CARS24 Support

@RaviSingh03972 and we will keep you updated shortly. #Cars24Crew (2/2)

@RaviSingh03972 Hi Ravi, we truly understand your frustration and sincerely apologize for the inconvenience caused. This is not the experience we intend to provide, and we take your concern seriously. Please be assured that our team is actively working on resolving this at the earliest, (1/2)

⚠️ SHAMEFUL SERVICE @cars24india @CARS24Care ⚠️ Pending challans not cleared since NOV 2025! Ticket #2550770,#2342568 Fitness expires in AUGUST. NOC stuck. Customer disputes rising. Is this your "Dealer Partner" support? Clear it NOW or I’m heading to Consumer Court! ⚖️ #Cars24

@ayuanna_sunil Hi Sunil! Thank you for sharing the details. Please rest assured, we have shared your concern with our team, and they will connect with you shortly to assist you further. #Cars24Crew

@cars24india @Cars24Support Big scam going on in your Hyderabad region. Customers are being manipulated to pay money. Bad name to the company. Will provide further details on call. Call back!

@GauravAnan2745 Hi Gaurav! We sincerely apologize for the inconvenience caused. Our team is working on resolving your concern. Please allow us some additional time, and we will keep you posted. #Cars24Crew

same robotic message @cars24india @Cars24Support

@am3333it Hi Amit! Really sorry that this is taking longer than expected. We’re on it with top priority and just need a little more time to close this right. Thanks so much for hanging in there. We’ll be back with an update shortly. #Cars24Crew

@Cars24Support x.com/am3333it/statu… Sure please I have given all three options choose one as you like and provide the solution as that experience of car heating in a fast running highway that too is risky. Accident can occur due to that. It may cost my life @vikramchopra please see..

A year ago, we ran a thought experiment: What would happen if two kids in a garage built an AI-native version of Cars24? If that happens, they won't just win because they will be cheaper, faster and more efficient, but also because their customer experience will be fundamentally better. So instead of waiting for the same to happen to us, we decided to rethink & disrupt ourselves. Our AI Letter by Jayesh is a testament to the same. Today in the org: - 20% of conversational volume is handled by AI. - 100,000+ inspections run through AI models every month. - 85% of the company uses AI daily. - And AI reviews 100% of our production code. But I would say the real win would be a collective culture shift. Our operators build with it. Our engineers architect with it. Our business teams solve problems with it in real time. The letter documents this journey transparently, what we built, what worked, what failed, and what the next phase looks like. Curious and excited about where it takes us. Read more here: static-cdn.cars24.com/qa/vehicles/ro…

@PinalBhandari47 Hi, we assure you that our team is diligently working on resolving your concern and we will update you shortly. Thank you for your patience.

@Cars24Support "SHAMEFUL! 17 days & ZERO support from @vikramchopra @cars24india Your Channel dealer scammed me and even took back the money that was paid. My COD certificate was traded without permission. Every time I call, I only get one answer: 'Wait kijiye'. Cars24vapi Ticket ID 2536853

Extremely disappointed with @Cars24Support @vikramchopra Cars24dealer committed fraud regarding my car scrap & unauthorized COD certificate trading. No solution even after 5 days of complaint (Ticket: 2536853, Appt: 21202866725). This is your responsibility! Resolve it ASAP.

@Pradeep_Charan Hi Pradeep! We sincerely apologize for the inconvenience caused. Our team is working on resolving your concern. Please allow us some additional time, and we will keep you posted. #Cars24Crew

@Cars24Support For you info, here is the car which cannot be driven, I have raised IM to which your team is saying its hard audit car whereas my PA confirmed to me i can raise IM b4 buying n paying token. Here are some videos n scrnshts 4 your ref n action. Need my money back asap.

@Cars24Support @cars24india @vikramchopra Won a car auction on 6th n 7th march paid the 70k tokn amnt, car ws stocked in on 7th in Mumbai, 8th opted 4 delivery in Pune, its 23rd EoD now, no sign of car in Pune yet. When can I get my car? hw mch penalty shd i charge for th delay?

@rsbsngh Hi, our team is working on your issue and we have taken up your concern on priority. You should hear from us soon. Thank you. #Cars24Crew

@Cars24Support How much time do you need to resolve my issues ? This is nothing but, an absolute failure in fulfilling the commitment with customers, on the part of Cars24.

tum main aur ek long drive?🥰

@ayuanna_sunil Hi Sunil! We apologise for any inconvenience you may have experienced. Please provide detailed information about your concern by completing this form ( i.ki.show/94F1247F6F ), and our team will immediately address it.#Cars24Crew

@ImAshishAg Hi Ashish, our team is working on this issue. We will soon get back to you with an update. #Cars24Crew

@Cars24Support No solution yet. There is no contact number I can contact, only have to wait for a call back, is really disappointing experience with #Cars24 #BuySellOldCars

@Cars24Support No callback for my listing to sell my car, have requested to get a call back several times

@deepanshua6210 Hi Deep! Our team is actively investigating this as a priority in coordination with the service partner and ground team. We are thoroughly reviewing all the details and will connect with you shortly with a clear update and resolution once the review is complete. #Cars24Crew

@Cars24Support @vikramchopra @gajen_jangid Monday reminder that Cars24 is a chor company.

"The Question No One Was Asking" Someone had to ask: What is the single biggest problem of a car owner? Not buying. Not selling. But the years in between. Knowing if your insurance is valid. Checking for challans. Tracking your FASTag balance. Staying compliant. Chirag Pipaliya and his team in Surat asked that question. And answered it with Vehicle Info. Today, Cars24 acquires Vehicle Info. Chirag grew up in a small village near Bhavnagar, studied in a government school, and built software products without access to capital or an ecosystem. He understood that a product solving for millions had to be immediately useful, or it would not survive. That constraint shaped everything. Vehicle Info ranks among the top Auto apps in India. This is notable because the problem was big enough for people to download an app and keep it forever. Vehicle Info will continue as a standalone app with its own team, while we work together on a shared vision: solving vehicle ownership, not just vehicle transactions. One step closer to Better Drives, Better Lives. Congratulations, Chirag and team. Cracker of an insight.

@Harvind85527065 Hi! We’re sorry to hear about the poor service you’ve experienced over the past few months. We understand your concern and will ensure our team looks into this matter seriously and provides the support you need.

@Cars24Support Sir my reply is only that poor sevices from your side from the last 3-4 months I am seeing. Many of buyers come for purchase of my car but your team not supported on this matter seriously.

@VaishaliAg34180 Hi Vaishali! Really sorry that this is taking longer than expected. We’re on it with top priority and just need a little more time to close this right. Thanks so much for hanging in there. We’ll be back with an update shortly. #Cars24Crew

@Cars24Support Need my compensation now @cars24india @Cars24Support

Facing an unresolved issue with @cars24india regarding a pending scrap certificate despite multiple follow-ups.The delay is causing financial loss and registration issues for our new vehicle. Need immediate intervention #Cars24 #ConsumerRights #CustomerExperience @jagograhakjago

@hamza_ansari181 Hi Hamza! Our team is working on resolving your concern. Please allow us some time, and we will reach out to you with an update. #Cars24Crew

@Cars24Support Still waiting @Cars24Support

At @cars24india, we have 6,803 employees. 951 are women. And today we have zero women at the Director level. Last Saturday, I sat down with some senior women leaders across Indian companies for a dialogue about how leadership actually forms inside organisations. Numbers like this are easy to explain away. You can point to hiring cycles, pipeline gaps, or the time leadership takes to develop. But sometimes a number doesn't require an explanation. It is telling you the truth. The systems we build produce exactly what they are designed to produce. At one point, someone asked a simple question: ‘Who decides when someone is ready to lead?’ The room went quiet. Because in most organisations, the answer is not written anywhere. Leadership does not emerge from a process chart. It emerges from the judgment calls of people who already hold power. Organisations do not just promote talent. They promote familiarity. People often recognise leadership in people who look, communicate, and operate like leaders they have already seen before. Not intentionally. But over time, systems quietly reproduce the same archetype. That is why leadership pipelines rarely break at the top. They break years earlier. In how potential is recognised. In who gets stretch opportunities. In who gets invited into the rooms where decisions are made. As founders, we spend enormous energy hiring great people. We spend far less time examining the invisible systems that shape who eventually becomes a leader. And the hardest part of seeing a system clearly is realising that you are part of the system. The system you build determines the leaders you get.

@am3333it Hello Amit, we wanted to let you know that our team is actively working on this issue and we will provide you with an update shortly. #Cars24Crew

@Cars24Support @cars24india @vikramchopra @JaagoRe @JAAGOFoundation @jaagograhakjago @JaagoGrahak @Boombeast5 I hv given my car to OEM for final checkup and issue. I have given solution option. 1 Refund full 7 lacs 2 Exchange another car 3 OEM repair with compensation 40k car rental I paid.

@ShashankKawade Hi Shashank! We’re really sorry for the delay and understand your concern. This is not the experience we aim to provide. Please allow us a little more time while we connect you with the concerned team, and we’ll have someone reach out to you at the earliest.

@Cars24Support @gajen_jangid @cars24 Looping @vikramchopra

@RaviSingh03972 Hi Ravi! We understand your concern and apologise for the inconvenience. Please be assured that our team is actively working on it and will update you soon.

@Cars24Support Stop spamming these templates! 😡 Same reply for the 3rd time today. I don't need 'more time', I need the PAYMENT RECEIPT of challans My business is dying and you are just playing games. This is my last tweet. Tomorrow 10 AM, I am filing a case with NCH (1915) @vikramchopra

@Shivmsuryaa नमस्ते, हम आपसे अनुरोध करते हैं कि कृपया हमें थोड़ा समय दें। हमारी टीम अभी भी इस समस्या पर काम कर रही है, और आप निश्चिंत रहें कि हमारी टीम जल्द ही आपसे संपर्क करेगी।

@Cars24Support Cars 24 कल तक सही अपडेट दें। अन्यथा मुझे कानूनी कार्रवाई करनी होगी। आपके ग्राहक द्वारा मुझे प्रताड़ित किया जा रहा हैं। @cars24india @nitin_gadkari @GoI_MeitY

@cars24india यह एक घटिया और फ्रॉड करके जाली साइन करके कार खरीद ली है । और मेरे नाम प4 कार चला रहें हैं। मेरठ से कार खरीदी और तमिलनाडु में बेच दी। पैसे में फेरा फेरी की। xuv 500 पर एक मुकदमा था जिसके बारे में जानकारी देने के बाद भी मेरी गाड़ी सेल कर दी। @nitin_gadkari @Rtomeerut

@PrikshitAnita Just a quick reminder that we are still awaiting the details to help you efficiently. Could you please share the requested details via this form: shorturl.at/gpmuk. Your cooperation is greatly appreciated. Thank you! 🙏

@Cars24Support @cars24india what a pathetic customer service provided by you guys . +91 93113 40881 , this was number . She abused my sister and lot of things , is this how you guys treat your customers?

@simondunlop5 Hi Simon! We sincerely apologise for the inconvenience caused. Please rest assured, we have shared your concern with our team, and they will connect with you soon to assist you further. #Cars24Crew

@Cars24Support I'm stranded on the road as my vehicle broke down suddenly this afternoon at about 2:30 p.m. It's about 4:42 p.m now and still the customer support or RSA team from cars24 are unable arrange for towing the vehicle @Cars24Support