ALL Accor
6.3K posts

ALL Accor
@All
🌍5,600 Destinations I 45+ Hotel Brands I 110+ Countries 💡Hotels, Experiences & Rewards
가입일 Şubat 2019
26 팔로잉34.3K 팔로워

@All I have issues with one of the hotels in munich and I have not had a response.. I have a senior citizen in a room without heating he has health complications since the hotel is full and they cannot move me. I require a solution because of the dire cold in Germany. Thank you!
English

Pour transférer vos points ALL - Accor Live Limitless vers des Avios Qatar Airways Privilege Club, vous devez d'abord lier vos deux comptes de fidélité.
Accor Group
Accor Group
+1
Étapes pour effectuer le transfert
Liaison des comptes : Connectez-vous à votre compte ALL Accor ou à votre compte Qatar Airways Privilege Club et suivez les instructions pour "Lier mes comptes".
Conversion manuelle : Une fois les comptes liés, vous pouvez convertir vos points Reward en Avios depuis votre tableau de bord Accor.
Ratio de conversion : Le taux standard est généralement de 2 000 points Reward = 1 500 Avios (le seuil minimal de conversion est de 2 000 points).
qatarairways.com
qatarairways.com
+4
Points importants
Identité identique : Le nom et le prénom doivent être exactement les mêmes sur les deux comptes pour réussir la liaison.
Partenaire unique : Vous ne pouvez lier votre compte ALL Accor qu'à un seul partenaire aérien à la fois.
Cumul double : Une fois liés, vous cumulez automatiquement des points dans les deux programmes (points Reward + Avios) lors de chaque séjour à l'hôtel ou vol avec Qatar Airways.
qatarairways.com
qatarairways.com
+2
Si vous rencontrez des difficultés techniques lors de la liaison ou du transfert, vous pouvez contacter l'assistance via le chat Accor sur le site officiel ou par email à l'adresse customercare@accor.com.
Avez-vous déjà un compte Qatar Airways Privilege Club actif pour procéder à la liaison ?
Français

@All how can i transfer my all accor point into Qatar avios point
English

Hello,
Thank you for contacting ALL.
We have received and noted your request.
In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page.
Please do not hesitate to contact us should you require any further information.
Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments.
Kind regards,
ALL Accor
English

@All 2145: Refundable booking cancelled 18/3/26 (free till 19/3) due to Lufthansa flight cancel. €242.10 deducted. CS promised hotel contact twice no response! Escalated via email. Urgent full refund pls! #AccorRefund
English

Hello,
Thank you for contacting ALL.
We have received and noted your request.
In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page.
Please do not hesitate to contact us should you require any further information.
Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments.
Kind regards,
ALL Accor
English

Cher Monsieur Bladier,
Merci d'avoir contacté ALL.
Afin que nous puissions traiter votre demande, veuillez contacter notre service clientèle directement par message privé, ou via notre zone de support.
Merci d'avoir choisi ALL - Accor. N'hésitez pas à nous contacter si vous avez d'autres questions.
Cordialement,
L'équipe Accor
Français

@All ça fait 4 ou 5 fois que j’essaie de sign up à Accor Live Limitless et je ne reçois pas le code de vérification
Français

Hello,
Thank you for contacting ALL.
We have received and noted your request.
In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page.
Please do not hesitate to contact us should you require any further information.
Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments.
Kind regards,
ALL Accor
English
@All My Accor Signature was renewed on March 15th and payment was made but my account not updated yet.
English

@brettbasse Dear Customer,
Thank you for reaching out. For a quicker resolution, please contact us directly via email at customercare@accor.com or through our chat service on the Accor website.
We apologize for the inconvenience and look forward to assisting you.
Best regards,
English

@All I’m missing this months Accor signature points and my credit card has been deducted.
I’ve send numerous emails and not had a response. It’s very poor customer service.
English

Hello,
Thank you for contacting ALL.
We have received and noted your request.
In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page.
Please do not hesitate to contact us should you require any further information.
Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments.
Kind regards,
ALL Accor
English

@firstcryindia expressing my serious concern reg non-delivery of (Order No: 3377363QGM8E29A20), which was placed on 01.03.2026. Despite multiple delivery attempts being shown in the tracking details & repeated requests/calls from my side, the product has still not been delivered.




English

@LookingForMide Merci pour votre message. Pouvez-vous s'il vous plaît nous donner plus de détails concernant votre requête afin que nous puissions mieux comprendre la situation et vous aider ?
Français

Let’s be honest for a second what happened to Priscary was disrespect.
It’s not about him choosing to go back to his ex. That’s his decision and how he feels.. The problem is how he did it. Priscary walked into this with honesty, gave this time, her energy, and carried herself with intention. She wasn’t playing games in her mind she was building something real😭😭
But Priscary? She was left in the dark. No heads-up. No honesty. Just a sudden switch like she didn’t matter.
That’s what hurts.
Because at the end of the day, she was being blindsided by someone who made her believe she was chosen.
I stand with Priscary.
#PerfectMatchXtra
English

Every morning is a beautiful gift from God. I just want to wish you a good morning nice day.
@all
English

@gokulgnair77755 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
English

@businesson_line Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
English

Hello,
Thank you for contacting ALL.
We have received and noted your request regarding the Stay Plus.
In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page.
Please do not hesitate to contact us should you require any further information.
Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments.
Kind regards,
ALL Accor
English

@nitinsoni78 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
English

@kissdom0517 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
English

Dear Mr. Vijay,
Thank you for contacting All concerning the refund of your points used with your booking.
In order for us to assist you, please contact our customer service directly by private message, or via our support area.
Thank you for your loyalty to ALL. We remain at your service if you have any further requests.
Sincerely,
Accor Social Team
English

War in the region, airspace closed and flights disrupted — yet @PullmanHotels Doha West Bay refuses to refund the points for my booking (QDCDKVGB) citing a “non-refundable rate”.
How exactly do you expect guests to travel in this situation? This is just unfair.
@ALL @Accor
English

@videsipilot Hi @videspilot, we’re very sorry for the situation you're facing, especially given the travel disruptions in the region.
Please send us a DM with your booking details, we’ll personally escalate this to our teams so it can be reviewed as quickly as possible.
English

Hello,
Thank you for your message. We have noted the synchronization issue with points/miles between the ALL and Flying Blue programs that you are experiencing.
For our teams to investigate your case in detail and provide you with specific updates on this issue, please contact our customer service directly here: help.accor.com/s/?language=en
Or by email at: customercare@accor.com
Thank you for your understanding.
Accor Social Team
English




