Amazon Help

@SSoni96564 @delhivery @amazonIN @SSoni96564 As informed earlier, we request you to check for an email sent by our team and reply to it for further assistance regarding your concern. You may check the same on our Message Center here: amzn.to/2nCyLLP. -Mariam

Hey @delhivery , i want to bring to your notice that certain suppliers are quoting you as partner on amazon order and mentioninh wrong tracking id. @amazonIN

@3Eavatarstate We understand your concerns, and our apologies that there isn't a delivery date for your order yet. We'll contact you via email as soon as we have any updates. You can also see all messages from us in the Message Center: amzn.to/NAMessageCenter. -Laura

@AmazonHelp @amazon Just confused how we’re a day after launch and no updates. Shame on me for trying to get a physical copy I guess

@amazon this came out yesterday. I can’t even get an estimated delivery date yet?

@sleezy305 Apologies, please submit more info via this form: amzn.to/4cTpPho, so we can look into this for you. After the form is submitted, we'll reply by email as soon as possible, within 12 business hours. -John

@AmazonHelp How bout you give me a link to customer service Nbr no need anything else

Amazon so full of shit. Their main business is delivering packages but the app deters u from contacting customer service or points u to nowhere if u didn’t receive your package. All I’m looking for is a contact Nbr or link to dispute delivery

Amazonです。 商品のお届けについて、ご心配をおかけしております。 配送業者がAmazonの場合は、お届け予定日当日中22時30分（他の配送業者の場合は21時）までのお届けとなります。 誠に恐れ入りますが、注文履歴に記載の情報を目安に、到着まで今しばらくお待ちくださいますようお願いいたします。 なお、現時点で未発送、またはお届け予定日の最終時間から48時間を経過しても届かない場合はお知らせいただけますでしょうか。 -桜井

即日発送して今日届くようにしたのにAmazonから荷物届かない。🥹

@hokushi48 Amazonです。 ご不便をおかけしております。 Prime Videoのスキップボタンに問題が発生している場合、アプリおよび端末の再起動をお試し頂きますようお願いいたします。 改善されない場合はお知らせいただきますようお願いいたします。 - 原田

iPhoneのprime videoの10秒スキップのボタンが左右逆になっちゃってるんだけど、自分だけなのかな…。 使いにくい。 ( ･з･ )

@fivesoszoraia Olá! Sentimos muito por este inconveniente com o seu pedido. Para que possamos ajudar de outra forma, poderia nos chamar na DM abaixo? Apenas não compartilhe dados sensíveis devido à proteção de informações. -Pah twitter.com/messages/compo…

aí não consigo cancelar e eles não enviam!

We understand the frustration! For security purposes, we don't have access to accounts or order details on social media. If you've any further questions or concerns please respond to the email message Thursday, 19th March at 14.18 GMT. You can see that any time in your Message Centre: amzn.to/3km7dcb. Let us know if we can help with anything else. -Toshiba

@AmazonHelp PLEASE tell me how I am back here because your staff are uncapable of understanding someone's disabilities and having complete disregard for them? Not only have I waited 5 days for a better solution they came up with the exact same bleeding solution. Are your employees OK? 😩

🚨 Amazon is planning to invest £40B in the UK over the next three years, supporting thousands of jobs nationwide. From four new fulfillment centres to expanded London offices & enhanced AI infrastructure, we're investing in communities across the nation to drive innovation & growth 🚀

@aksbombsrs We are sorry for the unpleasant experience you had with the return of your order. We'd like to escalate this issue regarding the return of your order to our team. Please reach out to us via Direct Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Akamsha

Fraud by @amazonIN @amazonIN After delivering an damaged product on 4th feb 2026 i requested an refund for the same instead of picking up the order they appointed a carrier @delhivery for this whose services have been disrupted and the pickup has been getting canceled

Amazon公式です。ご心配をおかけしております。 Amazonの注文履歴では配送業者より連絡をうけた配送ステータスを反映しておりますが、まれに反映に遅延や相違が発生している場合があります。お受け取り済みでしたら問題ございませんのでご放念ください。 万が一問題が継続する、頻発する場合などの際にはお知らせいただけましたら幸いでございます。 -月野

Amazon届いたけどずっと配送中になってる

@iksg1919364810 ご不快の念をおかけしております。 お届けをお待たせしており心苦しく存じますが、どうぞよろしくお願いいたします。 -桜井

@AmazonHelp 4日前に「届かない」って投稿したのはシカトした癖にいきなり流暢に説明しますね。

Amazonで在庫ある内に注文したのに未だ引き落としもされず届きもしません。 この場合無在庫販売等の罪に問われないんでしょうか？

@utopia_3_ ご返信ありがとうございます。 恐れ入りますが、よろしくお願いいたします。　木村

@AmazonHelp ありがとうございます

うーん、Amazonでポチした子達は来たと思うんだけど(メディウムの箱しか開けてない)マスキングフィルムを忘れていたよ...世界堂の小さい店舗にもあるかな...あとAmazonさんポストに無理やり突っ込むのやめて壊れるから...片方玄関前だったのに...

@Sniff_Fire Amazonです。ご投稿内容拝見いたしました。 以下ページにアクセスいただき「自分のアカウントにログインすることができません」をご選択いただけますでしょうか。 amzn.to/3LcbxKZ 「お困りの場合は〜」の部分をご確認いただき、ご連絡をいただけますと幸いでございます。 - 福田

Amazonで不正アクセスの疑いでアカウントロックされてログインできず、解除したかったらカスタマーサービスに連絡しろって来てるのにカスタマーサービスへの連絡はアカウントのログインが必要なのあほすぎるだろ

@teamlovebird 失礼いたします、Amazonです。返信がないとの事で、ご心配をおかけしております。 よろしければ、商品の「出荷元（発送元）」を以下「メッセージで返信」ボタンより、DMにてお知らせいただけないでしょうか。 その際、注文番号や伝票番号等の個人情報は記載なさらないようお願いいたします。古賀 twitter.com/messages/compo…

Amazonの定期便、在庫がないと勝手にキャンセルされて困るよ。 問い合わせしたけど返信ないし。 白の綿ロープ別の輸入してるところで買うと1,000円くらい高いんだよね…

Olá, bom dia! Com licença. Queremos te ajudar! Pedimos para nos chamar na DM, utilizando o link no final da mensagem. Por segurança, recomendamos não compartilhar nenhum dado sensível ou o número do pedido no relato, preservando a privacidade e a exclusividade da sua experiência. -Thábata

Dona @amazon , cadê a ração da minha cachorra? @awscloud @AmazonHelp Quem caralhos é esse cara que recebeu minha encomenda, mas vocês não podem fazer nada até amanhã? Que atendimento é esse? Pago prime e o produto pra ter esse tipo de atendimento?

We're sorry for the issue you're facing with your Amazon account. Kindly reach out to our Account Specialist team here: amzn.to/2V5g1b1, we'll assist you further. Please be noted that our accounts team is available from 7am to 2am via call. Kindly access the link, select 'I cannot sign into my account' option and reach out to our Account Specialist team using the number available. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha

@AmazonHelp My account was locked after adding Amazon Pay balance (₹622.18 deducted from my credit card). Your investigate@amazon.in email is bouncing. Please help me get my account back and my money refunded. My account is locked i can't login or reset my password

@legacycalib Hi there. We're really sorry for the inconvenience What Amazon website is your account on; (.com, .uk, .de, etc.)? Please reply by DM via the link below, but please don't share any personal/account info -Hams twitter.com/messages/compo…

@AmazonHelp Hi, I'm trying to create an Amazon account to use KDP but I'm stuck — OTP never arrived, now my number is locked out from too many attempts, and the CAPTCHA keeps rejecting correct answers. I can't get past registration at all. Can you help?

@SSoni96564 Kindly check for an email sent by our team with the subject line as 'Your Amazon.in Social Media inquiry' and reply to it for further assistance. You may check the same on our Message Center here: amzn.to/2nCyLLP. -Mariam

Its intresting that i m posting screenshots of amazon order and product status, which is being deleted from this platform again and again.. is there any collaboration between x and amazon ??? @amazonIN

We're sorry for the unpleasant experience you had with the delivery of your order. We'd like to escalate this issue. Please reach out to us via Direct Message through the 'Send us a Private Message' option below. Further, please don't include any personal or account information. -Indhu

@amazonIN hi team, i dont see any option to chat with CS agent anymore or contact amazon directly in the ios app. Only menu items to choose from. Its been 2 days delivery is failing without contacting us, and I need to get confirmation it will be delivered soon.

@Elizabe94605544 We understand your concerns! Due to account security, we can't access your account details via Twitter, but we'd like to help. Please use the following link: amzn.to/NAContactUs. Let's look into this matter together, and we can provide additional assistance. -Toshiba

@AmazonHelp Yeah I can't find it. Is there a way to search by the amount charged? It's a bit confusing to click through everyone and not see the number charged. Or if Amazon can send what was purchased on the card.

@amazon I have a charge from Amazon for $78 but I can't find the purchase in my Amazon history. How do I find the charge? Or dispute.

This being a social platform, we cannot arrange a callback for you via this medium. We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing your order or account specifics, and we'll do our best to assist. -Nivedhan

@AmazonHelp I have tried it just goes round and round and round. Such a horrible experience to reach to customer support team from such a big company. Can you arrange ma direct call? Or give me direct helpline number to call????? Where is the human touch here?

@amazonIN pathetic services from @AmazonFresh no way to call CC as well. Feels like a scam.