I just got scammed on @Flipkart — not once, but TWICE.
So I ordered a ₹2.6 lakh MacBook Pro and got a used, old model inside a sealed Apple box. We filmed the entire open box delivery, you can see that in first attached video.
I immediately requested a replacement, and this time I unboxed the product at the EKart office under CCTV, and again the MacBook had smudges and marks so basically not new (second unboxing video attached below). 2 times. 2 wrong deliveries.
After a discussion with customer care they started a return and then after 2 days they called me and offered me a compensation of 13K which I rejected, then 18K I rejected again and finally they offered me 10% which I rejected again.
And after all this negotiation they rejected the return. So I called them again and I asked for 10% compensation as it was a lot of hassle by talking to them. And moreover, I was able to clean the marks but the laptop was not new in the first place.
So why am I posting about it, here’s the disturbing part: it’s not just me. This seller called "Treasure Haul Online" has been scamming people for years. Users on LinkedIn, Reddit, YouTube, and X have posted about the same seller since 2023.
For more information I have made a video and link to that is given below this tweet.
I genuinely have 3 questions to ask:
1. How are fake products getting packed in sealed Apple boxes?
2. How is this seller still active despite public complaints from 2023?
3. How is this “Assured” if even Flipkart can’t verify what’s inside?
@flipkartsupport, this isn't a mistake, it's negligence. You are enabling fraud through your platform.
This requires investigation, I am requesting action against the seller and Flipkart.
@jagograhakjago@CCI_India@GoI_MeitY@consumr_rights@consumerforum_@Apple
@JioCare I want refund as there is no service in my area if you are resheduling appotinment where their is no service why are you try to fool around instead of refunding and stop this harassment
@ANANTPREM3 Hi Prem, we regret the inconvenience caused. We have rescheduled the visit as per your preferred appointment date & time. You will also receive an SMS confirming the exact date and time of the appointment. Rest assured your issue will be resolved at the earliest - Joel
@reliancejio i had booked an airfibre connection on feb14 2025 by paying 1234/-as with LR00000GDL90 but as per technician service is absent at the spot so kindly accept cancellation and arrange for refund my mobile number 9423404109
@JioCare Dear Customer,
Thank you for your payment of Rs. 1234 against JioAirFiber Booking No. LR00000GDL9O with Transaction ID : 20250221210340000099741637204748597.
My mobile number 9423404109
@ANANTPREM3 Hi Anant, we understand your concern. We were not able to fetch your account with the provided details, kindly share with us your correct LRN and correct registered mobile number in order to assist you further - Akshay twitter.com/messages/compo…
@Cera_India But your service person came and your manager has flatly refused even to talk and arrived at decesion of no service as the seat was fitted with grouting
@ANANTPREM3 Dear Anant,
We apologize for the inconvenience. Please register your complaint at cera-india.com/service-request, or you can contact us at 1800-258-5500. We have also added Whats app to the Website. You can place a request from that.
Regards,
Team CERA
@Cera_India i had purchased EWC CATTLER 2PIECE out of which one has cracked in warranty but team refused replacement saying this is consumer fault of installation if so both should have cracked this is a simple excuse for not giving any resolution or replacement without checking
@JioCare Yes i dont want your service when service isnt available why cheat customers and the harash from february till now for refund or ask for other product
@ANANTPREM3 Hi Anant, we understand your concern. Unfortunately, Rs. 100 | 1000 is only refundable if we are unable to service your location. However, we recommend you opt for our services and enjoy India's latest Home Entertainment and Wi-Fi offerings with 800+ digital TV channels, (1/2)