etienne

5.7K posts

etienne

etienne

@ATN64

Service is a Second Nature... Father, Food Enthusiast, Tennis Lover, Dreamer of a Better World

Hong Kong Katılım Temmuz 2011
632 Takip Edilen189 Takipçiler
etienne
etienne@ATN64·
@starbucksph latte is 180 and add 10 for a tall. Add 25 for grande & 45 for venti. Can someone enlighten me on this as to me its weird. Shouldnt prices be for latte 190 & +15 for grande & +35 for venti. The perception to get nothing for 180 is uncomfortable isnt it?
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etienne
etienne@ATN64·
@Starbucks isn’t it a bit ridiculous that you serve food and charge the customer for fork and spoon in Hong kong under the false pretexts that the law forces you to do so? #live #stupidity in action
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etienne
etienne@ATN64·
Congratulations are due to the marketing team at @Viber they added a new feature of Ad that no one asked for. Then they offer you the option to pay viber+ to remove Ads that were not an option when we sign up for initially. Great Marketing. Who cares what customers wants?
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etienne
etienne@ATN64·
@DtiPhilippines must know how @ExperienceCNVRG sales plan and do not deliver as promised & worse how they manipulate customer complaint to avoid being accused of wrongdoing. If you care the slightest for Philippines consumers right you must look into their corporate practice
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etienne
etienne@ATN64·
@ConvergeSupport your services showing more and more the incapability to actually answer a question diverting your reply to something else than the customer request. @DtiPhilippines will be given the proper document to decide on how you treat and steal from consumers
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etienne
etienne@ATN64·
@ConvergeSupport you are most certainly the worst support customer care services any company have. You have a lot to learn from @enjoyGLOBE or @meralco which are far from perfect but at least they do not openly insult us the way you do. Maybe just because “they care” and you dont
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Converge Support
Converge Support@ConvergeSupport·
@ATN64 Hi, pasensya na po sa naging experience ninyo. Para matulungan po namin kayo nang maayos at maprotektahan din ang inyong data privacy, please allow us to assist you by sending us a DM sa aming support page: x.com/ConvergeSupport. Thank you po!
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etienne
etienne@ATN64·
@ConvergeSupport Please just say that you dont want to operate and serve client in english and therefore foreigners are not welcome to use your services. Its your right. Your company.Your country.then dont take our money in the first place, and then act as if you dont understand
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etienne
etienne@ATN64·
@ConvergeSupport maybe you need to review the names of your teams? Support team for people that are so incompetently great at helping and answering requests might be a bit of a stretch. You cant answer before asking us a million things and then you hide behind security purpose? What security?
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Converge Support
Converge Support@ConvergeSupport·
@ATN64 Hi @ATN64, I apologize for this experience. To properly assist you with your concern and to ensure your data privacy. Allow us to assist you by sending us a DM on our support page:twitter.com/Converge_CSU. Thank you.
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etienne
etienne@ATN64·
@ConvergeSupport I tried but cant access your support page. Its very simple ask. Is there an outage in Pasig City or not. I have no internet connections since yesterday
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etienne
etienne@ATN64·
@ConvergeSupport Its a simple question. Its been over 2 hours i have no connections.
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Converge Support
Converge Support@ConvergeSupport·
@ATN64 Hi @ATN64! Thank you so much for reaching out to us. My sincere apologies for the inconvenience you're experiencing. Kindly send us a private message on our support page (twitter.com/ConvergeSupport) so I can assist you with your concern. Thank you.
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etienne
etienne@ATN64·
@Hermes_Paris pourriez vous expliquer le non sens de créer un flacon avec un “refill” mais ne pas vendre les bouteilles “refill” séparément. L’idée etait bonne mais l’éxecution deplorable.
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etienne
etienne@ATN64·
@ConvergeSupport you are so incompetent in converge. over two weeks ago i got connected for converge X netflix but i cant connect to netflix and i am told i will received an email. How many weeks do you need to send me an email so i can connect for the paid service you charged me
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etienne
etienne@ATN64·
@ConvergeSupport i have been calling 4 times today and still cant get your team to do anything. The call keeps being disconnected on your end asking me to fill up a survey. Then i have 2 tickets number that i cant get any answer for. Nor can i connect according to my plan
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etienne
etienne@ATN64·
@ConvergeSupport its impossible to connect with anyone on the phone during the day and its been 4 days i tried to register to get your services but nobody answer and your website keeps bugging
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etienne
etienne@ATN64·
Dont you love it when #skyfiber #philippines sent you this awaited message that finally the ongoing work is done and the internet is back and better than ever!!! What an exciting time. But less than 48hrs later you are here wondering why it is Soooooooo Slooooowww🥶🥶🥶
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