Sprinklr

Managing paid social has its challenges when the data and workflows are scattered. Learn how Sprinklr Social Ads unifies everything so teams can act with clarity. Save your spot Mar 24👇 🕐 GMT ms.spr.ly/6019QU2sX 🕐 SGT ms.spr.ly/6010QU2sk 🕐 PST ms.spr.ly/6011QU2sZ

One Battle After Another took home the hardware… But the internet crowned its own winners. Here are the moments everyone’s talking about from the award show we can’t legally mention. 🤳 What moment blew up your feed? #sprinklr #socialinsights #redcarpet #bestpicture #monologue

✈️ We’re headed to CCW ANZ 2026! Join us + top ANZ CX leaders next week. Hear from Sprinklr’s own Basil Botoulas and see live demos of how we’re transforming contact centres into true experience centres with our AI‑native unified platform. See you there 👋 #CCWANZ #CX #AI

🎉We’re happy to announce that Sprinklr has been identified as a Leader in the 2026 @Gartner_inc® Magic Quadrant™ for Voice of the Customer Platforms! Read more on this recognition here: ms.spr.ly/6015QlydZ

Helpful or creepy? Brad Jaehn breaks down exactly where personalization goes wrong for brands. Listen to the full CX-Wise episode with @CaesarsEnt VP of Customer Intelligence and Experience: ms.spr.ly/6011QYn7D #caesarsentertainment #uber #cxwise #thoughtleadership

📣 Today we announced our Q4 and full year FY26 financial results. See the full details here: ms.spr.ly/6013QYyrD $CXM

Legacy CFM became too transactional and too analytical — and lost the human intent behind feedback. In this @cmswire interview, Sprinklr CPO Karthik Suri explains how AI‑native CFM unifies signals and brings humanity back to customer feedback 👇 ms.spr.ly/6013Q535v

The new Not Just AI is out. A clear reminder that in a noisy AI landscape, the brands who win will be the ones who listen deeply, connect fully, and rebuild trust. Unification is the differentiator. Full read: ms.spr.ly/6016Qba4g

Strong customer experiences start with strong teams 🫶 At SKO FY27, Rory's message was clear: “Execution lifts when every function and every role is pulling together as one team to make our customers successful.” #sprinklraccelerate #SprinklrLife

Meet @sprinklr at #CCWBerlin! We’re bringing an awesome lineup of speakers, live demos, and conversations focused on the future of CX. Save your spot today ➡️ ms.spr.ly/6019QuORR

📖 Read the full post: ms.spr.ly/6019QP3mb

The pod model brings everyone together from the start. That means: • Faster root‑cause analysis • Clearer ownership • Better communication • Fewer repeat escalations It turns “fix the ticket” into “fix the system.” 👇 Link to the full blog in the next reply

AI escalations ≠ just model errors. They’re often misalignment between expectations, product context, and real‑world edge cases. Our MLS team explains how a pod‑based escalation model fixes that. 👇 More in the thread

16 Ways To Incorporate Real Time Social Listening Into Your Pr Strategy hubs.li/Q040FC8W0 from @sprinklr @dixieinnewyork @toby8wong @gathidhq @MarieORiordan @repugen_ @upraise_pr and more

Crazy good things can happen when you listen to your customers 😉 @Yango_Play discusses their engagement gains in MENA & more wins ➡️ ms.spr.ly/6010Q8YCu #CustomerExperience #UnifiedCXM #VoiceOfCustomer

@Sprinklr wins a 2026 BIG Innovation Award for its AI agents, recognized for delivering autonomous, enterprise-grade intelligence across CX workflows ➡ martechedge.com/news/sprinklr-… #DigitalTransformation #B2BTech #MarTechEdge #MarTech

Big news! 🎉 We have just won a 2026 BIG Innovation Award for our AI Agents that help brands deliver faster, smarter customer experiences. Proud of the work our team is doing for bettering CX! 🚀 @BigAwards #BIGInnovationAwards #AI #CX #Innovation ms.spr.ly/6015tCDgV

Automation + empathy = a better journey for every traveler. ✈️ Learn how leading European airline managed to achieve... ✅ 33% faster resolutions ✅ 86% boost in bot offer rate ✅ $500K annual cost avoidance ms.spr.ly/6013tFz7J #AI #CustomerExperience #Travel #Sprinklr

AI is everywhere in CX but is it helping or hurting? On #CXWISE @justinmrobbins of #MetricSherpa shares why layering AI on top of broken systems can backfire and how leaders can avoid this common pitfall. 📺 Full episode: ms.spr.ly/6014to3Tw