Sporting Index CS

@RayOMahony1 Hi Ray, I have raised the bet in question with our settlement team. Please accept my apologies for the delay in settlement.

@AskSPIN Can you please explain to me why a winning bet from last Sunday night has not been settled yet on my account. Waiting now 48 hours.

@ThatKevinShute @sportingindex Please accept our apologies for the issue with our site earlier. Service has now returned to normal.

Hey @sportingindex This ain't good enough during a 4-match-a-day #WorldCup

@Twisted_Dido Hi, so with fixed odds if in the example you gave price would be 10/11 for both under and over. In spreads it would be 2.4-2.6 In games where we are expecting more goals the over 2.5 price would be shorter and the goals side on the spreads would be set higher 3.6-3.8 for example

@AskSPIN Hi, assuming there are 2.5 goals a game on average, how would you frame a spread betting goal line market as opposed to a fixed odds goal line market? I feel like the line would be higher in the spread market as the moment about the overs side of the line is bigger.

@iMarkyP Hi 24 hours after settlement of the initial bet.

@AskSPIN hello. Do you know how long the 2nd free £10 bet takes to be issued on new accounts ?

@channz651 Are you still having issues accessing your account if so get in touch with our CS team via live chat or over the phone.

@AskSPIN hi.I have just signed up to si and have tried to log in with the a/c number you gave me and the password I set up but I can’t log in, please advise

@JamesMi09975908 Hi James, sorry to hear this, has this been now been rectified?

@AskSPIN you've made my winning bet a loser, trying too speak to your lice chat with no response

@EDoLLARZYEUUUP Thank you for getting in touch. I believe that has now been resettled as a place finish.

@AskSPIN why have you not but each way return on Mo Celita at Paris Longchamp 4:25 race? You’ve resulted it as a loss but came 4th?

@gradz79 Hi Lee, that is our welcome fixed odds offer- full terms can be found sportingindex.com/new-account-of…

@AskSPIN I opened an account today if I bet. 10 pound will I get the free 20 pounds in bets

@scottwise944 Hi Scott, sorry for the delay getting back to you, it may be worth contacting our CS team via chat or email to see if we can get you logged in

@AskSPIN hi I created an account about a week or so ago, I can't get into my account, I email to reset my password and when I enter this it says unrecognised, can you help please??

@AthleticsBets Thank you for getting in touch, that market has now been resettled.

@AskSPIN You've settled Aimee Pratt as finishing 2nd in Commonwealth Games Womens 3000m Steeplechase when she finished 4th.

@Gwri78X Hi Graham, our traders have confirmed they will not be looking at any further players to the Golden boot index I'm afraid.

@ziggybowie123 Withdrawals for under £250 are typically completed within 24 hours, anything over £250 will usually take between 3-5 working days.

@AskSPIN I am waiting for a withdrawal when will I get it

@andydblade Sorry to hear of the issues you have faced when trying to use your free bet. Can you try via an incognito browser to see if that rectifies the issue. Our chat service is now back and operating correctly so you should be able to get an answer through there.

@sportingindex @AskSPIN Another problem. Can’t use my free £5 bet as the circle won’t tick. No answer from live chat

@AskSPIN morning i’ve sent 2 emails now about not receiving a free bet from a promotion last week without a response so I will try you instead…….

@stefulton Please let us know if you haven't received the funds by Wednesday next week and we can look into that for you.

@AskSPIN I made a withdrawal this morning from my odds account, and its showing as pending in my bank account Why is this, why hasn't it gone and cleared at once, why the hold up, Please expl4

@SpaceDustRec Please get in touch with our customer service team so we can look into this for you.

@thequofan Unfortunately we do not currently offer best odds guaranteed on horse racing.

@AskSPIN do you offer best odds guaranteed on horse racing bets

@MunroP Hi Paul - thanks for getting in touch. This market should be voided shortly and the free bets will automatically be returned to your account.

@AskSPIN Hi there, i placed my £20 free bets on a game which had been void (Den Haag v Telstar)....what is the process for getting these free bets recreditted to my account please?

@normgolby These prices can be found here sportingindex.com/fixed-odds/rug…

@AskSPIN Hi, can I get prices please for the top Super League offloader for Tim Lafai (Salford), Jai Whitbread & Kelepi Tanginoa (both Wakefield). Thanks

@EthelredR Hi there - please contact us via live-chat or telephone on 0208 145 4080. Thanks.

@markmcan Thanks for your query, our traders have confirmed singles only on political markets.