OneAZ Credit Union

@RukusMcfly can help provide resolution. We look forward to hearing from you. 2/2

@RukusMcfly Hi @RukusMcfly, we apologize for the inconvenience and would love to assist you. We are not able to locate your profile based on the X handle @RukusMcfly. Please call our Member Care team at 844-663-2928 M-F 8am-6pm and an associate can begin the escalation process so we 1/2

@bbb_us @Yelp @Google today i was mistreated threaten & had this financial institution completely make up their own rules against me @OneAZCU wouldn’t let me close my account over the phone but when i had someone else called they told them no problem and proceeded @CFPBoard

@RukusMcfly you. 3/3

@RukusMcfly Institutions. From there, once the complaint is received, it will be internally reviewed, and an official response will be received. If you would like, we can have a supervisor reach out to you. We would just need your name and phone number. We look forward to hearing from 2/3

@RukusMcfly AM to 6:00 PM. We can address this challenge and provide you with resolution. 3/3

@RukusMcfly and enjoyable banking partner. Our leadership team can review your recent interactions and training can be provided as needed, but we are unable to identify you through this channel. Please connect with our Member Care Center at 844.663.2928 Monday through Friday from 8:00 2/3

@DennisFole88013 Thanks for sharing your experience with OneAZ! We are thrilled to hear that Vanessa and Cindy provided you with helpful service during your application process. We value your feedback and your membership. We look forward to serving you again.

Big thanks to Vanessa Gonzalez and Cindy Hansen at @OneAZCU. 🙌 My $390K HELOC had some hiccups with the virtual process, but Cindy (Oro Valley Branch Mgr) solved the issues and Vanessa (her boss) took it seriously—calling me twice, listening, and driving systemic fixes. Local banking at its best. 💙 #CustomerService #CreditUnion

Looking for the latest from OneAZ? 🎉 We’re sharing financial tips, community highlights & real member stories across all our channels! Follow us on Instagram, Facebook, LinkedIn & YouTube. 📲 #OneAZLife #Community

@DJSqualeMusic We apologize for the frustration and would like to get more details about your experience and help you find fast resolution. We are unable to locate you by @DJSqualeMusic. Please reach out to our Member Care team at 844-663-2928 M-F 8am-6pm. We look forward to hearing from you.

@OneAZCU first why is purchases getting denied even after approving them, secondly why is it that the fraud department says it's not them but they can't get me to who it is, number 3 your phone system tells me 45 min wait at 1130pm? Then press one for call back it loops back WTF

@jessellsworth We apologize for the inconvenience! We had some intermittent issues yesterday. Thank you for your patience while we worked through it, and thank you for your membership with OneAZ.

@OneAZCU I think there is an issue with your website. Trying to login and the modal will not load. Chat is down as well.

@RDM310 called Courtesy Pay that you can opt out of. Please reach out to our Member Care team at 844-663-2928 M-F 8am-6pm and an associate would be happy to help make sure your account is set up the way you prefer. We value your relationship and look forward to hearing from you. 2/2

@RDM310 Thank you for sharing your feedback with us! We would love the opportunity to review your account and help find resolution but are unable to locate your information based on the name "RDM310." OneAZ does not have an overdraft fee. However, we do have an optional service 1/2

@OneAZCU are crooks like any other bank. They claim to pay you early. The transaction is pending, yet not released. Yet they want to keep charging your account when it's negative to cash in on overdraft fees. Crooks #azonecredit #crooks

@ArizonaBillR Thank you for sharing your experience with OneAZ! We are thrilled to hear that Jodi and our Willow Creek team provided you with kind and professional service. We value your relationship and look forward serving you throughout your membership.

@malikjaru Thank you for reaching out to OneAZ! We apologize that our holiday messaging was not available when calling in. We are looking into this to ensure the issue is resolved going forward.

@OneAZCU Figured this out. Website lists the branch closed for Indigenous Peoples holiday. My bad. Switchboard probably should have stated as such, but all good.

@OneAZCU Phone hours say 9 am to 6 pm. It's 3 pm and your phone lines say it's after hours. Chat doesn't work either. What the hell?

@JimmyMack66 Hi Jim, thank you for reaching out to OneAZ! We would love to help you find your daily ATM limit for your debit card. If you still need assistance, please give us a call at 844-663-2928 M-F 8am-6pm, or you can chat with us online. Thank you for being a valued member of OneAZ!

@OneAZCU what is the daily ATM limit?

@TruWestCU @AZFinancialCU @landingscu 🎉🎉🎉

Last week, we were honored to receive not one, but TWO CUNA Diamond Awards from last fall’s #AZCUWeek in #Cooperation with @OneAZCU, @AZFinancialCU, and @LandingsCU! 🎉This is the #CreditUnionDifference. Try doing THAT big banks! #TruWestCU #PeopleHelpingPeople #CultureofCaring

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