Alexforbes

Retirement anxiety is real. But so is the power of starting small. From small savings to small contribution increases, consistent actions can change your long-term retirement picture. We can help you take the next step at your pace. Learn more: bit.ly/3xcwYqp

@KB_medupe Hi Kebeditswe, please accept our apologies for any inconvenience caused. Kindly note that we have responded to your DM, and this matter has been escalated to the relevant team.

Following my complaint, @alexforbes requested my details via DM, which I provided. Still no response. Claim 10768644 remains unpaid with prior delays & conflicting info. I need this resolved today—confirm payment/POP or provide a firm date, or I escalate to Funds Adjudicator.

@KB_medupe Hi Kebeditswe. Thank you for bringing this to our attention. We have DM’ed you to get additional information to escalate this for you, please respond as soon as possible. Our Client Services team will be more than willing to assist you with your query.

@alexforbes Extremely dissatisfied with Alexander Forbes (Claim 10768644).Status shows “Payment” but no funds. Inconsistent info, sent from pillar to post. Given Std Bank settlement letter (receipt confirmed). 27 Mar payment not honoured.Urgent intervention needed

Retirement may feel far away, but the decisions you make in your 20s and 30s have the biggest impact on your future financial independence. In this episode, Nomfundo and Kurtney unpack: • Why starting early matters • Common retirement myths • How employer retirement funds work • The power of compound interest • Practical steps you can take today Start small. Start now. Your future self will thank you. 🎧 Listen here: bit.ly/3PsDRwR

@MossoVaal Hi there, please accept our apologies for any inconvenience caused. Kindly note that we have sent you a message via DM.

@alexforbes why is my section 14 transfer request treated like I owe you something? Documents were filled and submitted on the 21st of Jan and Im being sent from pillar to post just to complete this transaction. Is this what you call customer service??

We know setbacks like job losses, business challenges or unexpected life events happen and can disrupt your plans. But starting over later doesn't mean giving up. Stay resilient, learn new saving habits, rebuild and find hope because we understand that financial journeys aren’t always linear. No matter where you are, it’s never too late to start planning, rebuilding or reshaping your future. 👉 Take control of your financial comeback today: bit.ly/4aKJ8YO

Retiring comfortably isn't just about being able to stop working. It’s about: • covering essentials like food, shelter and healthcare • keeping up with rising everyday expenses • having enough for travel, leisure and unexpected costs ⏱️ Just one hour with an Alexforbes adviser taps into hundreds of hours of expertise from our teams. It gives you insights and advice to plan confidently and make the impact you want. Ready to secure your future? Let us back you up: bit.ly/4aKJ8YO

@given_geee @PacknStackZA Hi there, apologies for any inconvenience caused. Kindly note that we have sent you a message via DM.

Good day @alexforbes. I need your assistance regarding my provident fund withdrawal. I've sent my documents to @PacknStackZA and am still waiting after months. Not sure if HR @PacknStackZA are meant to submit my forms after months. Please assist.

@zues_funani Hi Zusiphe, our sincerest apologies for any inconvenience caused. We have responded to your message on Instagram, we would like to keep the messages on one platform.

@alexforbes I am extremely disappointed with the service from Alexforbes. I have been waiting over 4 weeks past no communication or resolution. Multiple emails and calls have gone unanswered, and there has been no sense of urgency or accountability throughout this process

We chatted to Nimisha Bhawan, Head: Investment Advisory at @alexforbes live from the @SAVCAssociation PE Conference 2026. A must watch: youtu.be/IyHAp6ka2CI

@NkhensaniVukeya Hi Nkhensani. If you are still experiencing this issue, please share your details via DM for further assistance

@alexforbes Bn stuck on claim registered ever since Monday..what's going on

People often think they need a certain amount to retire comfortably, but the reality tells a different story: • Few people expect to retire comfortably, and many are unsure how much they will need. • Experts generally recommend saving enough to replace a significant portion of pre-retirement income. The earlier you start, the better. Reality check: Comfort is about more than a number. It’s about preparedness, flexibility and confidence. Let us help you plan with confidence: bit.ly/4aKJ8YO

@LincolnMachaba Hi Licoln. Please allow us to look into this issue for you by sharing the details below via DM: Full name as per ID: ID number: Phone number: Email Address:

@Investec works with @alexforbes to ensure this... They owe me R108 000 since 2022 and simply refuse to pay using all forms of institutional, racist legal reasons as to why I cannot get what is rightfully mine as per Magistrate Court Order. PLEASE RETWEET TO RAISE AWARENESS 🙏🏿🇿🇦

@Laza_Lurvin Hi there, please accept our apologies for any inconvenience caused. Please note that we have sent you a message via DM

Karabo the crow was thirsty but her beak couldn’t reach the water 🐦 . She tried something clever to solve the problem. Can you guess what? Just like Karabo, big goals don’t need giant leaps. Small, consistent steps can get you there. Discover the full story and the lesson Karabo teaches: bit.ly/4owcO03

@Fierc33 Hi there, apologies for any inconvenience caused. Kindly note that we have sent you a message via DM.

@alexforbes Can I cancel my claim because clearly you have no intentions on paying me my money 😒

@MdingiAsa Hi there, please accept our apologies for any inconvenience caused. Kindly note that we have sent you a message via DM.

@alexforbes And you also have a horrible customer services - explain why my query is still not resolved ?

🚨 Fraud. ⚠️ Mismanagement. 🌫️ Uncertainty. These are real risks facing retirement members today and ignoring them can cost more than just returns. We help clients identify, manage and reduce retirement risks, giving you confidence that your future is being responsibly safeguarded. Start protecting your retirement today: bit.ly/4rPHbAk

Are you feeling anxious about your investments and wondering if you’re on the right track? You’re not alone. These worries are completely normal. The good news is, it’s never too late to take control. Alexforbes partners with you to understand your goals, tackle risks, and make practical, informed decisions that grow your wealth. With the right guidance, hesitation turns into confidence and uncertainty transforms into a clear path toward financial freedom. Let’s partner: bit.ly/4aKJ8YO

[ADVISOR VIEW] Buhle Nxumalo - @Alexforbes: Retirement used to mean stopping work at a set age and relying on savings, but today that model no longer fits how South Africans live, work, and age. #Moneyweb ow.ly/NsX250Yo0xy