Venmo Support

For account specific support, please visit venmo.com/help.

@_lanaburnett Hi there! Thanks for reaching out to PayPal. For any account-related queries, we currently offer support through call and message options only. We’ll be happy to assist you through these channels. To make sure you’re viewing the correct (cont) spr.ly/l/6016B6XrLY

@VenmoSupport Hi I can’t login to my account and I have called many times and I’m not getting connected to someone. I also looked on the website. Can you please connect me with someone?

@phxstephbarton Hi there! Thank you for reaching out to Venmo. We understand your concern regarding the transfer you made in the invalid bank account. Please contact our support team during to get help during business hours by clicking Contact at the bottom (cont) spr.ly/l/6013B6nnPH

@VenmoSupport We accidentally transferred money in an old invalid bank account. There is not an option to cancel. How can we fix this or does the money go back into Venmo account if it can’t be transferred?

@BigCityBobx Hi there! Thank you for reaching out to Venmo. Kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of the Venmo.com and get in touch either through call/chat with our support (cont) spr.ly/l/6017B6T9fb

@RoryCrave Hi there! Thanks for reaching out to Venmo. We're sorry to hear about the trouble you're experiencing with the funds. Please contact our support team through the Venmo Help Center, so they can review this further and assist you with resolving the issue. help.venmo.com/cs/contact-us

@VenmoSupport @Venmo need help getting money back to correct and find money for correct transfer.

@jintranx Hi there! Thanks for reaching out to Venmo. We're sorry to hear about the trouble you're experiencing with the app and website. Please contact our support team through the Venmo Help Center, so they can review this further and assist you (cont) spr.ly/l/6013B63GAv

@VenmoSupport There seems to be no support. Can’t login on phone, have deleted a reinstalled app. I can log on PC and Mac but notifications page won’t load just an error. Online help/support is just a loop that never answers the question. Phone doesn’t have options for this or for an agent.

For account specific support, please visit venmo.com/help.

@fayzaelmostehi Hi there! Thank you for reaching out to Venmo. We are sorry for the inconvenience caused. To keep your account secure, we’re unable to assist with account-specific issues through social media. Please try reaching out to our support team (cont) spr.ly/l/6015B6z8rL

@VenmoSupport Got an email saying my Venmo pwd disabled due to possible compromise. Tried to reset but reset flow keeps failing (“Sthg went wrong”). Now it says email is only verification method but it texted me earlier. Locked out of my acct, can’t reach support. Can you help?

@Whynotchels Hi there! Thank you for reaching out to Venmo. Kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of the Venmo.com and get in touch either through call/chat with our support (cont) spr.ly/l/6010B6z8JE

@Venmo @VenmoSupport Why is my $290 payment being held for 21 days when the client was physically present and has no issues with the transaction? I’ve contacted chat and was told 'it doesn't matter' that I need this money for basic necessities. I am a verified. Please release.

@Sunshine7love Hi there! Thank you for reaching out to Venmo. We regret the inconvenience caused, kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of Venmo.com and get in touch either through (cont) spr.ly/l/6012B6zBA0

@VenmoSupport I am writing to formally request assistance with an issue regarding my Venmo account (Username: @truetothyself1973 I have attempted to resolve this via phone support but have been unable to reach a representative . My account is locked my paycheck is direct depo

@MaestraOmo_Oba Hi there! Thank you for reaching out to Venmo. We understand that there are unauthorized charges on your Venmo account. You can refer to the link for information on the same help.venmo.com/cs/articles/vh…. Additionally, you (cont) spr.ly/l/6011B6H7cf

@VenmoSupport there is an unauthorized charge on my account that I need support with. Can you help?

@rezlunwolfe Hi there! Thank you for reaching out to Venmo. We regret the inconvenience caused, kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of Venmo.com and get in touch either through (cont) spr.ly/l/6018B6H9UY

@VenmoSupport this entire system is shutdown. The phone number listed on the app go to a busy signal, the chat has not contact ability. Told me to contact support, but I how? You link here is junk too. TG for the attorney general!

@RickRine Hi there! Thank you for reaching out to Venmo. We regret the inconvenience caused, kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of Venmo.com and get in touch either through (cont) spr.ly/l/6019B6H9c7

@Tiago93971 @VenmoSupport Same issue. Get the following when trying to reset password. Have tried several browsers and machines with same result. Thanks.

@VenmoSupport I’m trying to reset my Venmo password but it keeps saying “something went wrong” when I submit the new password. I can’t log in and the help site isn’t letting me contact support. Can someone help? Thanks.

@JtwiskD Hi there! Thank you for reaching out to Venmo. We are sorry for the inconvenience caused. Please reach out to our support team do they can better understand and assist with your concern. Kindly contact during business hours by clicking (cont) spr.ly/l/6014B6GKMC

@VenmoSupport Where do I find the ME tab? in Venmo?

@Tiago93971 Hi there! Thank you for reaching out to Venmo. We understand that you are facing an issue trying to reset your Venmo password. Kindly try troubleshooting steps like clearing the cache and cookies, using a different browser or updating your (cont) spr.ly/l/6010B61ph4

@Brando_Gbuckets Hi there! Thank you for reaching out to Venmo. We Understand that you are facing issues with logging into your Venmo account. Please contact our support team during business hours by clicking Contact at the bottom of Venmo.com. (cont) spr.ly/l/6011B68H43

@VenmoSupport hi I can’t chat with you guys on the app because I can’t log in because I have a different number. I have my email and the password for the account but every time I log in it wants to verify with my old number. What am I suppose to do?

@LLKFSR22 Hi there! Thank you for reaching out to Venmo. We understand your concern with the transferred funds. Kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of the Venmo.com and (cont) spr.ly/l/6016hhn3A

@VenmoSupport 4 day ago I did a transfer from bank to Venmo and money left my bank account. In my Venmo account there was a transaction listed with number. Today that transaction is GONE from my Venmo ledger but the money still hasn’t beeen return to my bank nor to my Venmo? Hundreds Stolen!

@cgorton84 Hi there! Thank you for reaching out to Venmo. We understand that you need help with your Venmo account. Kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of the Venmo.com (cont) spr.ly/l/6018hhVYm

@VenmoSupport - I need help and everything I try says to respond to the email.....trouble is I don't have an email from you anywhere that isn't an account statement. Your chat bot just responds with "I'm limited and can't help you"

@Porter768641747 Hi there! Thank you for reaching out to Venmo. We understand you would like to know why your account seems to appear as frozen. Kindly refer to this article, which will help you understand the various reasons possible for a Venmo account (cont) spr.ly/l/6010hhVMj

@VenmoSupport help me with my frozen account give me a number that will actually help me talk to a human.

@wo_k0yfeg Hi there! Thank you for contacting Venmo. We're sorry to hear that you are having trouble accessing your account. We request you to contact us either via Email, or Phone using the link help.venmo.com/hc/en-us/reque… so that we can check and assist you further.

@mikex1619 Hi there! Thank you for reaching out to Venmo. We are sorry to hear about your Venmo account being suspended. Please contact our support team during business hours by clicking Contact at the bottom of Venmo.com. From there, you (cont) spr.ly/l/6017hfS2N

@VenmoSupport need some help here. I emailed you guys last week and I’ve not gotten a response.

@greenguxci Hi there! Thank you for reaching out to Venmo. Kindly contact our support team during business hours for assistance by clicking on Contact at the bottom of the Venmo.com and get in touch either through call/messaging with our support (cont) spr.ly/l/6011h4ZfS

@VenmoSupport I need help! There is no on to contact. I can’t sign in and ALL help center remedies tell me to do something within the app…I no longer have the number associated with the app so I cannot sign in with ANY of the help given. I need to speak to someone and not an automated system!

For account specific support, please visit venmo.com/help.