AFerry.co.uk

If you need to amend/cancel or have any questions regarding your booking, the fastest way to get in touch with our Customer Service team is to log in to your account here aferry.co.uk/myaccount We're open Mon-Fri 0800-2200 and Sat-Sun 0900-1730 Always happy to help!

@meventmltd As an online company we do not have a phone line for incoming calls. Please advise what problem you are experiencing when trying to use the online account so that we can try and resolve this issue for you. Kind Regards AFerry

If you need to amend/cancel or have any questions regarding your booking, the fastest way to get in touch with our Customer Service team is to log in to your account here aferry.co.uk/myaccount We're open Mon-Fri 0800-2200 and Sat-Sun 0900-1730 Always happy to help!

@Cathy_222 @Ferrysavers If you need to amend/cancel or have any questions regarding your booking, the fastest way to get in touch with our Customer Service team is to log in to your account here book.ferrysavers.co.uk/myaccount . Kind Regards Ferrysavers

@alan_gould When you have logged into your online account, click of the tab: Messages-Contact Us. You will be able to message an advisor using this function. Kind Regards AFerry

@AFerryUK how do I send you a message from my account? Tried app and web but the only answer I get is to log in to my account.. which I already have done?? Thanks.

@kenvansom Good Morning. I have tried to call you but unfortunately there was no answer. As an online company we do not have a phone line for incoming calls. Please provide me an alternative telephone number (via private message,for security) and I will call you again. AFerry

But that doesn't work! Come on @AFerryUK this is appalling customer service - please provide a phone number or email address you can be contacted on

@setfreethesea @Ferrysavers Yes, you can only have 1 vehicle per booking, therefore you must make 3 individual bookings , one for each bike. Kind Regards Ferrysavers

@lfie75 @Ferrysavers On your email confirmation you will find a link that will take you straight into your account. You will be able to request amendments and message our customer service team if you require assistance. I hope this helps. Kind Regards Ferrysavers

@Ferrysavers Hi, can someone help. Need to change my booking but unable to log in or reset my password.

@LaurenceClack Hi Laurence, we have been trying to phone you to resolve this but the telephone number given when booking also seems incorrect. Please DM us with your correct email address and we will be happy to re-send your confirmation.

@AFerryUK can someone contact me? I bought a ticket but then mistyped my email and now I have no way of retrieving it or contacting you!? Completely bizarre

@LaurenceClack Please provide me with your reference number and correct email address (via private message not via public tweet, for security) I will then be able to locate your booking, correct the email address and resend your confirmation email to the correct email address. Kind Regards Lisa

@ThePantryMaid @Ferrysavers Following our telephone conversation last night, I can confirm that your booking has been amended as requested. Your reference numbers remain the same. I hope you have a lovely Christmas. Kind Regards Lisa

@Ferrysavers please can you help me! I need to change my ferry for tomorrow and your website isn’t working. And there is no contact telephone number available anywhere online. Last time I book with you!

@HanShak @Ferrysavers I am sorry to hear you have been unable to access your account. Please let me know what problem you are experiencing so I can get this sorted for you as a matter of urgency. Kind Regards Ferrysavers

@HanShak @Ferrysavers As an online company we do not have a phone line for incoming calls. Please advise what problem you are experiencing when trying to use the online account so that we can try and resolve this issue for you. Kind Regards Ferrysavers

@sgb5 @Ferrysavers Please provide me with your reference and correct email address (via private message not via public tweet, for security) so that I can resolve your logging in issues so that you can then log in to amend your booking. Kind Regards Ferrysavers

@AFerryUK @Ferrysavers We can’t because wrong email was entered in error

@Ferrysavers hi do we contact you to discuss mistakes made in error while booking. Including incorrect email

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