Helpline Support Headquarter

15 posts

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Helpline Support Headquarter

Helpline Support Headquarter

@AXSHelpline

𝟏𝟏𝟒𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠. 𝟑𝟒𝟕𝐊 𝐅𝐨𝐥𝐥𝐨𝐰𝐞𝐫𝐬.

UK Katılım Şubat 2026
15 Takip Edilen2 Takipçiler
Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
@KellieEason2 Hi Kellie, Thank you for taking the time to share this feedback — we’re really sorry to hear about your experience. Please follow back, and could you send us a direct message with your full name, booking reference (if applicable), and the email address you contacted us from?
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Kellie Eason
Kellie Eason@KellieEason2·
@MusicWeek @axs @AXS_UK We hope you improve your customer experiences here. Especially for us with disabilities…..your team appears to not reply to emails or online forms as per your accessibility protocols
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
@tracylb24 Hi Tracy, We’re really sorry to hear that you’re unhappy with the additional charges on your booking. If you’d like us to look into your specific order or discuss the ticket protection option further, please follow back and send us a direct message with your booking reference.
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tracylouise
tracylouise@tracylb24·
@AXS_UK shameful extra charges when purchasing tickets . I chose the ticket protection as gigs over a year away but the other charges you force on customers are very unfair.
tracylouise tweet media
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
@RedSeaDreams Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank you. ^Keith
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Sal Gabriel
Sal Gabriel@RedSeaDreams·
@AXS_UK been trying to purchase my pre-sale rod laver tournament package since 10AM. Tried every payment method and every device I own - fails to approve the final step - such a disappointment
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Hello there, thank you for reaching out. Kindly share your reachable WhatsApp number so that I can connect you with one of our customer service teams for further assistance and support. Thank you 🌹
Rubystone911@Rubystone911

@AXS_UK what's wrong? I'm not happy!

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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Kindly follow back and send us a direct message with your reachable WhatsApp number for further assistance.
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Kindly follow back and send us a direct message with your reachable WhatsApp number for further assistance.
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Kindly follow back and send us a direct message with your reachable WhatsApp number for further assistance.
selin ❦@yourstrulyselin

oh and @axs @AXS_UK please fix your damn app it NEVER lets me check out and shows me tickets that are already sold giving me false hope for overpriced tickets.. keep your dry ahh drinks and sandwiches or whatever you’re offering then

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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Kindly follow back and send us a direct message with your reachable WhatsApp number for further assistance.
E@ellieawfc

@AXS_UK your system is a joke. Had 2 tickets in my basket for Ariana on 20th, ready to pay, kicked out and lost access for being a ‘bot’. Desperately trying to surprise my gf for our 3 years, such a depressing setup

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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Hi Zoë,thanks for reaching out —we’re really sorry to hear you’re frustrated with the booking fee.We understand that £19.20 feels high, and your feedback is absolutely valid. If you’d like, please send us a DM with your order number and event details so we can take a closer look.
Zoë@zzomo_

@AXS_UK £19.20 for booking fee?? When I did the booking myself is disgusting 😤

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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Hello there! Thank you for contacting us. Regarding your issue, we would like to look into this further for you. Kindly follow back and provide your reachable: ●Full name: ●Contact number: ●Email address: Thank you. ^Keith
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
@Niamh_Shipley Hi there👋Thanks for reaching out. We’re really sorry to hear about this and would love to help. Could you please follow back and send us a direct message with more details about the issue, including the order number and event name? Our team will look into it as soon as possible.
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TRULY ౨ৎ ga3 💐
TRULY ౨ৎ ga3 💐@thatsotruly·
@AXS_UK hi!!! Do u mind dming me, resale vip tickets I bought on the axs app have come through as ga :( could u pls help im stressed as the show is in 2 days !!! ( pls rt ) <3
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Helpline Support Headquarter
Helpline Support Headquarter@AXSHelpline·
Hi Sara, Thanks for reaching out. I'm sorry to hear about the trouble. Could you please follow back and DM us with your registered email address and a brief description of the issue? Our team will be happy to look into this for you and help get it resolved. ^Chloe
sara@grandebstan

@AXS_UK I’ve been flagged as bot please help

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Keşfet

@KellieEason2 @MusicWeek @axs @AXS_UK @tracylb24 @RedSeaDreams @Niamh_Shipley @thatsotruly