Aflac

@mattcudney We're sorry to hear about your experience, Matt. Please send us a private message, so we can help escalate your concern.

@aflac Your customer service sucks. It’s 2026 and you require a fax (or mail) yet your fax number is busy or out of service. Tried for 2 hours this morning and again this afternoon. Meanwhile you just keep taking money out of my dead parents’ account. Unbelievable. #aflacsucks

@cynthiaxgarza Hi, Cynthia - We're sorry to hear about your experience. Please send us a private message, so we can help escalate your concern.

@aflac is a joke! I have had to call almost daily trying to get $33.30 refunded to my account. I get a different story every time I call. No one ever knows what’s going on. #aflac #insurance #CancerCare #illness #criticalcare

@DennisBreedlove We're sorry to hear about your experience, Dennis. Please send us a private message, so we can help escalate your concern.

@aflac missed a pay cycle waiting on on approval. Either approve it or deny it. So far not a fan of AFLAC if all they do is take advantage of people that don’t subscribe to AFLAC! Missed pay because of them is a red flag to all.

@MommaBear142129 Hi, thank you for reaching out! We're sorry to learn about this experience. Could you please send us a private message so that we can help?

@aflac hello I’ve been waiting for a cancer claim to be paid out since Jan. I’ve provided all documents asked of me. I’ve spoken to numerous reps. Still no response. I need the help. Please.

HERstory made. 🤝💙

@NdaNickofTime Hi- We're sorry to learn about this experience. Could you please send us a private message so that we can help?

@aflac has the worst level of communicative response time.

@JoDetavernier Hi Jo. Please contact Aflac's Customer Solutions Center directly at 800.992.3522 for assistance.

@aflac I want to talk to support.

@Troyztoys We're sorry to hear about your experience, Tee. Please send us a private message, so we can help escalate your concern.

@aflac makes everything about a cancer claim so difficult. One person there tells you one thing, the next tells you the complete opposite. If you ever get cancer, just know cancer isn't your only battle, the insurance companies can be worse than the cancer. Sad.🤕

@Teufels_Advokat We apologize for any frustrations you have and would like to help address any concerns. Would you send us a private message so that we can assist?

@aflac I have found Aflac was a great secondary insurance provider until you attempt to cancel a policy in November and continue to get billed through January. Then you are sent three forms asking for information YOU ALREADY PUT ON FILE TO GET YOUR 3 POLICIES YOU HAVE HAD W/ FOR YEARS.

Headset. Calling plays or writing checks, the Aflac Duck stays on! 💯

@Teufels_Advokat We're sorry to hear about your experience, Cody. Please send us a private message, so we can help escalate your concern.

@aflac Aflac worked well for years—until I canceled in November and was still billed in December. Being repeatedly asked to resubmit information they already had on file was infuriating.

😎😎

@TalesDope We're sorry to hear about your experience. Please send us a private message, so we can help escalate your concern.

What in the actual fuck @aflac !!! My 96 yr old gram has paid into your system for 40 years with ZERO claims and you DENY her insurance claim for SNF. Go straight to hell. Do not pass go, but I’m sure you’ll find a way to collect 200 dollars you fucking crooks!!!

@Hermit_Hill_ Hi, Hermit- We're sorry to hear that you aren't satisfied with your recent experience. Could you send us a DM so that we can further assist?

@aflac Thanks for my Aflac rep. who left before I could update my beneficiary name because people have a lunch hour. Totally unacceptable oh I can't change it over the phone. What a piece of crap reps. you all have. Sincerely thanks really appreciate it.

@AlexStoneGaston We apologize for any frustrations you have and would like to help address any concerns. Would you send us a private message so that we can assist?

@aflac @godofalgebra My duck says AFLAC is a scam

Got a duck at the presentation. @aflac @MountToday @ArchNY_Schools

@AbracaDebraG77 We're sorry to hear about your experience. Please send a private message so we can help escalate your concern.

@aflac @aflac is a rip off! They are writing policies for people and then refusing to pay their clients when they are in disabled and in need of benefits. I pay over $200 in premiums a month since 2018 and when I put in my claim for benefits I was denied.

@AbracaDebraG77 We apologize for any frustrations you have and would like to help address any concerns. Would you send us a private message so that we can assist?

@aflac don’t trust AFLAC, that Duck or their lying representatives. They will send you on a wild goose/duck chase and won’t pay you any benefits. The company doesn’t have supervisors. They links to the appeals process doesn’t work. They never call you back as promised.

@SleepWalker912 We apologize for any frustrations you have and would like to help address any concerns. Would you send us a private message so that we can assist?

I know who the real SC is…. 😏🤭

@vagamecock12 Hi, Matt - We are truly sorry to hear about your experience. We sent you a DM. We would love to help!

@aflac why am I receiving paper checks in the mail when I’ve requested direct deposit for my claims ?????

@lmills30 Hi, Danielle - We truly apologize for any frustrations you may have. We sent you a private message yesterday to help escalate your concern. Please review at your convenience. We look forward to your response.

Fuck you Judy @aflac #Aflacwillhaveyouon the streets @ConsumerReports #noresolution

@Sonya00445517 For questions about your policies, we recommend reaching out to your Aflac agent as they are the most familiar with your policies. You can also connect with an Aflac representative by using our live chat: aflac.com/contact-aflac/…

Dear @aflac WHATEVER ACCOUNT YOU HAVE LOCKED KEEP IT LOCKED UNTIL SEPTEMBER 2028 I’ll ADDRESS IT THEN. THANK YOU

@bucketexpress We deeply apologize for any frustrations you may have. Please send us a private message so that we can assist you.

@aflac why do yall take forever to get anything done