Abbie

Sliding into my DMs straight outta the womb. LOL

@JordonQuirke @HannahKLeG Hahahahhaha

Ekin when someone says they’re 28 #LoveIsland

@AmazonHelp Yes it has!

@Abbieheather Just to confirm as well, has it been more than 24 hours since you've reported it? Also, do you currently have access to your account? -Marija

@AmazonHelp changed my password multiple times and still getting scammed and getting no help from Amazon!!!

@AmazonHelp No nothing yet!

@Abbieheather Have you had any emails from our Account Specialist? Make sure to check your junk/spam folder as well. -Marija

@AmazonHelp Not sure? Said I’d hear something back in 24 hours but I keep getting scammed!

@Abbieheather Did we advise if we'll forward this to our Account Specialist team? -Marija

@AmazonHelp To change my password which I have several times. I now have to do it again as someone has attempted to change it and log in again!

@Abbieheather What did we advise when you contacted us? -Marija

@AmazonHelp Yes and they’ve not helped!

@Abbieheather Hi, have you had the chance yet to contact us directly about this: amzn.to/UKContactUS? -Marija

@AmazonHelp hi, someone keeps ordering things from my account and I keep getting login in notifications that aren’t me. How can you stop this?! I have changed my password multiple times.

@inthestyleUK hi, I’m trying to use my £50 store credit that I won via a competition last week but it’s not letting me use it on my basket? X

@findmeagift hi there, I ordered a product where it says personalised and posted by 25th March and I paid for next day delivery. I still haven’t received my order. Please could you check this out for me.

@preciouslittle1 hi, I am still awaiting a refund from the 12th December. Please could you look into this for me. Order number 2203523. Thanks

@preciouslittle1 hi, I am still awaiting a refund from the 12th December. Please could you look into this for me. Order number 2203523. Thanks

@Hermesparcels what happened to my parcel yesterday? Next day delivery it was supposed to be and it never arrived and had no further updates other than arriving between 5pm-7pm last night.

@preciouslittle1 Okay thanks

@Abbieheather If you responded to the email with a suitable date and this will be booked in and label sent for the collection

@preciouslittle1 hi, I am still waiting for a response to my enquiry from 4 weeks ago about a refund I was offered due to delayed delivery of a pram I ordered from you. Could you help please?

@preciouslittle1 How do I book a courier? It doesn’t say on the email.

@Abbieheather Yes, once we have received this back to us a refund will be processed :)

@preciouslittle1 Okay thanks. Can I get my refund then please?

@Abbieheather I have sent you an email with the return options for this.

@preciouslittle1 2203523. Attached is the email I had from you offering the return. I accepted this but since had the pram delivered but it was too late as i had already bought another one.

@Abbieheather For me to help you with this I do require your order number and I can then take a look into this for you.

@ASOS_HeretoHelp are you doing exchanges?

@ASOS_HeretoHelp Oh no sorry I didn’t know that. Great thank you!

@ASOS_HeretoHelp hi, I received my order yesterday, I want to return 1 pair of jeans but didn’t receive my receipt in the box? How can I return them?