Ring
72.3K posts

Ring
@ring
Making Neighborhoods Safer Share your stories with us at [email protected]
가입일 Ağustos 2014
353 팔로잉74.8K 팔로워

@DaveyAllen54264 You can send us a DM here directly on X. We'll need to do a deep dive into your device and security connections to determine what causes these concerns. We'll be there to help.
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@ring How do I send a private message. Your technicians even said they didn’t know what to do. So. Tell me how to send a private message and to whom
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@DaveyAllen54264 In order to help further, we'll need you to private message us with a screenshot of your Device Health page in the Ring app. We'll be there to dive deeper and provide next steps towards a solution.
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@ring I have called and asked well within six months. Then I promised that they were sending something out to me. Hoping it would help. That never showed up. What ever that was. I stopped my cloud because the cameras didn’t work all the time
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@DaveyAllen54264 Please send us a private message with more details so our team can help.
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@ring Then why have you people refused to let me return it all. Half the time it crashes or will not turn on. I saved all the issues. I’m disabled and can’t kept climbing ladders because I stops working on have a charge because it’s too cold and out. I’m just disappointed.
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@DaveyAllen54264 Hey Davey. Rest assured that Ring devices also come with a 1-year warranty. Are you experiencing anything with your devices that we can help with? If so, please send us a PM with more details. We'll be there to help further.
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@ring I just noticed that Blink comes with a one year warranty. I should’ve gone to Blink. I’ve been asking to return my equipment because it doesn’t allow work and I should have been covered and gotten a refund
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@RiderWriterSW Hey, there. Rest assured we want to provide you with the best support possible and happy to lend a hand. Can you please send us a DM with more details as to what you're experiencing?
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@ring We installed and paid for a doorbell for my mother in law. She passed away 3 years ago. We kept it in the house until it was sold last year. She is gone. The house is gone. The doorbell is gone. We have tried over and over to stop the recurring charge but you won’t help us. We can’t get an email on her account that no longer exists. How can you help me?
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@achilledpinot Hello Louise, Thanks for bringing this to our attention, To cancel any unused plan you can do so by following the instructions on the following link or send us a DM, and we'll help get it cancelled with you- ring.com/gb/en/support/…
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@kilturk44 @ring I know - disgusting isn't it. I've tried to contact them but they're uncontactable 👎👎👎
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Please stop trying to take money out of my account @ring here's your email from this morning
I haven't subscribed to anything with you, I've reported you to my bank too so they've blocked you so please STOP #RipOffBritain

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@hiro_f22509 @hiro_f22509 Hello, Hiro. Thank you for contacting us today. We appreciate you reaching out.
We will need you to send us a direct message. This will allow us to securely access your account information and address your concerns effectively.
We look forward to assisting you.
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@jenannrodrigues Thank you for reaching out. So that we can assist you further, please send us a private message on X, Instagram or Facebook and well be happy to help you from there. Thank You.
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@ring our ring cameras for the front door not working correctly. Not picking up when people near our driveway.
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@Its34Again Hello Scotty. We are happy to answer any questions you have for us. Please send us a DM with a screenshot of the error you are seeing. We look forward to supporting you further.
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@reggriffin Thank you for reaching out. So that we can assist you further, please send us a private message on X, Instagram or Facebook and well be happy to help you from there. Thank You.
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@ring Long time customer, first time tweeter. How do I get a solar yard sign replaced? 🔦
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@chrisbweaver Our top priority at Ring is to ensure that our neighbors have the best possible experience with our products, and we gather neighbor feedback to inform and prioritize our future projects. Currently, the Apple HomeKit integration is not an active project.
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@ring I don't really need to do DMs for this, I just want to know if Homekit is happening or if I (and I'm sure a lot of us who are waiting) should invest in something else.
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Hey, @ring , you somehow forced me on your $20 plan without permission. Hopefully that money helps you with development for HomeKit that you promised I think 10 years ago now?
But let me guess, you still have that HomeKit template response for anyone who asks.
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@GhostSingh7 Hey, ghost. Your ring being able to capture motion is important, and we'd like to take a closer look into this. Can you please send a us a DM with a screenshot of your device health page.
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@krazy_4268 @ring Ring is shocking- people walk upto my door and never caught on Ring, but my cctv has them.
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@djryanking Hello again Ryan. We are not able to open your link. If they are around 2.5-3 mm, they should work for what you are wanting to do. Please let us know if you have any additional questions.
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Hey @ring , how are you ? Do you know where I can get hold of the tiny rubber washers to place on the screw on the underside of the stick up cam ? I’ve not got the original one and I’m concerned that it may be fully waterproofed without it, and cause damage to the unit.
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@krazy_4268 Hey, there. We want you to be able to rely on your ring to give you peace of mind. Can you please send us a DM with a screenshot of your device health page?
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@DJ_Hov Hello DJ HOV, This is a recent update we made to provide AI features such as Video Descriptions, Single Event Alert, and Unusual Event Alerts. Full information here- ring.com/support/articl…
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