Amazon Help

@itz_arsalan007 We are sorry to know that you haven't received your complete order. Please check the available options to replace or return the product by accessing this link: amzn.to/3SVsNKh. -Swathi

Requesting Amazon to investigate this issue with the seller and provide a proper resolution for the missing items at the earliest.

@AmazonHelp @amazonIN @nch1915 I am extremely disappointed with this order experience. I purchased a 3-set trolley bag, but after receiving the parcel I found that only 1 bag was delivered instead of the complete set.

@mathayipoyi @mathayipoyi We understand your concern. We strive to deliver a positive customer experience and will use your inputs to enhance our services going forward. -Swathi

How from millions of orders amazon will decide my footwear size? It should be from my previous orders, isn't it??

@harshaisonline We're sorry to know about your issue with the exchange. Please report this to our support team from here: amzn.to/3JT9ckz, and our team will help you. -Sadrushya

Hi @amazonIN, I'm trying to exchange my Infinix Note 50X on Amazon, but the exchange page says "Entered IMEI does not belong to selected brand & model." The phone was purchased new from Flipkart, and the IMEI is correct. Could you please check and help? @AmazonHelp

@dzdydx 失礼します、Amazonです。配送に問題が生じているとのことで、ご迷惑をおかけしており誠に申し訳ございません。 やむを得ず商品が配達不可となった場合は商品がAmazonへ戻り次第、自動で返金手続きが行われます。詳しくはこちらのヘルプページ( amzn.to/44Zl9Bg )をご参照いただけますでしょうか。 -中井

販売元も出荷元もAmazonなのだけど、配達不能トラブルで荷物は返ってしまった。そして注文をキャンセルさせてくれないので再発注もできない。(カスタマーサポートのチャットから依頼して請け負ってくれたのに未キャンセルステータス)

We are sorry for the unpleasant experience you had with our services. We'd like to escalate this issue to the concerned team. Please reach out to us via DM using the 'Send us a Private Message' option below, without including any personal or account information. We'll do our best to assist you in this regard. -Jessvica

Order Details: 📦 Order: #402-8908370-3862744 🛒 Product: V-Guard iMagno 410 NX AC Stabilizer ✅ Quantity Ordered: 3 ❌ Quantity Received: 1 📅 Delivery Date: 9 July 2026 @amazon @amazonIN

@AmazonIN I ordered 3 V-Guard AC stabilizers but received only 1. Your agent told my mother the other 2 would come later and took the OTP. They never arrived. Now I’m accused of violating your policy. Deliver the 2 missing units or refund me.

@_pd15 As informed above, please submit your details through the link shared above, and we'll get back to you within 6-12 business hours. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sathya

@AmazonHelp Amazon Tracking Id: 630181914065 Concern Amazon Return Pickup Failed 5 time even after contacting support. Obvious Solution: Picking up Product Amazon Solution: Mingle with Support to get new date.

@_pd15 We get your concern. We have responded to your concern over DM, please check the same for further help. -Sadrushya

@rdziwandi We're sorry to hear you've had this experience! Please reach out to us via DM by clicking the link below. Please don’t share any personal account details. We'll do our best to assist you. -Sandra x.com/messages/compo…

@amazon @VivaTech Amazon is very unfair and does not respect customers. My deliveries get lost and instead of them investigating why they suspend my account for raising the complaint.

If your chips and models aren't built in lockstep, you're already behind. At @VivaTech, Amazon SVP Peter DeSantis—who leads a new org uniting foundation models and custom chips—explained why they have to develop together, not in sequence. 🤝 "If the chips are not telling the model designers what capabilities are coming and where they can optimize, then we're not doing the science necessary to take advantage of those capabilities until the chips are available—and then you're waiting months and months." Amazon has been doing this since day one. That’s why Trainium is a chip of choice for AI companies building applications from large language models to world models and more.

We're sorry for the unpleasant experience you've had. We'd like to escalate this further. Please reach out to us via private message through the 'Send us a Private Message' option below, and we'll do our best to assist. Further, please don't include any personal or account information. -Sadrushya

@AmazonHelp I am extremely disappointed with the conduct of a doctor contacted me on my Amazon order **408-**525-7978732 (Curever - Minoxidil) on 11 July 11:40 PM.Instead of providing professional medical advice,doctor mocked my English, disrespectfully, and verbally abused.

@Aditya21987314 @amazon @VivaTech @Aditya21987314 We understand your concern about the order's delivery. Delivery estimates are calculated based on factors such as the delivery address, product availability, seller, and so on. Please wait until the estimated delivery date. Thank you for your patience. -Devasena

@amazon @VivaTech What is that Amazon u I have purchase prime thought that I got the 1 day delivery I order 2 item it’s make 1 week to deliver n this one still not confirm for delivery

@rubymatthy We are sorry to know that you have received damaged product. Please be informed, We do not have compensation policy. Kindly create a return/replacement through returns center via link here: amzn.to/496tlCE; -Devasena

@amazonIN I received a damaged order and I haven't received any recompensation for it

Olá, sentimos muito que ainda não tenha recebido o seu pedido, sugerimos por gentileza aguardar o novo prazo de entrega que deram para você. Por gentileza, lembre que as entregas nosso site são feitas 7h às 22h, você pode verificar as atualizações no processo de entrega do pedido pelo seguinte link: amzn.to/3TerbeG -Tamy

Mano a @amazon simplesmente me esqueceu Já estou com 4h de demo daqui a pouco lança Ocarina of time e não vou ter tempo para jogar o Rebirth pq ele não chega.

We are sorry to know the inconvenience caused with service. Could you please elaborate on your concern, so we can assist you further? We'd like to escalate this for you, please send us a Private Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Devasena

@delhivery I truly feel 'blessed' to have experienced such atrocious service from you in my life.What metal are you made of?Shameless @amazonIN Is this the policy of the world's No. 1 online shopping company?One ought to feel at least a little ashamed of telling lies.

Olá! Lamentamos que suas mangas tenham chegado assim. Por segurança, não temos acesso aos seus dados, assinaturas, conta ou pedidos. Poderia gentilmente nos chamar na DM para verificar o acontecido? Só solicitamos que não passe dados pessoais ou de pedidos, por favor. Basta clicar no link: -Luna

qual é a dificuldade da amazon de embalar os mangás direito? a embalagem é tão fraca que a maioria dos mangás vêm todos danificados pqp

@gaurav0721 As informed clearly, we don't have access to your account details on social sites. kindly drop in your details in the link shared earlier. Our team will review it and provide an update within 6-12 hours. -Furqanuddin

@AmazonHelp Mr. Furqan FYI already everything given in message as well & I have told you these things multiple times..If you want further understanding please see Order ID which I have already provided & don't give lame execuses & provide solution rather than wasting time

@AmazonHelp @amazon @amazonIN I have purchased TV Order # 407-4491886-6886754 & installation fee is already paid but Xioami Engineer is saying they will visit only if mounting device is bought from them.I already have my own device so plz resolve issue asap

Hello! We're sorry to know your mum has been dealing with these delivery issues! Our team would like to take a closer look into today's delivery. Please send us a direct message, so we may provide a link to contact us. Be sure not to share personal or order details at this time. -Christie

@JulesB_07 @AmazonUK They’ve been appalling recently - out of the 8 last deliveries to my mum only 2 were delivered without any delays & as per delivery instructions! She had 2 smashed tubs of bird seed delivered today - idiot driver just chucked the parcel over the gate!

Not happy @AmazonUK half of it gone !’ 😡 and all over my carpet all over my Kitchen thanks very much ! ! Maybe you easy to clean up the mess after a 12 hour shift !

@SportingNest We're responding via DM. -Sandra

@AmazonHelp I have done, but my two frustrating conversations with your online chat people have taken nearly an hour and I've got almost nowhere with them.

@AmazonHelp are currently giving me two options to return a faulty garden strimmer with a damaged battery. Royal Mail collection, for which I am to wait in from 8am to 7pm - no time is allocated, so I must wait all day, or Evri drop-off for which I need a printer.

@fx5ZG2B30t33504 ご返信ありがとうございます。 恐れ入りますが、引き続きご連絡を今しばらくお待ちいただければ幸いです。 -三浦

@Ashwani18656853 Please reach out to our support team. amzn.to/3JT9ckz here and ask them to redirect you to our Specialist team. Kindly followup with our Specialist team for any further assistance on this. -Sathya

@AmazonHelp @amazonIN @jagograhakjago No one has tried to contact me. I have received the fake product from you and you didn't have any concern. You are playing with the consumer help and showing no responsibility.

@amazonIN @jagograhakjago bought this product vide order id 407-4042485-5912324 from Amazon on 8 july. Scanned the barcode provided on packet for checking genuineness. It showed fake product. Amazon has refused to return

@ANKITSHUKLA9 Kindly check for an email sent by our team with the subject line as 'Your Amazon.in Social Media inquiry'. You may check the same on our Message Center here: amzn.to/2nCyLLP. -Swathi

@AmazonHelp Very poor support not received any call

@amazonIN , I specifically requested Sunday delivery, but my package went out for delivery on Saturday instead. When I called to reschedule it for tomorrow, Sunday, your agent accidentally rescheduled it for July 19th! Just saying sorry Please correct my delivery date to tomorrow

@unholymarco We're very sorry that you have been waiting for so long! We are pleased to take a closer look at this. Please get in touch with us via the following link so that we can have a look at your customer account: amazon.de/kontakt. -Emma

@AmazonHelp I want my physcal copy which was due 10 July. Now its end of August. Why?

Hey @amazon wheres my Vinyl copy of count your blessings from @bmthofficial ?