Swetha Sethu-Jones

Accessibility research participants. We want to hear from people with a range of accessibility needs like dyslexia, other cognitive impairments and more, that affect how you use websites or apps. Interested? Sign up: tinyurl.com/a11yresearch Please retweet! #a11y @A11yLondon

Hey @British_Airways is your executive club deliberately a painful process? To claim my companion voucher I need to have an email address and account for my 2 year old - and somehow my name is being used for my son. And stuck with unhelpful customer service. Pls help.

@JoinLearners Awesome! Can I also see the agenda and talks from last years conference? That will help with inspiration too

Update: 2,200+ 👉👈❤️ Grab your free ticket to UXRConf 2023: bit.ly/3x36gwQ Speaker applications now open until Monday February 27 at 11:59pm EST. Need help choosing your talk topic? Grab a spot at one of our three workshops: bit.ly/3lnqQWp 🎉🎉🎉

@British_Airways I’ve just DM’d this account but it’s a chat bot that replied “I’m sorry i don’t understand that” which is confusing. How should I DM then? A human help would be great

@swethas Hi there. Apologies about this. Please DM us with your booking details and we'll see what we can do to assist. Ben twitter.com/messages/compo…

@British_Airways do you have a customer service that actually cares? I need some help and had the most annoying call right now with zero empathy and a lot of ego!!! Please can someone help me?

@A11yLondon Done! Thank you

@swethas Wanna tweet in one go so it’s more digestible when we retweet?

Looking for paid research participants with a range of accessibility needs (like moderate/severe dyslexia, other cognitive impairments) that affect how they use websites or apps. Interested? Please RT! #accessibility #inclusiveUX #cognitiveImpairments @BDAdyslexia @Autism

@Rik_Williams @alzheimerssoc Thanks @Rik_Williams @alzheimerssoc here’s the sign up form as well if you’d like to share it with PLwD tinyurl.com/a11yresearch

@AlzheimersSoc — this might be of interest to #PLwD? An opportunity to make dementia-friendly products/society.

Sign up if you’re interested using this form: tinyurl.com/a11yresearch

If you’re interested, we have a sign up form tinyurl.com/a11yresearch

@A11yLondon Here’s the sign up form: tinyurl.com/a11yresearch

@swethas Is there a sign up form?

@A11yLondon That’s a great idea - I’ll create one and share tomorrow in this thread.

@Rik_Williams @UXPAUK can you help me promote this?

Next up @drchloesharp shares Practical Tips for Doing Research with Older people. This slide is a photo that leads into a story about first generation polish migrant communities, based on her PhD @ResearchThing #UR_OlderPeople

Who do we mean when we say older? In @vayiam research they look at older adults as a growing user group, can be defined as those born before a certain year. “Silver surfers” is a group that is included but they are not all the older groups. @ResearchThing #UR_OlderPeople

. Kicking of @ResearchThing on User Research with older people with @vayiam from @AbilityNet #UR_OlderPeople

This is really interesting, thanks for asking @msjaneaustin I also want to learn from UX managers and UXers - what do you think makes a good interview and hiring process? Re interview tasks: when are these ok? Eg, learning how they’d approach a brief and their rationale

@jennylayfluffy hey Jenny, would you be interested in speaking at an accessibility event that I’m co-organising at work? Let me know so I can DM or email you more info :)

Aaah yay, well done @sunnysides @Rik_Williams for another fantastic event. Gutted I missed it, though I was there in spirit, seen some great tweets. Can't wait to watch the recording and be back with the @researchthing gang 👍 ☺️ #MaternityLeave