Rachel Howarth

.@justHand and @MaisiePlatts explain how research in-person helps to build empathy for the challenges our @coopuk store colleagues face digitalblog.coop.co.uk/2023/03/27/env…

We are thankful to everyone who has helped transform Co-op so we could respond quickly, and well, to the pandemic. ❤️ 2020 has been awful but there is a lot to be grateful for too. ❤️ Here's what we did this year. digitalblog.coop.co.uk/2020/12/17/202…

😍 @WorkshopTactics I'm pumped

New permanent role! We're looking for a content designer @CoopDigital to help shape our digital products and services. It's an opportunity to work on a brilliant team in a business that genuinely cares about doing the right thing. jobs.coop.co.uk/job/greater-ma… #contentdesignjobs

.@WalkerUXRanger and @JmeKane designed a voice user interface with @CoopFuneralcare colleagues. Here’s how they did it and what they learnt. digitalblog.coop.co.uk/2020/05/26/how…

How to run a remote design sprint during a crisis. @justHand explains.digitalblog.coop.co.uk/2020/05/19/how…

.@hatwell and @matt_edd1 explain the changes we’re making to the Shifts scheduling app so we can better meet the needs of new and existing front-line colleagues. digitalblog.coop.co.uk/2020/04/16/how…

Well 500 miles 3 roadshows 2600 managers and 1 amazing product #SmartGap so proud of the work the team have done to make such an amazing product. Live in all stores from Monday !!! @CP_Whitf @markgrews1 @DurableStretch

Our team reflect on their 2019 highlights. digitalblog.coop.co.uk/2019/12/17/201…

Last October we set up a team dedicated to supporting colleagues in @coopuk Food stores. We wanted to take away complex processes so they could spend more time and energy with customers. Here’s @justHand on how we’ve done so far. digitalblog.coop.co.uk/2019/10/07/wha…

"Seeing how colleagues had adapted 25-page "gap" reports revealed a lot of needs we might have otherwise missed." @justHand explains why contextual research was essential when designing "Replen" for @coopuk Food colleagues. digitalblog.coop.co.uk/2019/07/01/how…

To close this very active season for PhD awards, we congratulate James, now Dr James, Bradbury on defending his PhD dissertation entitled 'Hinduism and the Left: searching for the secular in post-communist Kolkata'

“Grief is not linear.” @SpencR06, @WalkerUXRanger and @hannahhorton explain how mapping out the practical and the emotional user journey has helped us understand our @CoopFuneralcare clients. coop.uk/2wBunDP

Come and join us for a special one off evening with @jmspool on 28th May at 18:30 at the @bookingcom offices in Manchester. eventbrite.co.uk/e/an-evening-w… Entry is free but a ticket is required. #URNorth #UserResearch #UserExperience #UX #uxdesign #Manchester

“I knew nothing about agile ways of working 6 months ago. This post is about the benefits of working in this way and why non-digital teams should be collaborative and committed to designing for their user.” @nlb_71 from Co-op Risk explains what he’s learnt digitalblog.coop.co.uk/2019/04/10/les…

@BarryBrosQuiz @saison_bar It's the German word for jelly #wackelpudding

👏 tout le monde @saison_bar tonight but as always we only have two spots open after ‘tryouts’ 🃏 and they were: Buckfast @ Tiffany’s and in 2nd Wackel Pudding (forgot to ask you pls elaborate on yr name!) until next week #PubQuiz

So excited to be doing service mapping training @CoopDigital today with the brilliant @rcervetto. Today we’re mapping food e-commerce, shifts and web platforms. Next week is funeralcare guardian, ventures health and membership.

Introducing Visit! Simplifying how we handle visitors to our stores. Now in Beta testing on both tablets and customer till screens around the country. @jameslbeane @logue_steven

Research is critical to the success of our work @CoopDigital. Help us make products and services that provide commercial return and community benefit. Lead design researcher role: jobs.coop.co.uk/job/manchester… 2x design researcher roles: jobs.coop.co.uk/job/manchester…

@gemmz_robinson @SimonHurstUX Great, I'll DM you more info :)

@justHand @SimonHurstUX Yes of course I don't mind doing any reasurch as long as it's for a good reason and doesn't cost me xx

@gemmz_robinson Hi Gemma, I work with @simonhurstux at Co-op digital - would you be interested in taking part in some user research for a site we’re working on? It would take 10 minutes tops!