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The Golden Age of SaaS is over.
The Era of Service-as-Software has begun.
For the last 15 years, the model was simple:
Rent the tool. Do the work yourself.
Metric: Seats sold
The new model is disruptive:
Rent the agent. Get the outcome delivered.
Metric: Compute consumed
The Shift
Why pay Salesforce $150/month for a database that requires human input, when an AI agent can prospect, email, and book meetings for a fraction of the cost?
• SaaS sold you a hammer.
• Service-as-Software sells you the house.
We are moving from a Rental Economy to an Outcome Economy
For Solopreneurs:
This is our biggest leverage. We don't need to hire employees or buy 20 different SaaS subscriptions anymore.
We just need to orchestrate the agents that deliver the work.
The moat isn't the software anymore. The moat is the workflow.
Are you building tools or outcomes?
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