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102 posts


@AvantiWestCoast I had to get off at MK and take a taxi to London Euston, will you be reimbursing my costs for this? Separately, I’ve submitted my delay repay claim for the train cancellation.
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@AdAdam1986 I'd recommend waiting for the updates for the time being, Adam. The line is completely blocked and we're waiting for information from the affected area. - Miles
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@AvantiWestCoast why has the 16:23 Crewe to London Euston stopped at Tring???
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@AdAdam1986 This is due to the emergency services attending an incident as posted here x.com/AvantiWestCoas… - Miles
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@AvantiWestCoast Didn’t see train manager unfortunately, but noticed it was coming from the toilets. Spent £148 on my ticket… feel like I’m owed money back for this experience.
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@AdAdam1986 Hi there, have you spoken to the train manager as they pass through the train so they're aware of the issue? If you can, it might be more comfortable for you to find a seat available in another carriage. There are 3 unreserved carriages: C/G/U? - Beth
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@AvantiWestCoast coach E 16:33 London Euston to Manchester Piccadilly absolutely stinks of sewage. What dan be done about the smell please? It’s making people feel travel sick.
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@adammirza3000 Hi there - thanks for letting us know about this. To pick this up with our customer care team, please head to our website and fill out the contact form: kpsnacks.com/contact/?sm=tr… . Thank you!
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@AvantiWestCoast Sorry, 16:32 I meant. It’s always on, why is it cancelled today?
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@adammirza3000 I can't find a 16:33 train I'm afraid, Adam - Sama
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@AvantiWestCoast hi, the train times from Hartford to London Euston today look different to last weeks timetable? Are the trains disrupted today?
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@adammirza3000 The 16:23 and 16:55 train is running as planned from Crewe to London Euston, Adam - Sama
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@adammirza3000 Hi Adam, can you let me know which services are different? Thanks, ~Cat
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@thetrainline why are the trains from Hartford to Crewe different today from last week?
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@AvantiWestCoast Ok. Its from Hartford to Crewe, then Crewe to London Euston.
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@AvantiWestCoast does your Crewe to London trains have a stronger wifi upgrade option, happy to pay for it on my journeys rather than using the standard free one that always cuts out?
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@adammirza3000 Please tell us more about your experience here : bit.ly/3IUsKpy
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