ANNA Money

@TonyMcDonnell3 Sorry for the delay in replying Tony We're constantly making updates but nothing too huge recently. Can you email our team 24/7 via support@anna.money if you need our help with anything

@ANNAMoneyUK why have you changed the vat filing process? It was easy before, now convoluted!!!

@ScottPettifer Like other companies, ANNA buys data from Companies House for new incorporations so we can invite them via post to create an account . However we have very robust ID and address checks which prevent fraudsters from onboarding with us.

@ANNAMoneyUK This does not help as they have used your business to open up an account with you and used our address, it has nothing to do with HMRC, how do we get you to close this down and not affect us. #ANNAmoneyUK Are you checking and validation services so bad

@ANNAMoneyUK how do I report a Fraudulent use of my home address being used by someone trying to set up a fake company.

@AlexRoseGames Hi Alex Thanks for sharing your feedback which has been shared with our Business Admin team. Please can you share your email with us via DM so we can keep you updated on this request

@ANNAMoneyUK can you please stop putting commas in your bank references? it breaks the .csv format which banks use for downloadable statements csv/"comma separated value" sheets use commas to separate columns. but you put commas in your references. why? literally no other company does that

🚨 If you receive an unexpected call from ANNA or any other bank then please assume it’s a scam, hang up, and tell us straight away in chat. Keep an eye out for our ANNA tips on avoiding scams 👁️ #fraudawareness #businessaccount

@ALivMusico Hi Andrhu 👋🏼 Sorry you experienced some issues earlier. Our payments team resolved the problem within an hour. Please can you contact our support team in the app 24/7 who are always on hand to help quickly if you need us

@ANNAMoneyUK the app is unusable today. Having to close and open the app continually at each step of paying someone. When reaching the review and pay it won’t go any further?? Help!!

@EduvaleLTD @TheFCA @financialombuds We're very sorry to hear that your experience using ANNA wasn't positive We only ever close an account based on financial regulation, or our terms and conditions of use

@ANNAMoneyUK Hello , My account was closed and I man yet to get a refund of my money after 1month now. @TheFCA @financialombuds . Please look into why @ANNAMoneyUK has refused to release my money as it’s affecting my Company.

@Roni_McGuinness Hi Roni We're sorry you had issues logging into your ANNA app. Our team we're online to assist you and after a lengthy call, we we're pleased to get you logged back in before the weekend

@ANNAMoneyUK , i have been trying for days to speak with someone , a real person 17 emails & they are scammer never go here , stole my money and going to police

@real_lord_miles Hi Miles. Please note that this response from our team which you have shared is related to your complaint, not your account suspension. Worth reading our policy to ensure you understand what you're sharing anna.money/complaints-pol…

@ANNAMoneyUK be sure to message them what you think about this situation. I’ll make a YouTube video out of it shortly

Anna has kept my bank account frozen before Christmas into JANUARY 2025! SCREW them

@real_lord_miles Due to regulatory guidelines, during this time we're unable to discuss specifics about the suspension

@real_lord_miles At ANNA, we're dedicated to safeguarding our customers and their accounts As part of our commitment, we're required to review our accounts to ensure everything is in order. Sometimes, this means we need to temporarily suspend an account until we have all necessary information

I’m threatening my bank (see 2nd image) Woke up to my business account FROZEN, no idea why, up to date on all taxes, business is legal, not having it

🎉 Small businesses of Great Britain, we bring you good news - the government has announced a crackdown on late payments in a major support package for SMEs ⏱️ What is government planning to do about it? tap below to find out 👇 buff.ly/4hVEJDG

Watch out for Black Friday scams 🚨 The chaos of Black Friday is the perfect hunting ground for scammers. With everyone looking for a bargain and lots of online shopping, it can be hard to spot the scams from the real deals. buff.ly/3UIq0lD

👀 It’s the time of year when there are two things on everybody’s mind: Black Friday and Christmas. 🚨 In this blog we take a look at some of the common scams that take place at this time of year, and what you can do to avoid them. buff.ly/3UIq0lD #FestiveFraud

Cashback spotlight 🔦 #Cashback #BusinessAccount

🎃 At Halloween there’s nothing scarier than a scammer. Noticed a payment or transaction that doesn’t look right? Message us in the ANNA app 💬 #Scams #FinancialSafety

We'll handle your business admin, so it won't come back to haunt you!💀 #busniessadmin #Businessaccount #Halloween

Head to the link below to read more about why ANNA took a design-led approach to transforming business accounting 😸 @TheDrum thedrum.com/news/2024/10/2…

Cashback spotlight 🔦 #Cashback #BusinessAccount

🤩 "Wow, wow, wow! We couldn’t be more thrilled that @BloombergUK has chosen ANNA to be on its UK Startups to Watch for 2024 It’s a really proud moment for us. " Thank you for the recognition Bloomberg! ❤️ #startups #Fintech #ANNAMoney bloomberg.com/features/2024-…