Adel

@wiltscouncil 25 mins on hold and still waiting. What is considered acceptable to you? Because this isn’t acceptable to me

@nsandihelp Surely that’s irrelevant? It’s a premium bonds account

@AdelTB What is it you're trying to do with your account and what type of account is it? Lacey

@nsandihelp desperately need to be able to access my account! You say I must take a call. No call comes through just a text to say I’ve missed your call. Done this 3 times now! Please help. Really need access to my account

@nsandihelp A mobile. I am abroad but that shouldn’t stop me from accessing my account

@AdelTB Thanks for getting in touch, Is the number we are calling a landline or a mobile? Alex

@pets4homes no reply to 3 emails now!! You have my money for an advert you won’t post and no one will contact me with a way to resolve. This isn’t acceptable! No phone number, only email which no one ever replies too

@HMRCcustomers I’ve spent nearly 5 days trying to call and get someone on web chat. There must be another way!! You have my money and haven’t attributed it to my account. There HAS to be a way I can contact someone. Your systems are not working!

@AdelTB Webchat is open until 10pm and the phone line should be quieter earlier in the morning. Richard

@HMRCcustomers please help. I paid a tax bill but didn’t put my reference number. No one answers phone, online chat never answers, no email. How do I get in touch to let someone know it’s my payment? Thanks

@HMRCcustomers I have tried so many times but no one ever replies! The phone is never answered and the webchat is always busy. That’s why I tweeted. How can I get through to someone?

@AdelTB You would need to contact the self assessment department, either by phone or webchat so that we can try to trace the payment you have made. gov.uk/government/org… Richard

@HMRCcustomers Self assessment tax bill

@AdelTB Hi Adel. Can I just check with you - was the payment for a PAYE tax bill or for a self assessment tax bill? James

@Barclaycard over 1hr on hold!! When is someone going to pick up? Not acceptable

A novel approach to counting calories 🤙 shakalifestyle.co.uk/saving-calorie…

The time trial course set and ready for racers 😁 @frogbikes #bikeforbart #andrewsimpsonfoundation #tudorsailingclub

@GoogleMyBiz applied for verification code 11 days ago but you didn’t include house no, name or street address so it’s never going to get here. I can’t change details without code! What can I do to get the code?

Never one to take it easy, in 3 days we crammed in 24 individual passport control’s, 4 countries, 3 ferries, 2 flights, 2 taxi’s, missed the helicopter flight not once but twice (good… instagram.com/p/BtmMz2Yl7Z2/…

Doing this has given me so much pleasure. Flicking #throughtheyears in photo style 😍 #10yearchallenge children age you in the best way possible #partnersincrime #playmates I am the… instagram.com/p/Bsuvj4iFMTz/…

A fantastic way to welcome in a new year. Fireworks at the beach and a swim at sunrise #upwiththesun #newyearswim #fireworksatthebeach #skinnydip #allthedogs @ Boscombe Pier instagram.com/p/BsIDCz5Fgnj/…

@spasypaddy I will be doing full open water course ASAP you will love it!

@AdelTB I'm going to learn in 2019! Can't wait

First time diving for all of us today. Absolutely brilliant I genuinely thought I wouldn’t be able to do it but after a small panic attack and the fear of holding the kids back I took a… instagram.com/p/Br52OCtluuS/…

@peteaylward @djmmorgan 😂😂

@djmmorgan Yeah I can’t imagine diving in the UK is quite the same! Especially this time of year 😬

@AdelTB Enjoy Adel - so much fun in clear blue waters 😊 it’s a bit different off the S. Coast of the UK 🤣