought brilliant minds together to spark ideas & reimagine what’s possible. Huge thanks to our Sprinklrites, customers & partners for making it unforgettable! 🙌

.@BMO + Sprinklr = employee advocacy redefined. ✅ 11 steps → seamless workflow ✅ 5,000+ employees ✅ 35,000+ shares since launch This isn’t just a program. It’s the blueprint. Check out the story: ms.spr.ly/6019sQbGT