Amazon Help

@watarukt 失礼いたします。Amazonです。 ご迷惑をおかけしております。 当サイトでは、サービスの改善につながるよう、梱包に関するご意見、ご感想をカスタマーサービスにて承っております。 よろしければ、以下のリンクをご覧いただけますと幸いです。 amzn.to/2Xp3LSp - 山本

おはよ いつもあまぞんには感謝してる 配達員さんもきちんとしてくれてるし… 大きなダンボールにTシャツ1枚(チビT)…何が届いたのか？間違いでは？と注文履歴確認しちゃったよ

@salted_wasabi 失礼します。Amazonです。ご迷惑をおかけしております。 「置き配を利用しない」に設定しても置き配がおこなわれる場合は、カスタマーサービスにて状況を確認させていただければと存じます。 お手数をおかけしますが、以下のURLよりご連絡いただけますでしょうか。 amzn.to/42zagVF -河口

Amazon、置き配にしてないのに毎回置き配するの何故？ 嫌がらせしたいんかな？

@NadiaLee We understand completely. However, we're unable to access accounts via social media, for your security. Please continue working with us via email, as that will allow us the access needed to take another look. -Sara

@AmazonHelp I just received a response. The rep made a mess of it now, and charged me over $12 for return shipping on an item that isn't as described on the site.

@AmazonHelp @amazon Is there a way you can have the UPS driver come back to pick up the item without me having to manually cancel and redo the refund request? For 2 days in a row, there was an issue with the UPS pickup.

@bikesh0808 We understand your concern. We'd like to take a closer look into it, kindly drop in your details here: amzn.to/4dvTjRg and our team will check and get back to you with an update within 6-12 hours via email. -Ragasree

@AmazonHelp it seems nothing is working out from your end

I ordered a kick scooter (left) from Amazon. But I received different type of product both in design as well as in brand. When I tried to return product with issued product received not same as ordered, the return could not confirm. @amazonIN @amazon Please look into..

@ChickenOniisama 失礼します、Amazonです。 複数回お届け予定日が変更されているご状況とのこと、ご迷惑をおかけしております。 よろしければ、一度ご注文状況をカスタマーサービスにて確認させていただきます。お手数ですが以下URLよりご連絡いただけますと幸いです。amzn.to/4tv2uHh -中山

Amazonで4月6日に注文したほうじ茶、二度の延期で6月発送予定になって流石に笑ってしまった 誰がほうじ茶二ヶ月待つんだよ

@creatorofnation We have been responded to your concern over DM, kindly check. -Ragasree

@AmazonHelp I had sent a message, please check and revert

Hi @OnePlus_IN. I have bought 1+ Nord CE 6 from @amazonIN though there is no return and only replacement from service center and You both proved me wrong. Camera is worst in this price segment and your customer support as well. INIPSO2026051301362. No USE youtube.com/shorts/nKLphXM…

ご迷惑をおかけしております。 本投稿内容につきましては、ご利用者様の貴重なご意見として拝受いたします。なお、一般的なご案内となり恐れ入りますが、出品者が販売・発送する商品がキャンセルされた理由やそのほかご不明点がある場合には、出品者に直接お問い合わせをいただきますようお願い申し上げます。 -藤原

@AmazonHelp メッセージも何もありませんでした。 出品者の都合だとしても、購入者に必ず連絡が行くようなシステムが欲しいです

Amazonから荷物が来ないなって調べたらいつの間にか出品者がキャンセルしてて草( ᐛ )𐤔 一言くらいくれや笑

失礼します、Amazon公式です。 せっかくご注文いただいたにもかかわらずキャンセルとなり、ご不快の念をおかけしております。 既にご確認済みの場合は恐れ入りますが、キャンセルにつきましてはご案内のメールが届いていないかメッセージセンター( amzn.to/4u3a11c )にてご確認いただけますと幸いです。 また、ご請求やお支払いが発生している場合は、ご返金をお待ちいただきますようお願い申し上げます。 -湯沢

湊三兄妹の香水をAmazonで注文していたんだけど発売日になっても発送されないと思ってたら勝手に注文キャンセルされていてブチギレ😉💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢

Olá! Lamentamos pelo cancelamento do pedido. Depois que a Amazon receber e processar a sua devolução, reembolsaremos você de acordo com a política de reembolso. Aqui pode rastrear a sua devolução: amzn.to/4tB1YYx. No seguinte link pode conferir os prazos dos reembolsos: amzn.to/4tB1Zvz. -Nan

Mano, que inferno é o serviço da Amazon! Não sabia que estava sendo tão lixo assim... tive que cancelar uma compra pq não chegou, falaram que só vão me reembolsar quando o produto voltar, pasmem, já tem 1 semana que está voltando ?? Compra nacional mano 🤡

@JessieJJ1645 We're sorry for the poor experience We'd like to look into this with you. When you have a moment please DM us using the link below. Make sure not to share personal details as this is a public platform. -Nani twitter.com/messages/compo…

It’s amazing to me how can a so called supervisor be so condescending, disrespectful, and argumentative towards a customer! I spend thousands of dollars for personal and business in amazon! I’m done! I’ll make sure everyone knows my experience and for the $ amount!

@AmazonHelp @JeffBezos @amazon I’m canceling both of my accounts, personal and business with Amazon tomorrow for their outrageous refusal to provide a credit for $634.81 (me returning an unused laptop bought by mistake) N using the credit for pricier laptop that would work for me

@cassio_jns Olá! Boa tarde! Sentimos o inconveniente. Sem compartilhar informação confidencial, pode nos informar, qual é a data estimada de entrega da encomenda desde “Seus pedidos”: amzn.to/2ZPq4TA pela DM? -Luna twitter.com/messages/compo…

@amazonbrasil que um dia foi referência em logística está absurdamente demorada, um pedido para 24 horas já está com 06 dias. Detalhe, há 2 dias está em rota de entrega, estou com medo do motorista estar perdido.

Hello there. You can follow the progress of selected shipped packages in real time on a map: amzn.to/3R6XivW. Since drivers have until 10pm local time to handle deliveries, please allow until that time to receive your package. If your package doesn't arrive by that time, and there's no updated delivery information here: amzn.to/NAYourOrders, please reach out to us here. We'll be standing by to assist you the best we can. -Tasha

@amazon sure is losing it when it comes to logistics… we use to know when shit was coming and now it just says “arriving today” maybe…

@Reichan_SSS210 ご返信をいただきありがとうございます。 お手数をおかけし恐れ入りますが、何卒よろしくお願いいたします。 -中山

@AmazonHelp 8時までは宅配から ロッカーか置き配に変更されちゃうんですね 不都合な事があったらまた調べてみます ありがとうございます

Amazonの「本日5時から13時までに配達予定」ってどういうこと ロッカー指定も置き配指定もしてないのよ 対面で5時に来ることあるの？ 8時に来た時も、早っって思ったけど 他の宅配業者も早くて9時からかな

Great to hear! Thanks for letting us know. We recommend viewing correspondence from our team here: amzn.to/NAMessageCenter. Please respond using the email associated with your Amazon account with any additional concerns, as they'd be in the best position to assist you further. -Ronda

@AmazonHelp I just submitted my info. Thanks.

失礼します、Amazon公式です。 お届けに際しご心配をおかけしております。 配送業者Amazonの配送状況についてお困りな点がございましたら、カスタマーサービスで詳細を確認いたします。 よろしければ、以下のリンクより選択可能な方法でお問い合わせいただきますようお願い申し上げます。amzn.to/4ws4t1Z -湯沢

前回はヤマトさんだったのにまた配送業者がアマゾンに戻ってる！！案の定「問題が発生しました」との文字……さすがスムーズに配送してくれないなあ。

Thank you for providing this additional information. We're sorry to hear you're experiencing an issue, using the link provided earlier. Here's a different link you can use to submit your details: amzn.to/42Sq1Y9. Our team will use the information submitted to escalate and investigate your concern further. A member of our team will respond with 12 hours. You can check for an email response in your Message Center here: amzn.to/NAMessageCenter. Please let us know when you've submitted your details. -Ronda

@AmazonHelp It says only the Amazon employee can use the link. I don't work for Amazon.

@Theleastofwhich We're sorry for the poor experience when you called! Please reach out to us via DM, without including any personal details or account information, so we can escalate this for you. -Sara twitter.com/messages/compo…

@amazon They don’t even get Amazon accounts in the Philippines, and you expect them to provide excellent customer service. Get over yourselves!

@zc33sv525en 失礼します、Amazon公式です。ご投稿内容拝見いたしました。 一般的なご案内となり恐れ入りますが、Echo端末のWi-Fiの接続に問題が発生する場合は、下記ヘルプページをご参照いただけますと幸いです。 amzn.to/4nuq59O その他お困りな点などございましたら、お気軽にご相談ください。 -湯沢

定期的にネットワーク障害起こすからAlexaに起こしてもらえないんだよな、どこが悪いんか帰ったら調査しよ…

@Sunfrost Hi! We'd like to help you with this. Please reach out to us via DM, and we'll do our best to assist. Further, please don't include any personal or account information. -Islam twitter.com/messages/compo…

@AmazonHelp Im having no resolution to my issue with support either by phone or using the chat system on Amazon.ca Can someone reach out to me to assist with a technical issue on my account? I have Amazon Prime, the issue is to do with shipments.