Adare SEC

Huge thanks @digitaldoughnut for featuring our latest research-led article. Building on findings from our #CCM research report, our CCO Allan Rowan examines the fears surrounding remote working, specifically relating to the impact on #CX & customer comms. hubs.ly/Q015mnsB0

75% of businesses state that their internal processes and ways of working are hampering the speed of change when it comes to #digitaltransformation of customer communications. This is just one of many insights and key findings in our new research report. hubs.ly/Q010k0mg0

Season’s greetings to you all, we hope you have a Merry Christmas and a prosperous New Year.

Our new research report gets straight to the heart of current customer communication management (CCM) thinking. Today’s business landscape is very different to that of 18 months ago, and strategies and priorities have changed. Get your free report here. hubs.ly/Q010jVXJ0

We’re excited to unveil our new, freely available research report ‘Customer Communication Management in the New Normal – Priorities, Pain-Points and Ambitions’. This accessible report provides real insight into current #CCM strategy. Read more here! hubs.ly/Q010jVKt0

Business analyst Forrester recently gave its #CustomerExperience (CX) predictions for 2022. We’re working with businesses to map-out their CX journeys, guiding them sensibly from their legacy solutions to fully integrated communication solutions. hubs.ly/H0_GnFc0

We’ve upgraded our market-leading content management platform SmartEdit with substantial additional features to make the creation, editing and approval of document templates and assets even more efficient. Read about the SmartEdit v14 features here: hubs.ly/H0-S7yR0

We are delighted to announce the sale of Adare SEC to @OpusTrust from our private equity owners, @EndlessLlp. Find out more here: adaresec.com/resources/opus…

Fashion industry magazine Drapers recently gathered together digital experts to discuss what omnichannel means in the new era. We’re guiding customers step-by-step, identifying sensible start-points and driving them towards a more dynamic CX offering. hubs.ly/H0-mtjv0

We’ve just announced our new, feature-rich SmartEdit v14 which delivers even more dynamic advantages such as the ability to make universal changes to several documents by amending a master template once. Check out our video to find out more here: hubs.ly/H0-jvP10

Stepping back and viewing operations from the outside in puts the customer experience at the heart of decision-making. We’re helping customers to identify typical customer journeys and to map out the route to elite communications. Read more here: hubs.ly/H0-7dRT0

Our free Comprehensive Guide to Hybrid Mail includes a quick-glance implementation checklist for businesses that are close to committing to a hybrid mail investment. Get your checklist here: hubs.ly/H0Zn-zv0

Our recent ‘A Day to Make a Difference’ initiative saw many colleagues volunteering around the country to help various causes. Activities ranged from cutting back foliage, cleaning colleagues’ cars and litter picking. A big thanks to all involved!

Hybrid Mail – just how much money could this communication management technique save you? Within our free Comprehensive Guide to Hybrid Mail we’ve included a cost calculator that gives you an instant estimation of potential savings. Read here: hubs.ly/H0ZnXjZ0

Our Public Pledge governs every element of the business. Sometimes even the smallest changes can make a real difference. We’re asking all colleagues to reverse park into parking spaces. This simple act has an impact on safety and on reducing carbon emissions. #publicpledge

Hybrid mail’s time is now. Solutions for today’s post-pandemic ways of working are helping to cut costs and drive efficiencies. But what can #hybridmail achieve for your business? We’ve put together a free guide to hybrid mail, take a read here: hubs.ly/H0Z6jH30

Contract extension awarded to NHS research partner "We take great pride in assisting them with their essential work on behalf of the NHS." @AdareSEC @IpsosMORI printmonthly.co.uk/News/Industry/… #NHS #research #PatientCare #business #ContractExtension

We are delighted to have been awarded a contract extension with Ipsos MORI for the annual NHS GP Patient Survey. It’s #NationalCustomerServiceWeek this week too, so what better time for news of this long-term partnership to break? Full story here: hubs.ly/H0YR8Hj0

.@AdareSEC wins 3 year contract extension to work on NHS GP Patient Survey for @IpsosMORI prolificnorth.co.uk/node/30699

As part of our Public Pledge initiative, our Adare SEC colleagues have embarked on a Virtual Mission to raise money for three charities @ForgetMNotChild, BENS Group Community Centre and @base51, all of which are local to our sites. Good luck to all our colleagues taking part!