AU Customer Service

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AU Customer Service

AU Customer Service

@AUCustService

Welcome to the official customer service handle of AU Small Finance Bank. We are here to help resolve your queries.

Mumbai Katılım Şubat 2026
1 Takip Edilen65 Takipçiler
Adi
Adi@Varunbro57·
@aubankindia @RBI @RBIsays should see the processing of applications by the bank for sure especially credit cards and time being taken in processing online application especially by customer care bank fails to listen to customer always very sad to see worst kind of services by bank
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Manan Jain
Manan Jain@12Mananjain·
@aubankindia I had applied for AU ixigo credit card and completed the vkyc along the in person verification of home and office but at the end my application was rejected stating residence norm not met. This is totally absurd as there is no mention of residence criteria.
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AU Customer Service
AU Customer Service@AUCustService·
@AnkitSingh19403 नमस्कार अंकित जी, हम आपको सूचित करना चाहते हैं कि हमने आपको पहले ही डीएम के माध्यम से जवाब दे दिया है और आपसे अनुरोध है कि कृपया इसे देखें।
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Dinesh s
Dinesh s@dinu486·
@aubankindia AU vetta card useless , not accepted in India s most modern airport i.e. navi mumbai airport
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Azad Jha
Azad Jha@bulkwale·
@aubankindia “Ad achha hai, but customer experience utna achha nahi. No due date reminder, but instant late fee ₹4,300 for just 3 days delay on ₹12,300 bill. Reversal ke liye sirf ‘sorry’ milta hai, solution nahi. This is not expected from a bank.”
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V@vikks·
@aubankindia what a horrible app you have built. Just gets sessioned out every now and then.
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Amit Tiwari
Amit Tiwari@iamamittiwari·
Debit of ₹10,000 from @aubankindia ATM (HUDA Market, Sec 15, Gurugram) via @HDFC_Bank card, but no cash dispensed. ATM showed “under maintenance.” Complaint raised banks—no timeline yet. Request urgent resolution.
Amit Tiwari tweet media
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Akshay
Akshay@SocratesSingh·
@aubankindia I can’t open the zero balance digital savings account online, whenever i try to open it automatically redirects to 10k AMB account
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ravindra singh
ravindra singh@ravindr36331568·
@AUCustService Look at the link you have provided in attaching the screen record what is happening after clicking your link "send a private message" @aubankindia send a proper link to share details
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ravindra singh
ravindra singh@ravindr36331568·
@aubankindia hi there I ought to received refund amount on my card from @MyntraSupport but this amount is not been reflected to my credit balance even though it is showing processed on Myntra app @aubankindia it is been more then 24 hours . Look into it urgently @aubankindia
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AU Customer Service
AU Customer Service@AUCustService·
@Praveen240599 नमस्कार प्रवीण जी, आपको हुई असुविधा के लिए हमें खेद है। बेहतर सहायता के लिए कृपया डीएम (डायरेक्ट मैसेज) के माध्यम से अपनी समस्या के बारे में थोड़ी और जानकारी साझा करें। twitter.com/messages/compo…
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Praveen Chand
Praveen Chand@Praveen240599·
Principal Nodal Officer, AU Small Finance Bank. Main Parveen Chand, aapka ek grahak hoon. pichle kaafi samay se aapke bank ke toll-free number par sampark karne ki koshish kar raha hoon, lekin call lag hi nahi rahi hai. Ek bank ke liye yeh bahut gambhir baat hai ki @aubankindia
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Himesh Pareta
Himesh Pareta@HimeshPareta·
@aubankindia AU Bank has deducted AMB maintenance charges from my account without any prior intimation or clear communication. This is against fair banking practices.I request immediate reversal of the deducted charges and proper clarification.
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abhinav
abhinav@Tosskaboss101·
@aubankindia my money has been deducted and account is showing in negative.. This is really not acceptable. Please help
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AU Customer Service
AU Customer Service@AUCustService·
@AnkitSingh19403 नमस्कार अंकित जी, आपको हुई देरी के लिए खेद है, हम आपको सूचित करना चाहते हैं कि हमने आपको पहले ही डीएम के माध्यम से जवाब दे दिया है और आपसे अनुरोध है कि कृपया इसे देखें।
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AU Customer Service
AU Customer Service@AUCustService·
@khandelwal_manu Hi Manu, we regret the inconvenience caused due to delay. We wish to submit that we have already reverted you via DM(Direct Message) we request you to kindly refer the same.
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Manu Khandelwal
Manu Khandelwal@khandelwal_manu·
@aubankindia 20 days gone, now +10 more days to “check” why my money is held. Banks penalize customers for 1-day delay, but expect customers to wait 30 days? Pathetic service & zero accountability.
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Sahil Khoba
Sahil Khoba@khoba_sahil·
@aubankindia Recovery agents visited me without ID or authorization letter. Raju Pulli (8424083566) & Avinash Tripathi (9137175407). This violates RBI guidelines. Kindly investigate and stop such harassment immediately.
Sahil Khoba tweet media
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