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hashmail

@0x_hashmail

Your omnichannel web3 support & messaging platform Embed wallet messaging and AI chat-support on your website, discord & telegram in 10 mins.

calendly.com/swapnika Katılım Haziran 2022
671 Takip Edilen13.8K Takipçiler
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hashmail
hashmail@0x_hashmail·
Web3 dapps have <5% retention today. But this can be improved easily by 3X. @0x_hashmail is Intercom, natively built for web3. Deliver personalised messaging and AI-powered chat support to users - on your frontend, discord & TG in <10 mins Try for free👇hashmail.dev
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Bharat Kumar Ramesh
Bharat Kumar Ramesh@rbkayz·
Auth is an incredibly important and ubiquitous part of every stack But few folks truly understand what happens after you click that sign-in button Read on for a short 101 on this 👇👇
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Periskope
Periskope@periskope_app·
✨Integrate WhatsApp Groups with Hubspot and Google Sheets. ➡️With the Periskope + Hubspot integration you can link any WhatsApp chat with a Hubspot contact, sync messages and tickets from WA to Hubspot, automated sequences via workflows and more ➡️With the Periskope + Google Sheet integration easily sync messages and tickets from WA to Google Sheets Read docs -> docs.periskope.app/integrations/h… #periskopelaunchweek
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Periskope
Periskope@periskope_app·
Since we launched Periskope, our focus has been to make it easier for customers to extract as much insight as possible from their WhatsApp data. Today we’re excited to announce a fully redesigned analytics and dashboarding experience that does just that. You can now track key metrics on dashboard including: - Number of messages sent across all your groups and chats: this is a key metric for customers to do manpower planning. - Flagged messages: track "important" queries auto flagged by AI - Open tickets: track and manage all open and in progress tickets across chats and connected numbers - Bulk messages: track bulk messages sent and delivered rates - TAT / Response times: measure how quickly your teams are responding to customer queries - Team level metrics: measure # of responses, open tickets, and first response times / TAT for your entire team Launch blog : periskope.app/blog/manage-yo… Sign up for free trial: periskope.app #periskopelaunchweek
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Periskope
Periskope@periskope_app·
Periskope Feature Launch Week 2, Day 1 🚀 Today we launch our most valuable feature yet - custom WhatsApp APIs and Webhooks. Periskope APIs lets you extend the capabilities of WhatsApp and integrate it with your own app, offering capabilities such as sending messages, raising tickets, creating groups etc. Here’s how some of our clients are leveraging the APIs & Webhooks: ✏ A large interior design client uses the Create chat API to automatically create groups with customers and internal stakeholders as soon as a customer reaches a certain stage 👨‍⚕️ A patient care client uses the Ticket created webhook to send customer queries to Freshdesk (their ticketing system) and to respond automatically with updates through the *send message API* 🏗 A real estate client uses the Get message API to analyze customer chats for tone of voice, recurring issues and key insights Launch blog 👉 lnkd.in/g4dzAGvH API documentation 👉 lnkd.in/gEUTahNF #periskopelaunchweek #whatsapp #whatsappapi #whatsappgroups
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Periskope
Periskope@periskope_app·
Today, we are launching another one of our most requested features - Periskope on Mobile! Businesses supercharge official WhatsApp chats via Periskope for various use cases - 1. Customer success > to give a large number of agents access to view and respond on WhatsApp groups & chats via 1-2 connected numbers 2. Sales > to give central teams visibility into chats across multiple numbers (to track sales associate productivity, measure response times etc) 3. Ops > to give multiple internal teams (logistics, design, operations et) the ability to coordinate without being added to a hundred WhatsApp groups. 📲⚡️And now, your teams can access all official WhatsApp groups and chats on the go via Periskope Mobile Launch blog : periskope.app/blog/periskope… Request a demo: app.apollo.io/#/meet/swapnik… #periskopelaunchweek
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Periskope
Periskope@periskope_app·
With a large number of WhatsApp groups / chats in your organization, a common pattern of issues emerges: 1. People have NO VISIBILITY into important chats, leading to missed follow ups and loss of revenue 2. People are on TOO MANY unnecessary groups, causing an information overload and missed messages ✅Today we introduce granular team access to ALL WhatsApp chats across your organization. You can now enable team access to all chats of specific phones, all chats with specific labels, or select chats only. Launch blog 👉periskope.app/blog/granular-… Request a demo 👉 app.apollo.io/#/meet/swapnik… #periskopelaunchweek
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Periskope
Periskope@periskope_app·
Do you get a lot of common, repetitive questions from your clients? Is it hard to monitor the quality of WhatsApp responses across your team? Now setup quick replies to answer frequently asked questions (FAQs) related to sales, product or customer support on WhatsApp. What more - you can attach documents, images, and videos to your quick replies. Use the "/" command when typing any message to open up the list of available quick replies. Choose the reply you want to send and click enter. Launch blog 👉periskope.app/blog/setup-qui… Request a demo 👉app.apollo.io/#/meet/swapnik… This is Day 3 of the 5-day Periskope Launch Week. Keep a lookout for exciting features that we'll be launching over the next few days! #periskopelaunchweek #WhatsApp #whatsappGroups
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Periskope
Periskope@periskope_app·
In recent years, WhatsApp has become the go-to customer success platform for businesses. We’ve heard repeatedly that customers prefer support on WhatsApp (via groups or 1-on-1 chats) more than email, slack or teams. But it is very hard to keep track of customer queries on a busy & messy platform like WhatsApp. Which is why we built a way to streamline tickets / tasks from ANY WhatsApp message. With Periskope, converting a customer's message on WhatsApp (group or 1:1 chat) into a ticket is a breeze. Simply add a "label" 🏷️emoji to the message and Periskope will do the rest. You can even enable your customers and field force to create a ticket from WhatsApp on their phone. Alternatively, you could right click on any message via Periskope and ‘Create a Ticket’ from the dropdown view. Launch blog - periskope.app/blog/create-a-… Request a demo- app.apollo.io/#/meet/swapnik… This is Day 2 of the 5-day Periskope Launch Week. Keep a lookout for exciting features that we'll be launching over the next few days! #periskopelaunchweek
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Periskope
Periskope@periskope_app·
Today, we are launching one of our most requested features - managing Media on WhatsApp. For businesses that receive hundreds of customer documents, field images, update files etc everyday on WhatsApp, document management can become a nightmare. ⚡️You can now search, manage and export thousands of media and documents across multiple WhatsApp numbers on Periskope. 🤝 Join clients across real estate, patient care, insurance and more managing WhatsApp documents at scale. Launch blog 👉periskope.app/blog/manage-yo… Request a demo 👉app.apollo.io/#/meet/swapnik… #periskopelaunchweek
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Periskope
Periskope@periskope_app·
Periskope - Here's what we shipped in March (follow us for more updates) 🏷️Raise tickets with a reaction / emoji on WhatsApp Missing important messages? Raise a ticket against messages on Periskope, or simply use the 🏷️ (:label:) emoji on WhatsApp, and a ticket will be raised on the platform 🏢Multiple workspaces on Periskope Have multiple teams and want to keep them separate? Or want to separate your personal number and organization number? Multiple workspaces helps you do that. Simply click on the org button on the top left to create a completely new workspace. ⚡Integrate WhatsApp with your internal systems Zapier and Pabbly integrations are live. Now connect your WhatsApp to 1000s of internal tools to send messages, create tickets, add groups, and more API integrations are going live next week. If you need early access, ping us on WhatsApp at what.sapp.link/periskope 📝Custom properties on chats Want to label specific chat level information? You can now do that with custom properties Setup properties as a list of dropdown values, date, or custom text. And you can set values for each on every chat. (e.g. date last connected, meeting notes, 🎉Other Quality of life improvements - Bulk messages are now available for individual chats as well, not just group chats - Send later option on individual chats. Simply use the 🕒 icon on the chat screen to schedule a message at a later time - Create new chats and groups from Periskope - Added archive and mute functionality to remove unwanted chats from your list - Enhanced notifications so that your team does not miss any chats
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Bharat Kumar Ramesh
Bharat Kumar Ramesh@rbkayz·
Shipped one of my absolute favorite features at @periskope_app - Multi-workspace WhatsApp Lets me switch seamlessly between my personal WA, and our team workspace (with two connected WA numbers) This has been one of our most requested features, and its easy to see why Building product is infinitely easier when you are dogfooding it
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Periskope
Periskope@periskope_app·
Thanks to Periskope, I don’t need to add multiple team members to hundreds of WhatsApp groups! Quite often, companies need several employees to be on top of conversations across customer (or internal) WhatsApp groups / chats. But it’s painful to constantly add or remove them from these groups. What if there was an easier way to do this? 🤔 With Periskope, you can - ✅ allow your team to view and reply to any WhatsApp group or chat *simply with their email* ✅ manage team access at a chat level, restricting access only to relevant chats ✅ track team productivity i.e., who is on top of important queries? how quickly are they replying? All this with a normal or business WhatsApp number (no WhatsApp API required) Signup for a free trial 👉 periskope.app #WhatsApp #whatsappgroup
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Periskope
Periskope@periskope_app·
"Our entire business runs on WhatsApp Groups & Chats" We have heard this repeatedly from clients, across geographies. This is not about marketing messages or self-service flows, but real conversations with customers, vendor partners, stakeholders and more. Unfortunately, today it is impossible to manage this sprawl of WhatsApp chats across a business. At Periskope (periskope.app), we set out to solve this 4 months ago in a private beta. We are now excited to announce the public launch with a range of features - 1️⃣ Multi-number inbox - connect multiple WhatsApp numbers (e.g. your sales, ops teams) to a single unified inbox 2️⃣ Ticketing - Create tickets from messages across groups and chats, and integrate with your internal systems (Zendesk, Slack, Hubspot, etc.) 3️⃣ Scheduled Bulk messaging - Send bulk messages to groups (product updates, reminders, notifications) with a single click 4️⃣AI automations & triggers - Use AI to setup custom rules and commands (e.g. flag important messages, set reminders etc.) 5️⃣ Export data - Export chats, media, files received across numbers to internal systems 6️⃣ Analytics - Measure TAT on message replies, resolution times, tone of voice, sentiment analyses and more Signup for a free trial today at periskope.app or DM us for a demo today.
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Bharat Kumar Ramesh
Bharat Kumar Ramesh@rbkayz·
At @periskope_app, we just launched a free personalized WhatsApp link and QR generator Go to what.sapp.link to create your personalized link so people can contact you instantly with a single click Free forever! But domains are FCFS what.sapp.link
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Periskope
Periskope@periskope_app·
⚡Bulk messages to WhatsApp groups is now LIVE! ✔️ Your teams can now send product updates, offers, feedback requests, alerts, news, and more to hundreds of WhatsApp groups in a single click. ✔️ Bulk message supports text, images, documents, videos, links and more Login to periskope.app to try bulk messaging to WA groups today or DM us for early access. #WhatsApp #whatsappgroup #whatsappGroups
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Periskope
Periskope@periskope_app·
🚀 Periskope WhatsApp Groups platform - Release v0.3.1 While India burns up evil on Dusshera today, our CTO was busy bashing last minute bugs before the weekly release :) Here's what we shipped last week: 1️⃣ Bulk Add, Remove, Promote, Demote to groups can now process 1000 groups simultaneously 2️⃣ Filter groups and chats by projects, admin status, read status and date range filters 3️⃣ Logs are updated with real-time success and failure notifications for actions 4️⃣ Contact details (name, number) from all WhatsApp groups are automatically captured into a CRM 5️⃣ Refactored for 60% faster performance and chat load times 6️⃣ Squashed numerous(!!) bugs, and minor patches for QoL improvements Cheers, and Happy Dusshera to all! For early access, reach out to us at periskope.app
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hashmail
hashmail@0x_hashmail·
🤝 #hashmail is ecstatic to share our newest expansion! 🚀 We're now live on Telegram! Leveraging our AI-driven chatbot - answering your users has never been this seamless. Creating a deep understanding of your dApp's extensive documentation and support resources, our hashmail chatbot delivers real-time assistance in 25+ languages. 😲 Setup your dApp's account and experience this Today 👉 console.hashmail.dev Join us in redefining the boundaries of customer support today! 🤖🌐📱
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Stryke ⚡
Stryke ⚡@stryke_xyz·
🎫 Dopex Support (powered by @0x_hashmail ) has now been integrated into the dApp! Click on the Dopex Icon on the bottom right side of the dApp to send a message to us 💬 The chat will be open and support will answer during working hours 🖥️ Check it out: app.dopex.io
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hashmail
hashmail@0x_hashmail·
🤝 #hashmail is thrilled to unveil our exciting collaboration with @dopex_io Thanks to our AI-driven chatbot, getting answers to your Dopex-related questions on their website and Discord server has never been easier! Armed with an in-depth knowledge of Dopex's documentation and support archives, our hashmail chatbot now provides real-time assistance in over 25 languages! Check it out on their Discord server 👉 discord.gg/dopex Step into the future of customer support with us today!
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Stryke ⚡@stryke_xyz

✨ Dopex is now using @0x_hashmail for support! 🔥 You will now have access to a Dopex AI bot which answers certain questions related to our products (Beta) 🔎 Check our new ticketing system out by opening a support ticket on our discord!

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