@EE hi. I’m deaf so I can’t call you. I paid my bill on 31 December. My service still hasn’t been restored. It shows on my bank statement. But still showing as overdue on the EE app. Help.

Hi Katie. This is odd. I would recommend restarting the phone as this can often help. If needed you can reach out to our team via the Text Relay service. To use the text relay service from your smartphone, PC or tablet, download the free Relay UK app. To call us through the Relay UK app or from a textphone, dial: 18001 07953 966 150.