Saurabh🇮🇳
5.3K posts
@Mahindra_Auto absolutely disappointing experience with your dealer partner name @konceptmahindra regarding the behaviour and customer service. Kindly look into this issue and help resolving it. @anandmahindra . Booking number-SAP27U004510
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@AyTone4th What a looser. What an incredible looser...how dare you pass these pathetic comments...i pity your upbringing
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@fenestawindows even after raising a query on your website no one has yet contacted me? Kindly do the needful
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@EnterKain This is not the experience we aim to provide, Saurabh. We are checking the latest update with the team and will connect with you shortly with further details. We appreciate your patience in the meantime. -Tvik
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@cromaretail Do you have any responsibility or not? How many days will you guys take to resolve this? @TataIntl @TataConsumer @tatatrusts @TataCompanies
Croma@cromaretail
@EnterKain We can see you’re looking for a clear update here, Saurabh. The case is currently under review with the team and is being worked on. You’ll be hearing back soon with a concrete update on the next steps. - Sama
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Are you guys joking around or what? Whats the update on my complaint? @TataConsumer @TataCompanies @TataIntl @tatatrusts
Croma@cromaretail
@EnterKain This is not the experience we aim to provide, Saurabh. Please be assured that your case is being handled on priority, and the team is actively working on it. Kindly allow us some time, we will share a clear update at the earliest. (1/2)
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@cromaretail Kindly specify the time for resolving this issue, it's already been more than a week that I even got a call from you guys after raising the complaint@_WiseRoy_ @TataCompanies @TataIntl @TataConsumer @tatatrusts
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@EnterKain Sorry for the inconvenience caused, Saurabh. This is not the experience intended, and the concern is being looked into on priority. An update will be shared with you shortly. - Shaw
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@_WiseRoy_ Hi Mr. Roy, my Croma LED TV is not working since 23rd April and dispite raising daily request no one at croma is paying heed to my concern. Is there any system and process to resolve customer issues? @cromaretail @CromaSupport @TataCompanies @TataIntl @tatatrusts
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@cromaretail It's been 6 days that I have raised a request on your customer care, do you think I will believe you guys still that someone will call me?
@TataCompanies @tatatrusts @TataIntl @CromaSupport
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@EnterKain We have shared your concerns with the relevant team, Saurabh, and they will reach out to you shortly. - Kiya
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@EnterKain We understand the issue with the DM option, Saurabh. Kindly try again after a while. If the issue persists, you can share your Order ID here so we can assist you better. - Shri
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@cromaretail Kindly note iam not able to DM you since the DM button is not working for your account it seems
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@EnterKain Hi Saurabh, this isn’t the experience expected, especially with the delay. Please share your registered contact number and order details via DM so we can check this and assist you further. - Seef twitter.com/messages/compo…
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@cromaretail pathetic support by this company. Will never ever buy again from this company as they are pathetic in customer service. My LED TV is not working since last week and even after raising the complaint, they aren't bothered to resolve it. @TataCompanies
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